High Definition Adoption Measurement Part VII

Today’s guest post is from John Shaw (Senior Director, Adoption Services) of BravoSolution, a leading provider of spend analysis, (e-)sourcing, supplier performance management (SPM) and healthcare sourcing solutions and a sponsor of Sourcing Innovation (SI). It is the seventh of an eight (8) part series, which, when complete, will form a white-paper that BravoSolution will be releasing to the general populace tomorrow.

Yesterday’s post (Part VI) provided a case study that describes typical challenges faced by an energy company in a (European) regulatory environment. In the case study, a 30,000-foot view would also show positive progression even though a number of users are not creating public notices or providing award notifications within the designated time window.

Today’s post provides another example of High Definition Adoption Management for a national producer of construction materials.

Company C: Measuring Efficiency

Our final company is a national producer of construction materials. The organization has recently created its first centralized sourcing team and that team is working diligently to bring more spend under management. The team knows there is an abundance of opportunities to provide value if they can simply find ways to be more efficient in applying their sourcing process to more spend.

When looking at sourcing efficiency, the organization is focused on the following areas:

  • Spend Volume:
    Measurements to track the amount of Spend being sourced through the system.
  • Event Size:
    Tracking how much spend is managed per event, a key indicator of efficiency.
  • Event Speed:
    Breaking the process down into its component steps and measuring duration.

These measurements help us to understand the speed and throughput of spend through the sourcing team.

Symptoms of poor adoption.

Part VIII, the final part of the series, discusses some best practices for progressing from the 30,000 foot view to a detail view.