Category Archives: Sustainability

‘Green’ Asbestos

While scanning Logistics Management, an article by Jeff Berman that said “a new approach for sustainable supply chains is needed” caught my eye. I’m a big believer in sustainability, but I’m also a strong believer that in their effort to jump on the bandwagon, some companies, governments, and individuals are doing – to be blunt – stupid things.

The article was based on a recent report by Adrian Gonzalez of ARC Advisory Group, in which the author notes that there are various tradeoffs when shippers and carriers strive towards sustainability. The tradeoffs exist because most products, manufacturing processes, and supply chains were not designed and built with sustainability in mind.

Gonzalez also noted that many people in the space are equating green with the reduction of their carbon footprint, as if the two concepts were interchangeable. Furthermore, even among those that realize that there is a spectrum to environmental friendliness, the author is finding that individuals are giving higher priority to initiatives perceived to reduce their carbon footprint – and, contrary to what you might expect, this may not be a good thing.

Let’s start with my favorite pet peeve – bio-fuels – and corn-based ethanol in particular. Although it’s true that the amount of contaminants, and carbon, produced by burning a barrel of corn-based ethanol is significantly less than the amount of contaminants, and carbon, produced by burning a barrel of crude oil, the fact of the matter is that, when you factor in how much oil you have to burn to create the bio-fuel, it actually increases your carbon footprint!

Using today’s technology, it can take up to 7 barrels of oil to create 8 equivalent barrels of corn-based ethanol. That’s a 12.5% return. 12.5%!!! That say’s that if you simply reduced your energy requirements by 12.5% you’d be a lot more environmentally efficient using oil! And you wouldn’t be harming the poor every time you drive your converted Honda. That’s right – by burning bio-fuel that’s inefficient to produce, you’re harming the poor every time you drive your Honda by driving up food prices! Last November, the American Farm Bureau (as chronicled over on Supply Excellence in “Inflation at the Thanksgiving Table”) reported that the cost of a traditional thanksgiving dinner rose 11%. Not only are corn prices rising due to ridiculous bio-fuel demands, but so are prices of wheat, grain, barley, and hops around the globe as farmers start planting corn for bio-fuel instead. These increases are in the double digits, and in some cases, triple digits as shortages are starting to become common. (Hops shortages are already threatening European brewers – who like their beer almost as much as us Canadians.) In other words, I guess what I’m saying is if you don’t mind increasing the lines at the food banks, then feel free to stay on your ethanol kick.

Now if this was the only example of stupidity from a sustainability perspective, it might not be so bad, but it’s only one example. Another example of ‘green‘ asbestos is the over-promises and unreasonable expectations associated with the use of fluorescent bulbs. Now, don’t get me wrong, I’m a believer in this technology (I use them myself) – but it’s not as green as you think it is. The average bulb contains mercury for crying out loud! And it’s not as efficient to produce them as an average light-bulb. They do require less energy, and they do, on average, last a lot longer, and I believe that this offsets the extra damage caused by the manufacturing process and inevitable recycling process, but it’s not a silver bullet. And it doesn’t mean that you don’t have to worry about leaving your lights on 24 hours a day – they still take energy! The only way you’re going to be green in using them is to be green with respect to their use – and turn them off when you don’t need them. This means you need to do more than just outfit your office building with them, like installing sensors that actually turn them off when there’s no one in the room!

I could go on (and might in another post), but the point is that it takes more than just “reducing your carbon footprint” to be green and sustainable. Furthermore, everything you do has a price or tradeoff associated with it. Ethanol is green, but its production is not. It’s still better to be energy efficient (better processes, new technology with lower energy requirements, conservative uses). However, it’s not the only green source of power – what about the stuff that occurs naturally around us – like wind, waves, and sun rays? So be smart – and then you’ll truly be sustainable and not just another product of ‘green‘ asbestos.

Integrity Interactive Gets Ethical

Earlier this month, Integrity Interactive announced the formation of a Supplier Ethics Management (SEM) Charter Group with Ryder System, Inc., H. J. Heinz Company, and bioMerieux as founding members. The goal of this initiative, as outlined in the Supply & Demand Chain Executive Article on “Combining Forces to Improve Ethics and Compliance in the Extended Supply Chain”, is to help develop specific practices and technologies that will ensure the integrity of products built and delivered through extended global supply chains. More specifically, the goal is to develop an online solution to monitor and improve the integrity of the supply chain (as per the Integrity Interactive website).

