Category Archives: Market Intelligence

Supply Management Economics Part III

The goal of this series is to bring economics to the forefront in Supply Management where it has been swept under the rug for too long. How do I know this? When I look at any of the list of critical skills for Supply Management that have been produced by experts over the past few years, few, if any, mention economics (although many mention finance) and none give it any importance.

And this is wrong when you consider that economics is essentially a study of Supply Management. After all, the three basic questions revolved around what to produce, for whom, and how! If that isn’t Supply Management, what is? In Part II, we decided that we had to go back to the basics — back to 1776 when Adam Smith published An Inquiry into the Nature and Causes of the Wealth of Nations and gave modern economics its independence from politics and moral philosophy, where it was subservient ever since Aristotle embedded it in his Politics.

We went back to the basics by starting with the production possibility curve and the concept of comparative advantage, the two foundations you need when trying to figure out what to produce and in what ratio among the options at your disposal. In other words, we answered the what. The next question we need to answer is for whom?

To answer this, we turn to the basic laws of supply and demand and the supply vs. demand curves. Supply and demand is the classic microeconomic model of price determination in a market that attempts to find the economic equilibrium between price and quantity. There are four basic laws in this model:

  1. The Law of Demand Increase
    If demand increases and supply remains unchanged,
    a shortage occurs and this leads to a higher equilibrium price.
  2. The Law of Demand Decrease
    If demand decreases and supply remains unchanged,
    a surplus occurs and this leads to a lower equilibrium price.
  3. The Law of Supply Increase
    If demand remains unchanged and supply increases,
    a surplus occurs and this leads to a lower equilibrium price.
  4. The Law of Supply Decrease
    If demand remains unchanged and supply decreases,
    a shortage occurs and this leads to a higher equilibrium price.

In other words, demand increases and supply decreases can result in shortages and higher prices, while demand decreases and supply increases can result in surpluses and lower prices. In this theory, supply, under one set of assumptions, is modelled as a supply curve that relates price to quantity that can be supplied at that price and demand, under one set of assumptions, is modelled as a demand curve that relates price to the quantity that will be bought at that price. The equilibrium, or optimal production, is where the curves intersect.

So how does this help you with the “whom” question, as it looks like the answer is gives you is “how much”. It helps indirectly. You see, there is more than one supply curve and one demand curve. There is a supply curve for each potential product, and variant of the product, a corresponding demand curve for each of these product under current market assumptions, and a corresponding demand curve for each shift in the market that could occur as a result of changing tastes, market expectations, and/or total market size, just for starters. Some of these shifts will increase demand and others will decrease demand. As a result, it’s not just equilibrium that you’re after, but optimal equilibrium — defined as the intersection point between a supply curve and a corresponding demand curve that maximizes profit. So, if the result of your comparative advantage analysis says you should produce shoes as one of your product, and you can produce running shoes and walking shoes with equal advantage, and running shoes gives you a higher overall profit, than you produce running shoes and your market is running shoe buyers. In addition, if you can shift the demand curve in your favour by focussing on your ability to offer the extra support required by female runners (who have a wider Q-angle) and selling primarily to women, you sell women’s running shoes to women and the whom, after diving into the data, is women who are recreational runners and want extra support.

This just leaves the how.

Supply Management Economics Part II

In Part I, we noted that, as far as the doctor can see, the topic of Economics is too often swept under the rug where Supply Management is concerned. Why? Hard to say, but the recent failure of Macro Economics to predict the biggest downturn since the Great Depression and its continual inability to explain the tortoise-pace of the recovery is certainly a major factor.

But, reasons aside, the reality is that you can’t ignore economics. Not only will you be unable to judge a supply market strategy without a solid understanding of basic economic principles, but when you get down to the basics, as pointed out by Adam Smith in 1776, real wealth is resources and the goods and services produced with them. In other words, all wealth, and economics, revolves around Supply Management.

Remembering that the three basic questions of economics are what to produce, for whom, and how, we need a good understanding of the basics. The first understanding is the production possibility curve/frontier. This is a graph that compares the production rates of two commodities that use the same fixed total of the factors of production. The curve shows the maximum specified level of one commodity that results given the production level of the other. In other words, with fixed resources, there is a trade-off between how many units of each product can be produced. This is the basic theory that underlies your manufacturing planning.

The next understanding we need is that of comparative advantage. This is the ability of a party to produce a particular good or service at a lower marginal and opportunity cost over another. This is the basis of trade. This is because it’s advantageous to produce goods you can produce more efficiently than someone else and trade them for goods that you can produce less efficiently than someone else. In a more complex way, this is not only the basis for trade between nations but the consumer economy we have now.

