Category Archives: Talent

Does Outsourcing Save Jobs?

A recent article over on Global Services on “Outsourcing often Mischaracterized as Evil and Insidious” states that outsourcing costs jobs is one of the myths that turn outsourcing into an epithet.

The article states that it is a jobs fallacy that when a job disappears in a western country and turns up in India it was exported by a nefarious businessmen. The article claims that the reality is that the job was exported because the job has been uneconomic to maintain in the West, whether or not India exists. The example given in the article is that when Carly Fiorina exported 35,000 jobs, it was the right decision, because if HP did not remain competitive in fiercely competitive markets, HP would have lost 100,000 jobs. In addition, if a certain job gets too expensive to do, such as calling a patient to remind her to take her medications, then it will disappear. But if it can be outsourced at an affordable cost, it will not.

I certainly buy the second argument. But I don’t know how far I buy the first. Costs have to be kept under control to support solvency and maintain jobs, but does this mean they always have to be outsourced? Sometimes it’s just a matter of increasing productivity. While that may be hard to do in online customer support, in certain areas of manufacturing, new technology and processes might be all that is needed if the plant is put in an area where costs are low or government incentives are high. In other words, outsourcing may not always be saving as many jobs as other methods could. It’s a balance.

Education is Getting Worse by the Day

According to a recent article in the Washington Times which indicates that scores show students aren’t ready for college, only 25% of students cleared all of ACT’s college preparedness benchmarks. This says that 3 out of 4 graduates are not prepared for college and will likely need to take at least one remedial class. This is appalling!

Not only are six of seven American adults not “proficient” at math (as per an article on “why American consumers can’t add” (MSNBC)), but one in four can’t even handle College level English! (Despite the fact that at least four in five households speak English as a first language!)

How did public education get so bad? And how will we ever solve the talent crunch without more highly educated graduates?

Public Procurement in 2020 — Are You On Track? Part II

In yesterday’s post, we begin our discussion of Hansen’s predictions for public procurement in 2020, which were offered as a 5-part series last month in response to the 5 predictions of Bob Lohfeld (of Lohfeld Consulting) that were published in Washington Technology in early July. Yesterday we discussed the Government Market. Today, we will discuss Workforce.

In his piece, in a nutshell, Lohfeld prognosticated that:

  • The workforce will be more diverse based on population shifts away from cities, and professionals will be employed in a virtual world without regard to where they reside. Baby boomers will be in their 70s and still actively engaged in the workforce either on a part- or full-time basis.
  • Employees will work on global government projects where work is performed in virtual space and staffed by people from multiple countries brought together for their technical expertise, without regard to cultural or geopolitical backgrounds.
  • The workforce will be able to support the entire bid life cycle, instead of discrete segments such as proposals or capture. Technology proficiency will be mandatory, and those who are slow to adopt or resist technology entirely will face dwindling prospects.

Yes, work will become more virtual. Yes, work will continue to be staffed from people in multiple countries. And, yes, the workforce collectively will be able to support the life cycle, but how does this help? Like Hansen says, its lack of depth and imagination is tantamount to the empty calories of a Three Musketeers bar.

SI has to agree with Hansen – the real issue centres on the Clark and Fourastie three (now four) sector hypothesis of how a wealthy nation’s economy evolves. The hypothesis includes the extraction of raw materials (Primary), manufacturing (Secondary), services (Tertiary) and knowledge-based (Quaternary). The workforce will be aligned to where the economy is. Plus, as Hansen points out, multiple factors such as time, increased globalization, a weakened economy and political sensibilities can and do in fact intertwine into a convoluted landscape. And this effects the diversity of the workforce that comes together for any project.

Plus, what about the communication challenge? How do we deal with the situation where, literally, four generations work side by side on projects in the same (virtual) office location. How do we simultaneously communicate with people who have never worked without the internet and people who have never really used it and still have no idea of its potential? Until we answer this question, prognostication on the workforce for the average government organization is missing the point.

How to Screw Up a Procurement Job Interview

Last month, Charles Dominick of Next Level Purchasing ran a great post on “5 [Common] Ways to Screw Up a Purchasing Job Interview” that is a must read for anyone looking for a new Supply Management Job (which, if recent satisfaction surveys are to be believed, is the majority of professionals in the space). Charles’ must read advice indicated that the following WILL screw up your interview:

  • taking an interview late in the process
    as all future candidates are compared to the one once that candidate is identified
  • not being prepared for the most common interview question
    which, succinctly, is tell me about yourself
  • not distributing eye contact
    when being interviewed by multiple people
  • saying anything negative
    as you will not be seen as the proactive team player they want to hire and
  • using slang inappropriately
    as there is no guarantee that an interviewer is going to understand what you mean, and if you say you are hotter than a fox in a forest fire for the job, and the interviewer isn’t familiar with that phrase and a strong PETA advocate …

In addition, the following will also screw up the interview:

  • not dressing appropriately
    even if the company has a very laid back atmosphere in the workplace, don’t show up in shorts, a Hawaiian shirt, and sandals (as they need to know that you can make a good impression in front of a supplier)
  • over-stating your skills, experience, or knowledge
    as you will be interviewed by the best and brightest and they will find you out
  • not knowing the market for the common Procurement categories
    if the job is in the electronics component division and you know nothing about the state of the semiconductor market, that’s not going to look good when they ask if you have any ideas to control costs in that market
  • not knowing what the company does
    if they are an engineering company that primarily makes electronic components for personal entertainment and the automotive sector, but you only know them for their video game division, that’s not going to look good when they ask how you plan to reduce costs in the automotive division
  • not knowing the competition
    and this is doubly damaging if you walk into the offices with the product or logo of direct competitor anywhere on your person