Category Archives: Risk Management

Jim Lawton on Avoiding Supply Chain Disruption

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Jim Lawton, Sr. VP & General Manager of D&B Supply Management Solutions, who guest posted on winning the battle on risk: information and technology here on Sourcing Innovation recently penned a great article for Industry Week on understanding risk and avoiding supply chain disruption. According to Jim, avoiding supply chain disruption basically boils down to three steps:

  • get the data,
  • go beyond the finances, and
  • proactively manage the supplier base.

The first challenge of supplier risk management is compiling all supplier information into one centralized location. Since supplier information in most companies exists across dozens — if not hundreds — of systems, this is never an easy task. However, once the data is centralized, it can be used to drive predictive indicators that give insight into supplier viability as far out as 12 months in the future. Furthermore, manufacturers can determine the criticality of each supplier (and determine which suppliers need to be monitored most closely) by asking the following questions:

  • What need does the supplier fill?
  • How essential is the supplier to overall supply chain operations?
  • How does the supplier fit into the corporate plan for supplier diversity and sustainability?
  • What would happen if we lost the supplier?

Then — because risks come in many shapes, including operational, managerial, and geographic — manufacturers can go beyond the financial assessment and look at other factors that could be a cause for concern, which might include:

  • changes in the supplier’s management team
  • quality issues
  • noticeable lags in inquiry response time
  • EPA violations
  • OSHA incidents
  • OFAC violations

Finally, they can actively manage the supplier base to minimize risk, starting with forward-looking supplier scorecards that are designed to detect risks before they materialize and help the manufacturer work with the supplier to improve their operations and prevent disruptions.

Good stuff.

A Supply Chain Risk Management Checklist from PricewaterhouseCoopers

The Global Supply Chain Council recently published an article on “managing supplier risks in a downturn” that had a good checklist for global companies looking to improve their supply chain risk management. It’s definitely worth an expanded review.

As the author clearly points out, focusing on the processes that drive risk rather than reacting to specific events will allow supply managers to be more proactive. Risk mitigation should be incorporated into the sourcing strategy and qualification along with the traditional Price, Quality, Delivery, and Design Selection Criteria. Regular monitoring, and frequently a second source strategy, is necessary — but this should take a more insightful form than traditional third-party plant audits and quality checks. While quality checks are important, they are not a means to manage risk — they occur too late (in the process).

Select the Right Suppliers

  • Do Your Due Diligence
    Be sure the supplier is financially sound and operationally equipped to meet your needs.
  • Validate The Data You’re Basing Your Decision On
    Don’t rely on third party data sources if the supplier is going to be providing a critical part of service — validate the data on your own.
  • Understand Their Customer Portfolio
    Who else do they serve? How likely are they to understand your needs? How important will you be? If you would compose a significant percentage of their business, that could specify financial trouble. If your business would be a rounding error, it would be unrealistic to expect great customer service and first fulfillment if supply is limited.
  • Understand Their Supplier Management Process
    It’s not enough that they comply with your supplier management processes … if they don’t have any of their own, you have no way of knowing whether or not their suppliers are cost efficient, reliable, and socially responsible.

Improve Supplier Monitoring and Measurements

  • Utilize a Robust Risk-Based Monitoring Framework
    Make sure the framework, or scorecard, addresses regular reporting, financial and operational data collection, relevant information, and on-site reviews.
  • Analyze Risk Data Regularly
    A well designed monitoring framework / scorecard is one of your best early warning systems for a potential problem.
  • Focus on Suppliers Near the Limits
    Don’t just focus on suppliers outside the bounds of your risk tolerances … focus on those near the limits as well. This could represent an emerging problem or a malicious attempt to manipulate the system (with slightly skewed false data) to hide a serious problem.