To see this, we simply add IOUs into the equation. Let’s say you need shoes, but your skills are bookkeeping. Let’s also say that the shoemaker doesn’t need bookkeeping, but needs a hammer from the ironsmith. The ironsmith is poor with numbers and needs bookkeeping skills to keep the taxman off his back. In this case, the shoemaker can accept your IOU in exchange for the shoes and give it to the ironsmith who needs your skills. In this way, neither you nor the shoemaker have to fumble around for days trying to procure a hammer you don’t know where to get or produce one you don’t have the skills for, and the ironsmith doesn’t need to worry about the taxman as he can quickly produce the hammer the shoemaker needs who can quickly produce the shoes you need to walk to the ironsmith’s forge where you quickly do his books to keep the taxman away. When everyone does what they do best, and trade it, all parties profit. The only difference is that, today, instead of negotiating complex multi-party trades or passing around IOUs, we just use paper money issue by banks, which represent the value of the goods and services we trade.

In other words, when we understand the (multivariate equivalent of the) production possibilities curve and the concept of comparative advantage (which tells us that even if we can’t produce anything better than our competition, we can still profit as long as we produce something of value, although we will do better if there is something we are better at than anyone else), we understand how to determine what we should produce and in what quantity. And that’s the first step to successful Supply Management.

Supply Management Economics Part I

One of the goals of SI is to continually educate its readers on topics that other blogs miss or ignore. One of those topics that continually gets brushed under the rug is that of Supply Management Economics. For a while the doctor has been trying to figure out why. Is it because economics is not that important? Is it because economics is assumed to be implicitly conveyed in the topics covered? Or is it because there is no firm grasp of economics where Supply Management is concerned?

The answer is still up in the air, but part of the problem is obviously due to a lack of understanding, which should not be surprised when one considers that where the economy is concerned in general, there is a lack of understanding. Consider this recent article from the economist on A Brief History of Macro: How We Got Here about macroeconomics and its poor reputation these days due to its continual failure to answer why America’s post-crisis recovery has been so slow and, more importantly, its inability to predict the biggest and most powerful downturn since the Great Depression. (Epic Fail!)

Basically, despite all of economists’ grandiose claims to the contrary, when it comes to large-scale national and international economics, modern macroeconomic theory just doesn’t have a good enough grip on reality, so how can you be sure standard Supply Management economics is right either, even if you understand it? You can’t. But that doesn’t mean that you should ignore it either. There are a number of principles that hold up well and provide insight into the market dynamics that impact your organization on a daily basis. And without a solid understanding of the basics, how will you judge market-based sourcing strategies presented to you by consultants and experts? Before you can judge a supply market strategy, you have to know how much confidence you can put it in, and that requires an understanding of economics, the solidity of the underlying principles that are being assumed, and the assumptions that are unsupported.

In this series we going to cover a bit of the basics, as well as a few recent advancements in Supply Management Economic theory that may advance your understanding of strategic supply (relationship) management and inject more value into your value chain. We don’t know all the answers, but those who do not seek never find.

So where do we begin? At the beginning, or at least close to it. Back in 1776, when America was declaring its independence, Adam Smith, a moral philosopher and Scottish economist published An Inquiry into the Nature and Causes of the Wealth of Nations which offers one of the world’s first collected descriptions of what builds nations’ wealth. (Source: Wikipedia) In this fundamental work of classical economics, Smith essentially states that real wealth is resources and the goods and services produced with them.

Based on this, we are led to the three basic questions of economics:

  1. What to Produce.
  2. For Whom to Produce it For? And
  3. How to Produce It?

Which brings us back to my question of why economics continually gets brushed under the rug when Supply Management IS Economics!

2013: Another Year of the Same Old, Same Old? Part III

In Parts I and II we lamented the relative lack of new innovation in the space for the last few years, as most of the big announcements, and innovations, have centered around technologies that were in (initial) development of the first half of the noughts, and usability and applicability (to specific verticals) in particular before noting that we don’t see much new in the way of trends coming this year and that we’re not alone.

In the last two posts, we covered the global trends identified by ChainLink Research in their recently published Big Trends for Business 2013 as well as the business trends companies expect to the capitalize on this year as a result. In the first case, it almost looks like the Mayans were right, the world came to a stop, and then immediately reversed direction as it looks like we’re in for 2012 all over again and in the latter case, the trends are the same trends they should have been capitalizing on last year!

And if this isn’t bad enough, the big issues identified by ChainLink are the same issues we’ve been facing for years. The big issues identified were:

  • Working Capital Management
    There’s a squeeze up and down the chain — customers want to take longer to pay, suppliers want to be paid sooner. Plus, it’s getting harder to support the unprofitable product lines and the customers that cost more than they’re worth — but what, and who, are they?
  • Cost/Pricing
    Costs need to be kept down, more has to be done with less, and customers are continually demanding lower prices while inflation is coming back with a vengeance.
  • Channel Development
    More outlets are needed to sell more product to generate the revenue required for profitability.
  • Skilled Workforce
    Finding, and retaining, a skilled workforce is a critical issue to companies.
  • ChequeBook Under Lock and Key
    Because of the uncertainty, the chequebooks is under lock and key and the company is still hoarding cash instead of spending it.
  • Risk Management
    Seeing disruptions are on the rise, now more than ever, many companies are concerned about what could happen to them.

