Category Archives: SaaS

What is a Platform Anyway? Part I

In the beginning, there was the spreadsheet.

Organizations would send or fax out long, detailed RFQs asking for detailed bids and bid breakdowns for their (complex) sourcing needs, wait for the couriered or faxed responses, spend days (or weeks) entering all of the data into an early spreadsheet application (like Lotus 1 2 3), do their analysis, select one or more vendors for an award, begin negotiations, and eventually cut a contract.

Then, in the very late 1990s / early noughts, RFQ and basic e-Auctions hit the scene. Bid collection was automated, side-by-side comparisons were automatic, and organizations could quickly see who they wanted to work with.

And then, within a few years, there were contract creation and management solutions they could use to author, store, track, and manage the contract.

Then they needed to send out POs against the contract, collect invoices against the PO, match, and manage these e-Documents, so they acquired an e-Procurement or an EDI solution (connected to their ERP) to do so.

At this point they had a slew of solutions that all needed data from the precursor application in the business process and all needed to feed data into the next application in the business process workflow. A few of these solutions supported integration with the previous or next application, but many didn’t and the data re-entry nightmare became as bad as the data entry nightmare when all the organization had was a spreadsheet.

But then suite providers, who offered a set of complementary modules that digitized an entire process end to end (such as sourcing, procurement, etc.), hit the scene and the data re-entry problem was marginalized as all of the modules were integrated, data flowed through the suite end-to-end, could be pulled in automatically from a file that followed a standard format, and could be pushed to an ERP and/or exported to standard format and once IT mapped the export to the next system in the workflow, the process could be automated and manual intervention was only required on exception or on update.

This worked well, and for many smaller companies continues to work well, but as companies continue to advance in Procurement maturity, and need to find new ways to extract and create supply chain value, the cracks in the suite armour begin to show.

The issues with a traditional Sourcing / Procurement suite include:

internal data / data structure is typically not exposed

e.g. a S2C (Source to Contract) will be set up to accept supplier (master) data and export contracts and meta data, but (losing) bids, auction history, negotiation audit trails, etc. will typically not be configured as (standard) reports and exports and may not be extractable in any automated fashion

the artifacts required for related processes and functions are rarely addressed

e.g. a P2P (Procure to Pay) will be used to procure not only goods and services for re-sale and goods and services for consumption, but internal assets such as equipment, licenses, etc. that need to be tracked and managed in an asset control system; the P2P system should collect all of the necessary data, but typically doesn’t nor does it connect or push data to the asset system, meaning purchases just get lost

the workflow is typically fixed to the process the system was built to support

e.g. most companies built solutions to address problems encountered in the companies the founders worked for or the companies that adopted the beta solutions; this not only resulted in some platforms being very good for commodities for re-sale but poor for MRO, very good for direct materials but poor for services, etc. but also resulted in solutions that really only worked for one or two verticals as the sourcing process used by a finance institution (even for similar types of goods or services) was very different than the sourcing process used by a CPG company …

And so on.

So now the leading providers who recognize this are not selling suites, they are selling “platforms”. But what is a platform anyway?

The 50/50 … stamped with the doctor‘s seal of approval! Part II: To Watch

As announced last Sunday in our post on how the Masters will have the 50/50 in their Sights, this week the Spend Matters 50/50 … 50 to watch, 50 to know … list for 2016 was announced. It consists of 100 companies that every Supply Management professional should know about. (Even if the solution is not right for you, or your organization, you don’t know what tomorrow will bring after a job transfer or a merger.)

For those who missed it, this is the list of the “to watch” companies, augmented with links to past SI (and SM) coverage, and annotations where coverage is coming soon!