Develop Supplier Development and Contingency Plans

  • Identify Suppliers Who Need Development
    Your efforts should be focused on critical suppliers who most need it.
  • Perform On-Site Reviews
    Self reporting is not sufficient. Do your suppliers understand the framework and metrics? Are they being completely honest with themselves, and with you? Do they even understand how well they could, and should, be doing?
  • Develop Performance Initiatives
    Tailor them to the specific needs of the supplier, as determined by your on-site reviews.
  • Provide the Appropriate Support
    They will need to be helped and guided through the process.
  • Identify Alternative Supply Sources
    Just in case.

Develop a Supplier Exit Strategy

  • Assemble a Cross-Functional Team
    This team will help you identify what the requirements are for a successful supplier.
  • Analyze Supply Alternatives
    Do a market assessment and identify likely candidates.
  • Determine the Appropriate Course of Action
    Stick with the supplier? Or move on?
  • Execute!
    Move on? Use your intelligence to put together the right RFX and begin the supplier selection process anew.

Tired of Yo-Yo Contracts? Fix the Price with an Indexed-Based Model

When markets yo-yo, so do buyers and sellers … and they waste time, and money, doing so. When prices fall, buyers scramble to cut new contracts to obtain better prices and mythical “savings”*. When prices rise, suppliers scramble to exit contracts to get better prices from other buyers. And when prices yo-yo, it’s a never-ending renegotiation dance that does nothing but waste time, and money, especially when there’s an easy way to lock in a contract for the long term that allows both parties to win. It’s called the Price Index(ed) Contract, and in this post I’ll explain how you can lock in a contract that will protect both parties and allow you to avoid the renegotiation dance … which will allow you to focus on more categories and new, and better, cost savings opportunities.

The first thing to do is to build a should-cost model that captures all of the major price components (> 5%, if not > 10%) using current prices, drawn from an index. We’ll use a (hypothetical but representative) cost breakdown for a 30kVA power transformer, since we all need power, as the foundation for our example.

 

Cost Amount Percentage
Steel 1055 34%
Labor&Overhead 620 20%
Misc 560 18%
Copper 530 17%
Oil 215 7%
Transportation 125 4%
3105 100%

 

This tells us that our primary cost components are steel, labor, and copper and that oil would have to to fluctuate 5% to have the same impact as a 2% fluctuation in copper and 10% to have the same impact as a 2% fluctuation in steel. This also says that if our threshold for negotiating a contract is a minimum cost reduction of 5%, that oil would have to fluctuate 70% for us to even consider a renegotiation. Given that rampant runs, like the one which we just experienced where oil tripled and fell back to the baseline in less than two years, historically only happen every few decades, and that labor costs tend to increase rather predictably with inflation, it also tells us that we should only be concerned with steel and copper costs.

There are market based indices for both steel and copper, the CRU is one example of the former and the New York Futures Market is one example of the latter. At least one of them will, on average, correlate to the prices that your supplier consistently plays for steel just like at least one of them will, on average, correlate to the prices that your supplier consistently pays for copper (which depend on their contracts, leverage, and the market(s) they buy from). You just have to agree on one.

Then, you can tie your contracts to the index and word them to automatically adjust prices on a monthly (or quarterly) basis using the impact of market price fluctuations on the should cost model. Since steel accounts for roughly 34% of the cost, if you agree to cost a increase of 1% for every 3% increase in steel cost, you won’t have to worry about your supplier having to choose between reneging on your contract or financial ruin in a bull market and if your supplier agrees to a cost decrease of 1% for every 3% reduction in steel cost, he won’t have to worry about you having to choose between finding cheaper sources of supply or risking financial ruin due to your inability to compete with (unrealistically) high costs. Similarly, if you agree to a cost increase of 1% for every 6% increase in copper price and your supplier agrees to a cost decrease of 1% for every 6% decrease, neither party loses — and more importantly, both parties win. In bull markets, your supplier gets to pass on the raw material cost increase — and only the raw material cost increase (as you both know the cost, no ridiculous mark-ups), and in down markets, you reap the savings without having to go through a long, time-consuming, wasteful renegotiation.

