Category Archives: Procurement Innovation

Source-to-Settle – The Sourcing and Procurement Kettle

Source-to-Settle is the end-to-end integration of sourcing and procurement, starting with spend analysis and ending at spend analysis. It is the integrated workflow that starts with sourcing event identification, proceeds through e-Negotiation and Award, and ends with the creation of a purchase order, the receipt of goods and an invoice, and the e-payment for goods received and includes everything in between.

There’s a lot involved in the source-to-settle process, and often a lot more than can be found in most sourcing and procurement modules and stand-alone best-of-breed suites. As indicated in our last post, there is the need for accuracy — to insure that savings are not lost and the right categories are identified. There is also the need for compliance — with insurance and regulatory requirements, with contracts and pricing, and, most importantly with SOX. And results only come from efficiency and performance — which requires integrated, streamlined processes, supplier performance management, and collaboration.

It’s a tall order, but an organization that doesn’t keep PACE never realizes the value that results when there’s one integrated workflow, one complete spend repository for spend analysis, and one, 100% accurate, view of the truth.

For deeper insight into how an end-to-end integrated Source-to-Settle solution can allow your organization to keep PACE and deliver value beyond what you may have thought possible, download Sourcing Innovation’s latest white-paper on how An Integrated Source-to-Settle Platform Brings Unparalleled Benefits to Supply Management and register for Ivalua’s upcoming webinar on how to Help Build Your Business Case Today on January 28 @ 11 PST / 14 EST / 19 GMT!

Source-to-Settle: More than Just a Set of Service Modules

Having Source-to-Settle capability involves having more than Source-to-Contract and Procure-to-Pay solution modules. As explained in our last post, if an organization wants to achieve the best results, just having both solutions is not enough. Certain categories of savings and value only materialize when the Source-to-Settle solution is integrated end-to-end.

For example, due to the existence of multiple, disconnected solutions which rely on multiple, disconnected databases, there are huge accuracy issues.

First of all, there is a proliferation of manual errors due to duplicate data entry. When data has to be manually re-entered into other systems, or selected for export and import to other systems, human error always creeps into the process. The average error rate for keystroke entry is approximately 1%, as tabulated by Raymond R. Panko at the University of Hawaii, and this human error can be very costly. For example, assume the contract pricing for laser cartridges has been erroneously entered into the Procurement system as $70 a unit when it should be $60 a unit. Further assume that the organization buys 1,000 of these a year and that the old rate was $69.95. If the Procurement system has a tolerance of error of 0.1%, then it will never detect if the Supplier continues to charge the old rate and the organization will overspend by $11,940. Now assume that the organization buys 10,000 units a year and all of a sudden the organization is out $119,400!

But this is just the tip of the iceberg. With multiple systems, there is no single version of the truth. So, if there is disagreement between the P2P and the ERP system, which system is correct? And which system do you run the analysis on to identify the target categories for sourcing? It makes a difference. The greatest value comes from identifying the category with the greatest opportunity. And that can only be done with complete, accurate data.

For more information on these missed opportunities, along with fourteen other opportunities that only materialize with an integrated Source-to-Settle solution, download Sourcing Innovation’s latest white-paper on how An Integrated Source-to-Settle Platform Brings Unparalleled Benefits to Supply Management and register for Ivalua’s upcoming webinar on how to Help Build Your Business Case Today on January 28 @ 11 PST / 14 EST / 19 GMT!

Prove Your Mettle with Source-to-Settle

We all know the importance of having both Sourcing and Procurement* solutions as neither solution on its own is sufficient to enable an organization to extract the savings and value inherent in each sourcing and procurement project. For example, the savings that result from the best negotiated contracts in the world as a result of an intense strategic sourcing project will never be realized when a lack of good procurement processes and systems results in over 30% maverick spend. Similarly, the best procurement processes and systems in the world are useless if the organization is unable to take advantage of the data and inherent efficiencies to source better contracts next time around.

However, if an organization wants to achieve the best results, just having both solutions is not enough. Certain categories of savings and value only materialize when the solution is integrated end-to-end. What do we mean by this?