Provider Solution SI Coverage
4C Associates Consulting / Services
AnyData Solutions Analytics Coming Later
Apex Analytix Recovery Audits Coming Later
Applause CrowdTesting
Aptitude Healthcare Market
Avetta EHS Coming Soon
BuyerQuest P2P Coming Later
Claritum Tail-Spend
I
II
DecideWare Agency Management
I
II
III
IV
DirectWorks Direct Procurement
Co-exprise:I
II
Ecovadis CSR
I
II
Eved Event Management Coming Later
Exari / Contiki CLM Coming Later
Fluent
FusionOps Supply Chain Intelligence
I
Genesis Automation Healthcare ERP
Gigwalk VMS (Mobile Workforce)
Global Risk Management Solutions (GRMS) Vendor Screening
Greensill Working Capital
HICX SRM
I
II
III
IV
Hourly Nerd Workforce Marketplace
Innocentive Innovation Management Coming Later
Keelvar Optimization-Backed Sourcing Platform
I
II
III
Lavante Recovery Auditing & SIM
I
II
III
MBO Partners Contingent Workforce
Nipendo e-Invoicing
I
II
OpusCapita (jCatalog) P2P Coming Later
Per Angusta Sourcing/Procurement Project Management
I
Prodigo Healthcare Consulting / Services
Rapid Ratings Supply Chain Intelligence Coming Later
ScoutRFP e-Sourcing
I
II
SDI MRO Procurement Coming Soon
Sievo Spend Analysis Coming Later
Simfoni Tail Spend Procurement App Coming Later
SirionLabs Complex Services Management Coming Later
Source One Management Services Consulting / Services
I
SourceMap Risk Management
I
Spend360 Analytics Coming Later
SpendLead Vendor Search
SupplyOn SCM Coming Later
TAMR Data Science Coming Later
Toptal Workforce Marketplace
Uber Uber
Upwork Workforce Marketplace
Vinimaya Procurement Marketplace
I
II
III
IV
Vroozi Tail Spend Procurement App Coming Later
Wax Digital P2P Coming Later
Workday VMS
Xeeva e-Invoicing Coming Later

And now you know.

For those curious about how the list was arrived at, the public defender has a great explanation over on Spend Matters UK (in “spend matters 50 to know and 50 to watch questions and answers”). Seven analysts across three continents argued over who should and should not be on the list, making it one of the most objective subjective lists (not rankings) out there. (Now, I do not think any of us got to see all of our top ten picks on either list, but you can be sure that any company that made the list is a company that multiple analysts, including analysts that cover different areas of the Supply Management space, saw as a leader or innovator. So while everyone will question a few omissions, it is pretty hard to question that those there deserve to be there. The real question is, how many will be there next year. The competition in this space gets fiercer and fiercer.)

The 50/50 … stamped with the doctor‘s seal of approval! Part I: To Know

As announced last Sunday in our post on how the Masters will have the 50/50 in their Sights, this week the Spend Matters 50/50 … 50 to watch, 50 to know … list for 2016 was announced. It consists of 100 companies that every Supply Management professional should know about. (Even if the solution is not right for you, or your organization, you don’t know what tomorrow will bring after a job transfer or a merger.)

For those who missed it, this is the list of the “to know” companies, augmented with links to past SI (and SM) coverage, and annotations where coverage is coming soon!

Provider Solution SI Coverage
Accenture Consulting / Services
Achilles SIM / SCM Coming Later
Amazon Business Catalog GPO Replacement
AT Kearney Consulting / Services
Basware P2P
I
II
III
IV
Beeline VMS (Contingent Workforce)
Beroe Supply Chain Intelligence Coming Later
BravoSolution S2C
I
II.1
II.2
III
C2FO Working Capital
CapGemini IBX P2P / Supplier Network
I
CIPS Professional Organization
Coupa P2P
I
II
III
DCR Workforce VMS (Contingent Workforce)
Deloitte Consulting / Services
Detrmine S2P
I
II
DocuSign e-Signature
E&Y Consulting / Services
Efficio Consulting / Services
GEP S2P Coming Later
IBM S2C / Consulting / Services
Infor SCM / HCM / PLM Coming Later
Insight Sourcing Group / SpendHQ Consulting / Services / Spend Analysis
I
II
III
IV
Invoiceware e-Invoicing Coming Later
IQNavigator VMS
I
ISM Professional Organization
Ivalua S2P
I
II
III
IV
KPMG Consulting / Services
McKinsey Consulting / Services
OpenText GXS Business Network
Oracle Procurement
Pool4Tool Direct Procurement Coming Soon
PrimeRevenue SCF
I
II
Proactis P2P Coming Later
PRO Unlimited VMS (Contingent Workforce)
Proxima Consulting / Services
PWC Consulting / Services
Recruit VMS
Resilinc Risk Management
I
II
RiskMethods Risk Management Coming Later
SAP Procurement
ScanMarket S2C Coming Later
SciQuest S2P
Coming LaterHistorical AECSoft:
I
IIHistorical CombineNet:
V
VIIHistorical Upside:I
SynerTrade S2P Coming Later
Taulia e-Invoicing Coming Later
The Hackett Group Analyst Group
Trade Extensions Optimization-Backed Sourcing Platform
I
II
III
Tradeshift P2P & Supplier Network Coming Later
Tungsten e-Invoicing Coming Later
ZeroChaos VMS (Contingent Workforce)
Zycus S2P Coming Later