Add the really sad thing is the underlying reasons we are facing these problems haven’t changed for years either:

  • They still haven’t learned what working capital management is
    Most companies think extending DPO is good working capital management! In fact, a few think that 200 days is just fine! I’m anxious to see what company has this conversation first!
  • They still haven’t figured out that you can’t squeeze blood from a stone or that savings are a thing of the past
  • And that the only path left to success is to focus on value.

  • They’re still afraid of trusting someone to the extent required to truly hand over a sales channel they can’t manage in house.
    If you can’t handle Twitter, you shouldn’t even try.
  • They always cut the training budget first.
    It’s not someone else’s job to train your workforce, it’s yours! And stop putting the blame on the Universities – it’s not a University’s job to train your workforce, it’s a University’s job to introduce someone to higher learning, deeper thought, and intellectual pursuits — not the practical skills you need.
  • They still haven’t figured out uncertainty NEVER goes away.
    There’s always risk, but there’s always opportunity — and, moreover, the opportunity is typically created by someone with the guts to actually do something!
  • They still haven’t even given someone the responsibility of managing risk!
    If it’s not anyone’s responsibility, who’s going to do it? The shoemaker’s elves?

In short, most companies are standing still with the same problem set because they haven’t learned what they need to learn.

2013: Another Year of the Same Old, Same Old? Part II

In part I, we lamented the relative lack of new innovation in the space for the last few years, as most of the big announcements, and innovations, have centered around technologies that were in (initial) development of the first half of the noughts, and usability and applicability (to specific verticals) in particular. (Not to say there hasn’t been any innovation, but there’s a reason vendor coverage has been down the last couple of years. In addition to the fact that there’s been less to cover as the major best-of-breed players get gobbled up the IT gorillas who haven’t caught onto the value of social media and blogs in this space, there just hasn’t been as much to cover.)

Then we noted that we don’t see much new in the way of trends coming this year, and that SI isn’t alone! Reviewing ChainLink Research’s recently published Big Trends for Business 2013, it almost looks like the Mayans were right, the world came to a stop, and then immediately reversed direction as it looks like we’re in for 2012 all over again! The major global trends — slowing in the globalization of trade, china off-shoring, US Insourcing, Small Office Home Office (SOHO), and Local vs. Global don’t sound any different than what we’ve been seeing, hearing, and speaking for the last year (or two to be honest).

What’s even worse is that the business trends companies expect to the capitalize on this year are the same trends they should have been capitalizing on last year!

  • Manufacturing Goes East / Service Goes West
    If you still (have to) manufacture east, then you can at least focus on keeping your (value added) services (support) close to home. And to be honest, how much more does it really cost to have that call center in a small-town in Idaho or Alabama or even Springfield, Illinois or Wichita Falls, Texas where the costs of living are low and there are lots of people who can afford to take entry level positions for not much more than minimum wage? Yes, you can still get three resources for the price of one in some of the more remote locations in India, but when you factor in the long-distance costs, the travel costs for regular on-site visits and training, the ongoing training costs due to the much higher turnover (as poaching is very common and often an employee will go to lunch and not come back because the call center across the street offered him 15% more), and the lower throughput (as it’s always easier for someone from the same culture to understand an upset or confused caller who may use slang or unfamiliar words and resolve the issue sooner), services outsourcing is not as cheap as you think and might actually increase costs compared to a well run on-shore operation.
  • Devicification
    Finding ways to embed more intelligence in your older products to sell important upgrades, and charge more for what you sell. After all, with innovation down across the spectrum in many industries (relatively speaking), you have to milk what you have somehow.
  • Analytics
    More insight into operations and sales to maximize use of resources and potential sales.
  • Investment in Energy Independence / Green Technology
    Energy costs are going to continue to rise, and eventually will cost more than every piece of technology they power – unless we collectively do something about it. That something is moving to low-cost, renewable sources (and low-cost storage technologies that minimize our dependence on coal, oil, and gas and a third-party grid).

In addition, Retail needs to continue to pursue social media channels as sales channels; Life Science needs to continue to focus on better monitoring solutions; Food and Beverage need to focus on ingredient traceability from initial harvest to final consumption; and Packaging needs to focus on safety and security. Nothing new here either. And to top it all off, the big issues identified by ChainLink are the same issues we’ve been facing for years. But we’ll discuss those in Part III.