Consider the situation that occurs when an organization has separate Source-to-Contract (S2C) and Procure-to-Pay (P2P) solutions. In this situation, what typically happens is there are two code-bases, relying on three separate databases, that rely on the ERP, the Vendor Master database it controls, and the Inventory Master database the ERP connects to, which is generally under the control of the Logistics and Warehouse Management solution.

In this situation, in order to accomplish a task, the Supply Management professional may need to consult three databases to find the information she needs, use two completely different workflows to issue an RFQ and then issue a PO, and use two completely different solutions to extract the relevant transactions for analysis and do the analysis. It’s not efficient, and, moreover, since data has to be entered in (at least) two different solutions, it’s error prone. As a result, the organization is missing out on up to sixteen different efficiencies and benefits that would otherwise be available to it.

What are these efficiencies and benefits? To find out, download Sourcing Innovation’s latest white-paper on how An Integrated Source-to-Settle Platform Brings Unparalleled Benefits to Supply Management and register for Ivalua’s upcoming webinar that will Help Build Your Business Case Today! on January 28 @ 11 PST / 14 EST / 19 GMT!

Remember, it’s Sourcing and Procurement!

Future Trends 2014 (Consolidated Links)

Procurement Trend Expose: An Epilogue

When we started this series to expose Procurement Trends back in October, we noted that most Supply Management ‘futurists‘ were still stuck in the past, and if we were lucky, it was the recent past (as some of them are feeding us trends that are literally thousands of years old as these trends have been around since trade began)! We asked why, and the best we could come up with was that either they had no knowledge (which we’re sure is true in a few cases), they had no vision (which is obviously true in a lot of cases), and/or they see too many organizations still stuck in the past (and believe that they can still sell these organization’s last decade’s snake oil).

Now, some organizations have a valid reason for being behind. They have no resources, no support from the C-Suite, and the organization, because of these backwards views, hasn’t yet attracted a CPO with a strong vision for the future. However, this does not give the futurists a valid reason for continuing to preach last decade’s trends as future trends if all of the best-in-class organizations are already doing it and the average organization is already starting down the road to addressing the trend with new processes or technology. They might be current trends for some organizations, but they are not future. A future trend is what an organization needs to start preparing for so that it is ready when the trend emerges, not what the organization should already be doing.

Even if an organization is not ready for a given trend, it still has the right to know where that trend sits on the Supply Management timeline and whether it is a trend the organization should already be addressing, one it should have addressed five years ago, or one it will not need to address for another two or three years. Without proper knowledge, the organization cannot build the proper transformation roadmap or know what the organization should be working towards. If the organization still thinks centralization and outsourcing are emerging trends, it will be in a bit of a shock when it overdoes centralization and outsources too much because it wasn’t working towards a balanced centre of excellence (or control tower) and a near-sourcing plan to allow it to bring production closer to home once global transportation costs got too high (and near-source providers advanced their automation capabilities).

That’s why we had to bust each of the “old news” and “ongoing blues” trends one by one so that an organization which lacked proper resources to get a proper education wouldn’t be fooled by these snake-oil salesmen and understand what is old, what is current, and what is coming. Moreover, we didn’t just stop with exposing the audacity of the claims, but we explained why the futurists thought they could slip a quick one by you, what the situation meant, and where you needed to look for guidance and inspiration if your organization was behind the curve with respect to the trend in question and what your starting points were.

It was a good start to your education, but more education is still needed. For example, while we made it clear with respect to what you needed to do to get ahead of the competition with respect to many of the trends in question, we didn’t do a deep dive into how. Nor did we address how to put together an integrated plan that would address multiple trends simultaneously with common processes or technology. (This will be covered in one or more future blog series once we give poor LOLCat a break. We certainly don’t want LOLCat to start drinking again.) Nor did we point out the top trends that you have to get a handle on now, either because they are about to hit you or just starting to be addressed by the leaders (which means that, to be a leader, your organization needs to start addressing them too). In this case, for those of you wanting to skip ahead, if you haven’t already, you should download SI’s recent white-paper, sponsored by BravoSolution, on the Top Ten Trends for 2015.

Do you have anything to add, LOLCat?

LOLCats unite and keep the futurists off the keyboards!