Determine – Determined to Conquer b-pack’s Brave New World Part II

Our last post (re-)introduced you to Determine, a name you know even if it’s a name you don’t, as this provider is the successful fusion of the mature solution offerings that have been offered by Selectica since 1996 and Iasta and b-pack since 2000. We ended by noting that the new Determine platform is the platform that many sorcerers always wanted but never knew they were missing. Today we’re going to dive a little deeper into why.

Now, even though there’s not a whole lot new since SI last reviewed b-pack in its series on Taking Root in Their Brave New World (I, II, and III) or since SI last reviewed Iasta pre-acquisition (in Smart-Source Style, I, II, and III), these platforms have been integrated, their core modules have been enhanced and, most importantly, the (core) platform has a new UI that is not only easier to use than the one that b-pack had before, but is better looking to. (It was straight-forward, and there was nothing wrong with it, but parts of it looked like it was built as a Windows application and not a SaaS application.)

That being said, there are some cool new features, including:

  • Virtual Purchasing ContractsGood invoice and payment management requires m-way matching every invoice to at least a purchase order or contract and, if possible, a goods receipt as well. For many types of recurring payments — such as rentals, utilities, etc. — Procurement does not cut a contract and there is no Procurement record for AP to refer to when an invoice comes in. This prevents an m-way match and makes it difficult to detect duplicate, erroneous, or fraudulent invoices (and this, of course, contributes to over-payments). However, in the Determine system, you can set up recurring payment contracts and define expected payment dates along with expected amounts or ranges. Then, when an invoice comes in, it can be matched to an associated virtual contract payment, and if there is already an associated invoice, if the invoice is outside of the expected/agreed to range, or if the invoice is from a supplier without a virtual purchasing contract, it can be defined as duplicate, erroneous, or potentially fraudulent.
  • Supplier NetworkOften you know who the suppliers are you want to invite to a sourcing event, and often they are already in your Source to Pay system, but sometimes they aren’t in the system and sometimes you need to invite new suppliers that you don’t know. That’s why Determine is building a supplier network to not only help suppliers centralize their data management across multiple customers, but help buyers search for new suppliers. However, it takes time to build a supplier network so Determine comes …
  • … with TradeShift Integration… so that a buyer can find a new supplier “out of the box”. Tradeshift has a large global supplier network that can be used by any customer to jump-start their supplier identification and management for new sourcing events.
  • Full E-mail Approval SupportRequisitions, purchase orders, invoices, etc. — anything that requires approval can be approved or rejected through e-mail, making it easier for buyers to get quick responses from approvers and executives who never need to log in to the system.
  • DocuSign integrationWhich allows for contracts to be created and signed electronically, eliminating the need for paper contracts (that get lost in filing cabinets), paper couriers (which can lose the contracts or fail to get them to their destination on time), and paper cuts (which are well deserved when paper is wasted).

