Monthly Archives: October 2023

How Do You Sustain Sustainability When True Value is Long Term …

… and the brunt of the cost is short term?

AlixPartners recently published an article over on Mondaq on how The Fourth Dimension In Strategic Sourcing, Sustainability, Can Drive Value which caught our attention because Sustainability can drive value, but most organizations under cost pressures, which are rampant in our current inflationary economy, don’t choose the sustainable option as it’s typically a higher expense in the short-term.

Moreover, the big value is investing in suppliers that invest in new technologies that will be more sustainable in the long run. However, due to the cost of implementing these new technologies, the up-front costs are higher as the suppliers have to stay in business until the new technologies start to deliver returns. For example, the following are major improvements to sustainability:

  • suppliers utilizing, investing in, or building their own renewable energy grids (solar, wind) to avoid using the energy produced by the local coal/oil burning plants
  • suppliers re-designing production lines and methods to minimize waste (through cutting of metal, processing of food, etc.) and to ensure any waste they create can be used as an input to another production line (melting and re-fab of metal scraps, animal feed, etc.)
  • suppliers investing in their own water purification technology to re-use water in the manufacturing process
  • suppliers investing in product redesign research to minimize use of scarce rare earth minerals/metals and to increase use of reclaimed minerals/metals
  • suppliers investing in reclamation technology to maximize recycling of products created with metals/minerals

… and the following, highlighted in the article, are minor improvements …

  • sustainable supplier selection as everyone is going to try and secure the most sustainable supplier of the lowest cost suppliers, leaving less sustainable suppliers or more sustainable suppliers at a higher cost that the CFO/CEO will not let Procurement pay for the majority of organizations (the small, sustainable, suppliers cannot massively scale overnight)
  • eco-friendly packaging and waste reduction as this is not new and many organizations are already be doing this to the extent eco-friendly packaging is available
  • energy-efficient products and services as this is not new either and as companies replace end-of-life products, they have been choosing more energy efficient products for a while now with the increase in energy prices over the last five to ten years, and the truth is that this is usually a small dent on their total energy footprint
  • carbon footprint reduction as that is the goal, not a specific action that can reduce carbon footprint, and. most importantly, significant reduction requires significant investment (reducing travel and forcing the CEO to give up the private jet and fly first class only goes so far)
  • collaboration and reporting because while you need to understand your footprint, and sometimes shaming goes further than incentivizeation, reporting doesn’t actually increase sustainability unless action is taken …

IF PE firms, with billion dollar funds, won’t actually invest in supply chain (which includes sustainability) improvements, because you typically don’t realize the bulk of the value until you (significantly) pass the five (5) year mark, how can you expect short-term thinking CEOs and CFOs, trying to impress Wall Street or attract PE funding, to actually put their money with their big mouths are and invest in true sustainability?

If you have answers, we’d love to hear them — comment on the LinkedIn post.

Strengthening Supply Chains is Simple …

It just takes proper people, planning, processes, and platforms. But let’s backtrack.

Forbes recently ran an article on how companies can improve supply chain management to strengthen business operations in 2023 which gave some great advice on various ways a business can improve their supply chain management, which included the following suggestions:

  • align partnerships to prepare for supply chain disruptions,
  • prioritize Learning & Development when it comes to automation in quality-focussed procurement, and
  • look ahead

… and these are really great suggestions, but they skip the starting point — and if an organization does not start off right

  • you’ll never be able to align the wrong partnerships,
  • no Learning & Development program will deliver fast enough if your people don’t have the right educational and experiential background, and
  • looking ahead will be impossible without the right platform.

You see, before you can jump into partnerships and learning and development, you have to go back and make sure you get the basics rights.

  1. Define proper procurement processes, including what will be strategically vs. tactically purchased, this will help you
  2. Hire the right people with the right backgrounds for the categories — not necessarily experienced buyers, but possibly experienced engineers with the insights to know what is needed, what makes a supplier who can meet the needs, when the cost models/quotes are accurate, etc. as it’s often easier to teach an engineer proper purchasing than teach a business grad the basics of electrical engineering
  3. Select the right platforms, which will allow you to qualify and select the right suppliers with whom you can build productive partnerships and
  4. Build the right models, which will allow you to do proper predictive analytics for demand, supply, and related planning

When you get the foundations right, it’s easy to build on those with partnerships and advanced training (to make your good buyers even better), but if you don’t have the foundations right, any attempts to polish partnerships and buildup better buyers will be for naught. (For more on foundations, see past articles on this blog, including The 39 Part Series to Help You Figure Out Where to Start with Source-to-Pay.)