Now, it’s obvious that today’s supply chains need more ethical monitoring, in addition to more compliance and regulatory monitoring (as evidenced by the many posts on sustainability and corporate social responsibility that you will find on this blog and others), as the following statistics from a compliance survey of Global 2000 companies that were quoted in the original press release are scary enough:

  • 88% do not maintain a platform for identifying, tracking, and communicating with suppliers
  • 78% do not include suppliers in the company’s code of conduct
  • 58% don’t regularly assess compliance risk in the supply chain
  • 56% do not audit supplier compliance with code standards

But ethics goes beyond compliance, and I really have to wonder if an online solution for supply chain monitoring is going to fix the “ethics” problem. I do believe an on-line solution could go a long way to monitoring compliance, and that solutions like Aravo‘s Supplier Information Management (SEM) and Ecovadis‘ for Sustainable Supply Management (SSM) and CSR monitoring are a good start, but how do you monitor a supplier’s ethics without actually visiting its locations and getting to know its personnel.

Let’s face it, just because they don’t employ child labour at the locations they make your merchandise at does not mean they are not opposed to the idea, or that a sister company at another location (owned by the same parent “shell”) doesn’t employ child labor. Just because they check a box saying that their employees don’t work more than 50 hours a week doesn’t mean it doesn’t happen. Just because they say they are an equal opportunity employer, doesn’t mean that they are an equal opportunity employer with respect to the definition you or I would attach to the term. After all, just because they’d hire a woman to stitch garments, that doesn’t mean that they’d ever allow one to be promoted into management.

The point is, in today’s age of global sourcing, your suppliers are half a world away in another country with customs, beliefs, and traditional standards of operations that are likely quite different from what we are used to. And just because they check a box on a web form doesn’t mean that they are being compliant – or that they even understand what you are asking! (And just because they show you a plant that appears to be in compliance the day you show up after you gave them a month’s notice, it doesn’t mean that is how the plant always operates.)

Just like the only way to confirm compliance is to do unannounced plant visits, as far as I’m concerned, the only way to confirm ethics is to do the unannounced plant check and have a few good heart to heart talks over dinner afterward (assuming they pass the plant visit).

What do you think?

Services Sustainability

Today I’m pleased to welcome John Martin of and Building SaaS.

Sustainability and social responsibility aren’t often associated with services purchasing, as most people tend to think of social responsibility in conjunction with the performance of manufacturing and resource extraction in lower-impact and more-sustainable ways. However, especially with the recent trend toward low-cost-country sourcing of services, the concept of “socially responsible outsourcing”, as one example, is taking root.

Companies buy services to utilize expertise they don’t have internally, to access a different talent pool (at an offshore location), to match their workforce to workload variability, or to take advantage of a supplier’s economies of scale or scope (though this is far less achievable or important for services than for most goods, as many outsourcing buyers have found out the hard way).

Most large companies use a large and growing group of external providers for a broad range of services, from thousands of temporary workers around the world to high-end consulting services. Services are inherently tied to the people that deliver them, and so the key sustainability concept for services is talent pool sustainability. To purchase services in a sustainable and responsible way, companies should adopt practices (and engage with suppliers who adopt practices) that don’t negatively impact the talent pool.

For example, a large employer in a cyclical business has been a significant employer in dozens of small towns for over 50 years. To ensure the development of a talent pool that can support their seasonal business long-term, they have several types of contingent workers such as long-term temps, temp-to-hire, day labor and seasonal part-time temps, each with different responsibility possibilities and education investments. Known as a preferred employer who invests in people long-term, they have worked with their staffing providers to ensure a sustainable talent pool for their highly seasonal business.

Engaging services responsibly is especially important for low-skill services and temporary workers, since they typically receive less training than employees, and hence are more easily left behind by shifts in technology or skill requirements. Responsible companies extend skill-development practices (via their suppliers or sometimes directly) into their contingent workforce. Wages, benefits, and training for temporary workers can often be directly controlled by buyers, and other “Labor Practices and Decent Work” guidelines of the Global Reporting Initiative can also be extended to services suppliers.

When working with services suppliers, some key metrics help demonstrate their commitment to a sustainable talent pool:

  • Staff Turnover: Turnover is the ultimate measure of good employment practices. The specific rate is highly industry-specific, however, so compare suppliers within the same service category.
  • Training Investment: Good training will result in higher productivity and lower turnover – both positive results for the buyer. While training investment is fairly easy to game, it’s still helpful to track it and the positive results that derive from it.
  • Pay Rate: Especially for lower-skill services, many buyers negotiate and track the actual pay rate to the individual worker, to ensure that the worker is getting not only correct pay, but sufficient pay. As a beneficial side-effect, this can also help ensure a sufficient quality level in the work force.

In short, work with suppliers who invest in their services delivery chain – their people.

Supplier development is also important, just as it is for goods. Some types of services that have more innovation are also sourced quite frequently (e.g., consulting engagements, legal services, marketing services), which allows finding and rewarding the innovators who deliver more value.