And the following will be in the next release (end Q2 / beginning Q3):

  • Contingent Labour ManagementThe b-pack platform had a very powerful catalog management system, which has recently been upgraded and extended in the Determine platform with full punch-out support to third party catalogs, and seamlessly integrates hosted catalogs and third party catalogs like any modern catalog system. It also supports standard requisition templates that allow a buyer to order merchandising (and simply specify the quantity and colors, etc. of the merchandise), bound documents (and specify the binding, paper, etc.), and other standard make-to-order products. And with the next release, it will also support embedded continent labour / service management capability where a buyer can search for resources with select skills, request a time of service, and send it off to one or more organizational contingent labour suppliers under contract (or create a requisition that will be fired off to the appropriate buyer for a sourcing event).
  • Workflow Driven Dynamic QuestionnairesAt present, the platform has standard workflows for new supplier registration, RFX creation, and so on, but these simply present pre-made questionnaire and forms to the user. As of the next release, the questionnaires will by fully dynamic and buyers and suppliers will only see the questions and information they need to see based upon their answer to current questions and their industry, product, service, etc.
  • Universal Action PlansOne of the unique offerings of the b-pack platform was action plans, mainly used for corrective action plans in supplier management. In the next release, buyers will be able to create action plans for any process — including sourcing, procurement, and supplier development — manage them, and even tie them to appropriate metrics (built on the relevant platform master data).

And within a year Determine plans to have the Iasta platform native and all of the relevant CLM functionality native on the core b-pack platform, so not only will everything be off of one Master Data Management store, but one seamless user interface as well. And given the rapid pace at which they’ve integrated and extended the core platform so well, you can be sure that as long as Determine is determined, this will happen. In short, if you’re looking for a new S2P platform, this to know provider should definitely be on your short list.

For a deeper dive into the new Determine platform, watch for the two-part Pro coverage by the doctor and the prophet, coming soon on Spend Matters Pro (membership required).

Determine – Determined to Conquer b-pack’s Brave New World Part I

Determine is one of those companies that is a name you know even if it’s a name you don’t know (and a name you should know as it’s a 50/50 company with the doctor‘s seal of approval). It’s a name you don’t know because it didn’t exist until 4th Quarter last year. But it’s a name you should know as it is essentially the merger of the Selectica (founded 1996), Iasta (founded 2000), and b-pack (founded 2000) solutions into one cohesive whole (and not just a Frankenstein solution patched together when one company acquires two others).

Understanding that a true CLM-enhanced Source-to-Pay solution is only valuable if it is one solution that empowers one process based on one workflow, the first thing that the new company did was standardize on one platform — namely, the b-pack platform — and the next thing it did was figure out how to integrate the other two solutions on that platform. Since the b-pack platform is, at it’s core, a business process oriented workflow platform with native Master Data Management capabilities, and not a PO or invoice-driven e-Procurement platform with workflow kludged in as an afterthought, Determine was able to quickly accomplish two things:

  • Convert the Iasta Sourcing platform into an “app” on the b-pack platform
  • Rebuild and integrate all of the core CLM IP from Selectica they were missing native on the b-pack platform

which means that

  • even though you have to load the Iasta app to do your full-featured sourcing events that go beyond simple RFX and include powerful auctions, SRM, and strategic sourcing decision optimization (Iasta is one of the six sourcing samurai), all of the data is stored in the central MDM repository in the Determine core, which means it is 100% available when you start the contracting and/or ordering process (and, similarly, all historical data is instantly available in the Iasta app)
  • even though some more advanced (nice-to-have) features from CLM are still missing, there is sufficient functionality (or workarounds) to meet over 80% of CLM needs (for example, native editing and redlining is not yet integrated, but Word versioning is 100% integrated, which is the solution the Legal team wants anyway)

And the core business process workflows have been extended to cover the end to end sourcing lifecycle as well as the end to end purchasing cycle from both a line item and business object perspective (you can trace a line item all the way from initial sourcing and forward to final return and disposal and you can trace the entire history of each contract, purchase order, invoice etc.).

Plus, all of the unique, non-standard, features of the b-pack platform have been maintained and as soon as an organizational asset has been purchased, an asset record to track the lifecycle of that piece of equipment, software license, or IP can be created (and custom managed by asset type); as soon as inventory appears, appropriate inventory records are created (and pushed to the ERP and/or [W]IMS solution as necessary); as soon as a vehicle is acquired or leased, an appropriate entry in the native (or integrated) FMS (Fleet Management System) is created, and so on. The platform not only enables a true source-to-sink source-to-pay process, but also recognizes that acquisitions and artifacts of the source-to-pay process are the starting points of other business processes and supports those as well. It’s the platform that many sourcerors always wanted but never knew they were missing.

And we’ll tell you more about it in Part II.