Just a Reminder You Get What You Pay For With Second Rate Market Research

While it might not be easy to look at the non-subscriber / non-client prices of a Gartner and Hackett research report or the cost of an annual subscription and say “yeah, it’s worth it“, we’d like to remind you that you get what you pay for and when you pay for cut-rate advice from a generic Indian Research Firm staffed by people who clearly don’t know anything about the Procurement Market and who hire PR people who think it’s a good idea to push their press releases to a website that got its name from a misspelling of Sheldon Cooper’s catch-phrase (from the Big Bang Theory), you’re paying for advice that, if followed, will cost you many times more than what you paid for that “research” when you follow the advice and make disasterous decisions.

So what kicked off this rant? This press release on Benzinga.com by 360 Market Updates on the e-Procurement Tools Market that proclaims to know How the Market will Witness Substantial Growth in the upcoming years. Research over the last decade from Hackett, Gartner, and Spend Matters — where the doctor was a Lead Analyst for six (6) years — have consistently found, and predicted, year over year growth in the 8 to 12% range, at best, across all areas of Source to Pay, a rate that’s no better the consistent predictions of about 11% CAGR for the broader enterprise software market for the current decade, and in some cases worse.  (Note that the doctor is calling out the press release, not the firm.  He’s not going to bother researching yet another firm that offers yet another cookie-cutter report with no clear value if there is no clear press release or website on that value.)

In other words, while steady, consistent growth is expected, it’s not substantial growth under any interpretation and it’s on par with enterprise software as a whole, at best.

But even worse, if you believe the press release, it’s apparently based on a completely random, entirely mismatched, set of “e-Procurement Tool Vendors” which demonstrates almost ZERO understanding of the global Procurement Tools market.

First of all, if you include all of the Procure-to-Pay vendors, there are over 100. SI has listed the majority of them in Parts 7 and 33 of it’s 39 Part Series on where to start with Source-to-Pay where it listed over 70 e-Procurement companies and over 75 Invoice-to-Pay and Accounts Payable companies. Their press release only lists 15 companies but …

… doesn’t seem to recognize that e-Sourcing, e-Procurement, and Supply Chain Management are not the same thing at all, and one of the vendors included is Delta e-Sourcing whose primary offerings are baseline e-Sourcing/tendering and supplier management and offers only baseline e-Procurement, compared to Medius which offers Procure-to-Pay (Procurement, Invoice Management, and AP Automation). Even worse, it contains Archlet that is an analytics-backed Sourcing Platform with Decision Optimiation and which DOES NOT OFFER ANY e-PROCUREMENT TOOLS.

… isn’t up to date. It lists LetsBuyIt.NET GmbH as one of the 15 vendors (and if you’re saying who?, you’re not alone because it doesn’t exist anymore). LetsBuyIt.Net is now eBidToPay Schweiz, and has been for nine (9) months. (So is this a recycled report from 2022 or 2021?)

… includes a big vendor that doesn’t even sell a Procurement Application anymore! It lists IBM corporation as the first provider, and while IBM acquired Emptoris in 2011, it began to sunset it in 2017 when it worked out an agreement with SAP to migrate all the Emptoris customers to the SAP Ariba platform!

In other words, if the press release is accurate, then this report, like many of the two-dozen plus low-cost reports you can buy from the two-dozen plus Indian Market Research firms that have popped up over the last two decades, would be more-or-less complete rubbish and you’d be better off taking that $6K and sending two of your top buyers to a major Procurement event where they can hear from experts, network with peers, and learn something actually valuable.