This works for any category you can think of, allowing you to lock in 1, 2, 3, and even 5 year contracts (on non-strategic categories) without having to worry about lost opportunities or overpayments. The only thing you have to do is check the indexes once a month (or quarter) on the date you both agree to “reset” the prices for the next month (or quarter) to make sure your supplier is holding up their end of the bargain. And you can even use this model to take into account financial costs, such as foreign exchange rate assumptions (if raw materials or components are being bought in a foreign currency) or finance assumptions (if part of the product or transportation cost needs to be financed). So build a should cost model and get that yo-yo off your finger.

* There’s no such thing as “savings”. “Savings” is just money you shouldn’t have spent in the first place. (And that is why “cost avoidance” is more important than “cost reduction”, despite the refusal of many old-school diehards to recognize that fact.

A Simple Risk Management Framework

In the article that discussed “an upside to the downturn” in the CPO Agenda, the authors, who discussed the two faces of risk, presented a simple executive risk framework that grouped risks into four categories:

  • Strategic Risk
    This category of risk, which include demand risks, market risks, and partnership risks, corresponds to risks which affect the strategic direction of the company.
  • Operational Risk
    This category of risk, which includes production risks, performance risks, and transportation risks, corresponds to the risks inherent in day-to-day company operations.
  • Financial Risk
    This category of risk, which include commodity market risks, exchange risks, and supplier solvency risks, corresponds to the financial risks inherent in business.
  • Hazard Risk
    This category of risk, which include natural disasters, political unrest, war and terrorist attacks, corresponds to all non-financial, non-strategic, and non-operational risks which can not be predicted.

The advantage of this simple executive risk framework makes it easy to see the opportunity that each risk offers if you capitalize on the opportunity it presents.

  • Strategic Opportunity
    While a strategic partnership might bring with it the risk of intellectual property, it brings with it the strategic opportunity for joint innovation. And where innovation is concerned, the more minds at your disposal, the better.
  • Operational Opportunity
    If product shortage is a risk, product assurance is an opportunity. If a material shortage is likely, redesigning the product to use an alternate material is an opportunity … that will allow you to take control of the market when your competitors fail to deliver.
  • Financial Opportunity
    If unexpected commodity cost increases is a risk, then a price monitoring and control strategy that allows you to lock in low prices for the long term when the market conditions are right is an opportunity.
  • Hazard Opportunity
    If natural hazards pose a risk, the identification of geologically disparate sources is an opportunity. While your competitors could lose a significant portion of their supply, you’ll just keep on truckin’.

Is Constant Change A Supply Chain Risk or a Supply Chain Reward?

A recent article by Noha Tohamy of AMR Research claimed that “constant change” was the buggest supply chain risk of all. (I assume she meant biggest, as otherwise it would just be a flea-sized annoyance and gnat worth discussing.)

Referencing a study that found that volatile fuel, energy, and commodity prices were the top three risks reported by companies last October, Noha noted how global companies faced a dilemma between the cheaper production costs and labor wages in China and other low cost countries and the high costs of transportation that result during periods of high fuel and energy prices and concluded that constant change must be the biggest supply chain risk at all.

I have to disagree. While volatile markets are a supply chain risk, which is sometimes only dwarfed by supplier solvency (which is probably the biggest risk these same companies are facing today as entire factories are closing up shop overnight without a warning in China) they are only one example of constant change.

Other examples of constant change are the constant improvements in supply chain technology, supply chain risk management processes, and supply chain finance. Today’s on-demand SaaS platforms, when adopted by your supply chain partners, can give you real time visibility into your supply chain and let you know where your order is at any time, anywhere. Improvements in scorecarding and supplier management practices can delivery higher quality products at lower costs. And modern supply chain finance methodologies, that include properly managed early payment discounts and buyer financing, can lower costs for all parties. I think these rewards far outweigh the risks of constant change in the supply chain.

What do you think?