Category Archives: Talent

Could Escrow Accounts Return Us To Long Term Thinking?

Besides the fact that you’re probably as fed up as I am at the ridiculous compensation packages that many Executives are getting these days despite the fact that they are on their way out the door having just tanked the company, there’s also the fact that their focus on short term gain is hurting the company and your ability to do your job.

You want to switch to sustainable sources of supply, because you know that the long term savings (as energy, water, and carbon costs are all poised to go through the roof) will dwarf any short term savings you can negotiate, but because there are up-front investment and switching costs, you’re prevented from making the right choice.

You want to license that new strategic sourcing decision optimization platform because you know the 12%+ additional savings you can expect across the board on every event you run through it will give you an ROI of 10X to 20X within a year, but you can’t because an additional overhead cost will decrease EPS for the quarter, which will temporarily decrease the stock price, and, most importantly, impact your CPO’s and CEO’s Christmas bonus. Thus, even though you could probably double EPS and pump up the stock price within a year, you can’t make the right move.

And so on. And to be frank, it just stinks. We’ve made it too damn easy for fat-cats to get big rewards today for results that may or may not materialize tomorrow, and it just shouldn’t be that way. For instance, in Canada, shareholders are only now getting “say for pay” at most public companies — and all that right gives them is the right to tell the Board what they think should happen. The Board, once elected, can still do what it wants. And at many corporations, the shareholders only have two choices when it comes to electing the Board, vote for the nominees put forward, or abstain from the vote. But if even a single person votes for the Board, they Board is elected and, after allowing the shareholders to provide “input”, can still proceed to do whatever they want. Could you imagine if you were told “you can vote for Mr. X for President, or not, but if even one person in the whole United States of America votes for Mr. X, he’s President”. Scary, eh?

Anyway, a new proposal by Alex Edmans, Xavier Gabaix, Tomasz Sadzik, and Yuliy Sannikov (from Wharton, NYU, and U of C) on Dynamic Incentive Accounts could hold the answer to fixing some of these problems. According to the authors, if executive compensation packages were deposited into escrow accounts that vest over a two-to-five year period, with only a certain percentage allowed to be withdrawn each month, it could push executives to focus on the long-term. After all, if an Executive can’t access his Million-Dollar stock bonus for five years, he’ll be highly incented to make longer term decisions that will insure the stock price rises over the long term. And if the company were to grant more stock during a downturn, he’d be double-incented to turn the company around.

The authors also found that an increase in firm value must be accompanied by an increase in pay to keep the Executive motivated (and suggested a 6% pay increase for every 10% increase in firm value), but that’s perfectly acceptable (especially since it too will go into the escrow account). After all, if you increase profits by 20 Million, you should get a good chunk of change as a reward. It’s when you lead the company to a 20 Million loss that you shouldn’t get your bonus, and that’s what the real problem is. Now, the proposal has a bit of a downside in that they authors also found that an Executive’s base compensation would probably need to be increased 20% because of the longer vesting periods, and some of the packages out there are quite generous already, but this would still be okay if a good portion of the package was stock in the escrow account and the executive actually produced continued growth over a five year time frame.

Thoughts? Or am I the only crazy blogger who thinks this proposal makes sense?

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Are You Ready for Your Talent Shortage?

Don’t be fooled by the current economic environment, there’s still a global talent shortage and we’re headed towards an impending crunch because the talent war is going to heat up again along with the recovery. And chances are that you’re going to be on the losing end according to some recent research from TopGrading Solutions. (Tip-of-the-hat to Kevin Cornish.)

According to the research, 67% of currently employed personnel surveyed will be looking for new opportunities once the economy picks up. That’s right, if you’re an average company, when the economy recovers, you can expect that two thirds of your workforce will be looking for work. If you thought you had turnover problems before, you ain’t seen nothing yet. Why? Well, if you’re an average company, you cut your staff by 10% to 20% and pushed those that remained to their limits with pay cuts and unpaid overtime. That’s why over 78% of employees do not feel that they were treated well (enough to stay in their current position).

All I can say is that you better get started on your succession plan. Given that there’s a 4 in 5 chance that you’re going to be hit by an internal talent shortage real soon, I don’t think you can afford to turn a blind eye to the issue any longer. Good luck!

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Immigrants in the US Workplace

Editor’s Note: Today’s post is from Dick Locke, Sourcing Innovation’s resident expert on International Sourcing and Procurement. (His previous guest posts are still archived.)

The US Census Bureau recently announced that one out of six people in the US workforce is foreign born. In four states it’s more than one in four and in one state it’s more than one in three.

Here’s an excerpt from the NYTimes article Census Finds Rise in Foreign Workers:

 

Nearly one in six American workers is foreign-born, the highest proportion since the 1920s, according to a census analysis released Monday.

Because of government barriers to immigration, the share of foreign-born workers dipped from a 20th-century high of 21 percent in 1910 to barely 5 percent in 1970, but has been rising since then, to the current 16 percent.

 

In 2007, immigrants accounted for more than one in four workers in California (35 percent), New York (27 percent), New Jersey (26 percent) and Nevada (25 percent).