And if you need REAL market insight into current vendors and their platform capabilities, and the Gartner/Hackett reports don’t meet your needs, you can always go direct to the experts (like the doctor or Xavier and Bertrand* at Spend Matters, who the doctor has publicly recommended in his list of analysts and consultants he recommends when he’s not the best expert to help you). Yes, you may have to pay a few K per day, but you get targeted advice to your organization which is worth ten times (or more) what you pay because it’s based on decades of research and experience that allows the analyst/consultant to give you the best targetted advice for your organization while filtering out the market information that is relevant to you.

* Bertrand could be the last great analyst in our space! Take advantage of this while you still can … after all, it’s not the analyst firm. It’s the analyst!

Procurement Staff Augmentation: What’s the Approach?

While scanning the weekly news, the doctor encountered an article in the Technology section of HackRead on Strategic IT Staff Augmentation: A Roadmap for C-Level Executives, which outlined key considerations when choosing an outsourcing service provider (as all of them have pros and cons) as well as five essential steps that are required to make a good decision.

But what do you do in Procurement? Whereas there are dozens of big providers with oodles of talent sitting on a bench to help you in Tech, it’s not so in Procurement. Just like organizations struggle to find experienced and knowledgeable Procurement talent, so do consulting agencies, group purchasing organizations, and vendors who want former senior buyers and CPOs to help guide them on creating useable solutions. So if you can’t get talent, and they can’t get talent, what do you do?

It’s a damn good question, and it has a good answer, but not one you’re gonna like. Because you can’t get enough talent, you need to get better tech. The reality is that even if the market improves and your budget for headcount and technology improves, you’ll still have to do more with less because you won’t find the talent you need. So take advantage of the fact that you’re constantly expected to do more with less and set yourself up to be able to do that by getting the right tech.

More specifically, the tech that lets you:

  • automate and streamline tactical tasks
  • define your strategic processes, automate data collection, define validations, and automate standard analysis and insights retrieval
  • integrate 3rd party intelligence including, but not limited to, metrics, ratings, benchmarks, market insights, etc.
  • enable third parties to do sourcing events, negotiations, supplier development, detailed analysis, etc. on your behalf
  • allow self-serve integrations to third party tech used by third parties who do Procurement projects for you

Those last two capabilities in particular are critical for organizations who need Procurement staff augmentation because:

  • they won’t be able to hire more senior staff internally,
  • they won’t be able to secure them from consulting companies for more than short periods of time, and
  • they will only have access to shared resources on a regular basis (i.e. short term engagements from consultants who will engage to provide expertise / leadership on specific projects, short term engagements from vendor staff who will do a specific project / negotiation, etc.)

So, without the tech that will allow a third party to

  • quickly customize the process they will follow
  • automate all the tactical steps and data collection
  • automate the analysis needed for augmented insights
  • use their tools and push the appropriate data and results to the client
  • use the client tools and get the functionality and data they need

A third party cannot take on the work an organization needs it to take due to lack of experienced staff. Thus, the answer to procurement staff augmentation is one that starts with better, more modern, Procurement tech, which is quite different than IT staff augmentation, which starts with firm qualification and then resource qualification. Due to the drastically different market dynamics — an abundance of talent vs. a dearth, the approach has to be entirely different.

PostScript: Please note not ONCE did we say AI. We said better tech. That’s totally different!

SourcingShark Wants to Give You Sourcing Insights That Take a Bite Out of Your Sourced Spending

Sourcing Insights was co-founded in 2017 by a CPO who knew the importance of spend-based insights for Sourcing Success and a technologist who spent over two decades developing P2P analytics and audit software who both saw the need for deeper insights into organizational spend for strategic sourcing, especially in direct material industries (as most of the [leading] spend analysis solutions on the market was focussed on indirect spend or analysis at the category level). Together they built a hybrid company that offers a leading spend analytics solution as well as expert services that can get you started and make sure you get the value out of the solution that you expect.

In other words, while Sourcing Insights appears to be just another spend analysis company, it’s not just another spend analysis company. The reason being is that it supports spend by commodity and/or part based spend analysis of the box, tracks price movement at the part/commodity level out of the box, and the definition of commodity or part-based plans out of the box. But first, let’s cover the basics.