Part of working with responsible suppliers includes engaging them responsibly. Many services businesses are cash-flow businesses, required to pay their workers weekly, long before the terms of their invoice – so paying them on time can be even more important.

In short, sustainability in services revolves around sustaining and growing the talent pool, which requires responsibly engaging and working with services suppliers who engage in positive practices for their talent.

Sustainability 2008 Wrap-Up

First of all, the doctor would like to thank all of the bloggers and guest bloggers who participated in the first Sourcing Innovation sponsored cross-blog series of 2008. With nineteen participants and well over thirty postings on the topic, the doctor believes it was a great success. In case you missed a post, here’s the complete list, by blogger:

  • Alan Buxton:
    Two Sides to the CSR/Sustainability Argument
  • Alan Buxton:
    Auctions and Sustainability
  • Andy Monin:
    Leading the Sustainability Charge
  • Brian Sommer:
    Sourcing: A Sustainability Case Study
  • Brian Sommer:
    Sourcing: Sustainability or Durability?
  • Chris Jacob Abraham:
    A Brief Background on Sustainability Issues
  • Chris Jacob Abraham:
    Sustainability – Solutions in Search of Problems
  • Christopher Sciacca:
    Putting reduced packaging into a bigger supply chain perspective
  • Dave Kuketz:
    Sustainability
  • Dave M:
    Defining Sustainable Procurement
  • Dave M:
    The Cornerstone of Sustainable Procurement – Ethical Sourcing
  • Dave M:
    A Model of Sustainable Sourcing Transparency
  • David Bush:
    Carbon-Neutral Blogging
  • Eric Hiller:
    Sustainability, Granola Definition
  • Eric Strovink:
    Sustainable Savings
  • Harvey Chan:
    Pollution, Social Ills & The Developing World
  • Jason Busch:
    How Will Green / Sustainable Procurement Play in a Recession
  • Jason Busch:
    Sustainability Wins Because of the Market – Not Regulation
  • Jason Rushin:
    Promoting Sustainability Throughout Your Ecosystem
  • Jon Miller:
    What We Can Learn Form Boeing’s Lean Supply Chain
  • Paul Martyn:
    Some Thoughts on Sustainability
  • Randy Littleson:
    Sustainability and the Impact on Supply Chain Responsiveness
  • Rick Ankrum:
    CDP Initiative Aims to Establish Carbon Reporting Across the Supply Chain
  • Tim Albinson:
    Report from DC: Good News, Bad News
  • Vinnie Mirchandani:
    Green – or Guilt – Selling?
  • the doctor:
    Sustainability 2008
  • the doctor:
    Sustainability 2008: Some Classic Posts
  • the doctor:
    Sustainability and The Economist: Part I
  • the doctor:
    Sustainability and the Economist: Part II
  • the doctor:
    Some Recent Pieces on Sustainability
  • the doctor:
    It’s Not Easy Being Green
  • the doctor:
    Wired and CNet Enter The Fray

As well as the complete list of the doctor‘s summary posts of the insightful writings that the bloggers and guest bloggers shared with us:

Although the series may have ended up more questions than it answered, the doctor believes it was well worth it, because if you don’t know the right questions to ask, how will you ever end up with the right answer?

Wired! and CNet Enter The Sustainability Fray

Yesterday, Wired published an article summarizing the recent “State of Green Business 2008” from Greener Media which gives a bracingly candid interpretation of businesses’ green and greenwashing efforts. The report found that only 8 of 20 indicators showed progress in 2007 while 2 of the indicators, e-waste and carbon intensity, actually got worse. (Guess they still haven’t figured out that they need to design for recycle from the outset!)

The reality is that even though corporations like Apple, Google, and Wal-Mart tout their green virtues on a daily basis, their “greening” efforts have been mixed at best. Furthermore, most companies are still tinkering at the margins and have not embedded sustainable practices like recycling, efficient energy use, and waste reduction into core business practices.

CNet also had a good post over on their Green Tech blog yesterday. According to the blog entry, which had a different take on the “State of Green Business 2008″ report from Greener Media, there is real money behind the claims of many corporations purporting to “go green”, but consumers still need to be convinced that it’s more than just feel-good PR, which is to be understood. We all know that there has been lots of green-washing going on, and that not all efforts are well thought out and as green as the corporations think they are.

CNet noted that despite the fact that companies are only improving incrementally, and that many of the gains are not enough to over-take the ever-growing economy, these companies are recognizing that pursuing environmentally aware policies does not need to conflict with a corporation’s financial goals. You can do good and save money!

It also noted that consumers and investors are willing to put their money behind companies that make serious efforts to be sustainable. Of the 1,000 investors surveyed, almost half said they were likely to invest in a company or mutual fund with an environmental component to it. Seventeen percent have already made that sort of an investment.