Do you like this? Does it make you nervous? Here’s an observation from someone in the training business. (That would be me.) A while back I had two extremely large computer companies as clients at the same time. Even though the companies were in the same field and about the same size (and had been sequentially managed by Gene Richter [The Man Who Made Supply Strategies Work]) there were big differences between the two.

I usually ask if any of the seminar attendees were born in a different country than where the seminars take place. I enlist those people to help in discussions of cross-cultural issues. One of the companies had a high proportion of immigrants or other temporary foreign residents in its US procurement staff. In the other, non-natives were extremely rare and those who were born elsewhere seemed almost embarrassed about it. The seminars at the company with a lot of immigrants was much higher in enthusiasm, spirit and level of discussion that the other. At one of the “all American” company’s seminars, when I suggested getting to an unfamiliar country a day early and touring a museum or some other cultural location prior to engaging in business discussions, a person chided me saying “We don’t do that at (company name).” Exactly, and it showed.

I suggest US companies make an effort to recruit people from other cultures. The ideas they bring will broaden horizons.

Dick Locke, Global Procurement Group and Global Supply Training.

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How to Insure Your Employees (Re)Connect with the Business

A recent article in Industry Week presented “ten tips from Watson Wyatt that were designed to help you help your employees reconnect with the business” in these troubled times. They weren’t bad, and are definitely worth a review (if you add a little flair). In the doctor‘s words, they are:

  1. Ditch the Dotted Lines
    The organizational structure should be crystal clear. Every employee should understand their role and how they contribute to organizational success.
  2. Cut the Crap
    Be honest about the situation. You might think otherwise, but an average employee can smell B.S. a mile away.
  3. Lead-line the Golden Parachutes
    Make sure executive compensation is in alignment and dependent upon the executives driving value to the business. Remember, while few people will have a problem with a 2M bonus to a CEO who increases profits by 20M (as long as all the contributors are justly rewarded as well), you can bet no one will agree with a 2M bonus to a CEO that led the business to a 20M loss.
  4. Sink Signature-based Sales Commissions
    A salesperson shouldn’t get a 1M cheque for signing a 10M contract. They should get the 1M cheque for delivering 10M of profitable revenue to the business. This means that they should be selling software and services aligned with the business and making sure that the customer stays happy and actually pays the business the 10M. Considered structured plans that give, say, 25% each time a revenue target is realized (such as first payment, second payment, etc. or every quarter the customer remains).
  5. Pitch Performance Penalties
    Review performance management and make sure you’re focussing on measures that contribute to success. For example, number of calls per day and number of bugs fixed are NOT good measures. The first entices customer service reps to get the customer off the phone as soon as possible, which leads to repeat calls when the problem doesn’t get resolved, and the second entices programmers to put easily fixable bugs in their code.
  6. Weed out the Weak
    Make sure you focus on the key talent that contributes to your organizational success and that the Wallys are the first to go when cuts are made.
  7. Trash the Touchy-Feely Awards
    You should only be rewarding exceptional performance, not the norm. Otherwise, what incentive does anyone have to truly excel? (Personally, I hate this “everyone should get a reward” crap that has infiltrated our society in recent years. It’s inspiring a culture of lazy lolly-gaggers. While it would be nice if everyone was capable, you should have to work for it!)
  8. Pitch the Proctologist
    The reports he finds with his flashlight are rubbish. Get a real data analysis system and base decisions on facts and analysis, not on gut-feel and emotion.
  9. Discard the Dunce-Hat
    If anyone needs it, they shouldn’t be working for you. Instead, make sure you understand where the critical roles and skills are and do what you can to support them.
  10. Abdicate the “Me-Too” Attitude
    A business needs leaders, not followers. Who cares what your golf-buddies are doing. You need to figure out where you business needs to go, how you’re going to get it there, and lead your employees out of the dark and into the light.

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Want a Turnaround? Start With Your Workforce

I enjoyed this recent article in Industry Week on the “Miller Centrifugal Casting Comeback” from revenues of 8M in 2003 to 22M in 2008 because it highlighted the key elements of a successful turnaround: your people. According to MCC, five key structural supports were required to achieve the turnaround, with the first two being workforce morale and employee satisfaction. In other words, it had to put the people who would ultimately be effecting the turnaround first.

MCCs secrets of a turnaround? They are:

  1. Workforce Morale
    MCC starting treating its workforce as valued customers and human beings, not just “resources” and numbers. Managers walked the floor, engaged in open dialogue, and equipped the workforce with decision making power.
  2. Increased Employee Satisfaction
    MCC implemented a gain sharing program in 2005 based on a pay-for-performance system.
  3. Lean
    Specifically, MCC focussed on eliminating waste.
  4. Quality
    MCC strategically invested in equipment and technology that would have a direct impact on quality.
  5. Customers
    MCC focussed on responding to actual customer needs and wants and not just perceived needs.

And they’re pretty much dead on. Add:

  1. Senior Leadership
    Leadership from senior management who embrace the change and walk-the-walk as well as talk-the-talk.
  2. A Realistic Transformation Plan
    Developed in conjunction with an expert that starts with a gap analysis between where you are and where you want to be and lays out a realistic path to get there

Then you are on your way to turnaround success.

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