The entry point to SourcingShark is either:

  • a customizable spend overview dashboard that not only summarizes spend by various dimensions (commodity, month, PO, supplier [group], etc.),
  • a commodity dashboard that summarizes the commodity codes / parts in the system, associated contracts, purchase order, (potentially) duplicate invoices, and other spend metrics of interest to the organization,
  • or a merged dashboard that combines all of this information into one dashboard and allows for filtering by commodity or organization (and soon to be organization/division groups)

From the supplier widget[s], you can dive into the vendor summary dashboard which can be configured to display the same information, but just on the vendor, or other vendor-specific information that we’ll discuss a bit later.

Before we dive into some of the more unique (out-of-the-box) capabilities of SourcingShark, we will note that they cover all of the basic out-of-the box reporting requirements that one would expect from a modern spend analysis application (for direct materials). This includes deep, customizeable dashboards for

  • invoice spend (vendor type, vendor, cost center, GL, creator, company [if you have a multi-level organization]),
  • PO spend (vendor, cost center, GL, company, part/commodity category, part/commodity, creator, etc.),
  • Invoice Analysis, and
  • PO Analysis.

However, the more/most unique capabilities revolve around (direct) vendor deep dives, part/commodity analysis (& price movement), and strategy insights.

When it comes to vendor deep dives, they have the following out of the box:

  • Deep Vendor Management where you can track deep (SIM level) vendor details if you want to, map vendors to all of the commodities/parts they supply, associate them with contracts, quickly see spend-based summaries by part/commodity, by GL, or Company (if you are a multi-level organization).
  • Vendor Score Dashboard which allows you to overview vendor performance as the platform can track on-time delivery, quality scores (based on disruptions, PPM, SCARs, etc.), commercial scores (based on supply agreements, cost improvements, financial ratings), and risk scores (if you have access to third party feeds to collect the appropriate data and define your risk model), and provide you with widgets to drill down into all of this data, which can also include metric-based summaries of all system data fields
  • After-The-Fact Vendor Summary which presents a detailed summary of after-the-fact purchases

When it comes to part deep dives, they have the following out of the box:

  • Spend Summary that summarizes the spend by part by vendor, invoice, amount, month, etc.
  • PO Spend Summary that summarizes the spend by part by vendor, invoice, amount, month, etc.
  • Price Movements that shows the price movement for (a category of) related parts over a time frame, with the ability to drill down by vendor, and see the potential savings if all parts were bought at the lowest price
  • PO Price Accuracy Analysis that shows the percentage of vendors, POs, and invoices which were accurate (to the PO or Contract)
  • Part / Commodity Deep Dive where you get just the part related spend and metrics, can define your part/commodity strategy, and track the success to that over time
  • Exportable PO-Based Purchase Price Variance Analysis where, for each part/SKU in the system, you can get the PPV for the time-frame of your choice using actual PO data

As alluded to above, they also support contract metadata management which allows a user to define all of the relevant data for contract, and spend, analysis; associate those contracts with vendors and parts; and define contract summary / analysis dashboards and reports as needed.

And, with their new release this month, they now support Part/SKU Strategies where an organization can capture their current and future sourcing strategies along multiple key dimensions, including:

  • target # of suppliers
  • suppliers under contract (not necessarily the same, you may want a spot-buy supplier just in case)
  • supplier reach (local, regional, national, international, etc.)
  • primary supplier award / supplier split percentage
  • desired volume incentive rebates
  • PPP Trend expectations
  • target savings

as well as track the project status, the communication status (with potential suppliers), the primary type of commodity sourcing strategy (contract renegotiation, multi-round RFX, etc.), and the primary price (commodity) driver, typically associated with a market index of the primary material (or material with the highest variability). It looks pretty basic when you first see it, but it’s incredibly powerful and useful and will likely evolve over time, especially when they add in full Bill of Material Support / (Sub) Assembly Support, slated for their next release (target 2024 Q1).

Finally, the team has the experience and the services to support your spend analysis efforts. They can handle all of your data refreshes, design your custom dashboards, and walk you through proper spend analysis methodologies, or even do the first pass for you, to make sure you achieve your organizational goals and have the knowledge you need to do spend analysis right going forward. Sourcing Insights might not be as old as the grandparent spend analysis vendors of the space, but they are already one of the best platforms out there for direct spend analysis.