Category Archives: Talent

How to Screw Up a Procurement Job Interview

Last month, Charles Dominick of Next Level Purchasing ran a great post on “5 [Common] Ways to Screw Up a Purchasing Job Interview” that is a must read for anyone looking for a new Supply Management Job (which, if recent satisfaction surveys are to be believed, is the majority of professionals in the space). Charles’ must read advice indicated that the following WILL screw up your interview:

  • taking an interview late in the process
    as all future candidates are compared to the one once that candidate is identified
  • not being prepared for the most common interview question
    which, succinctly, is tell me about yourself
  • not distributing eye contact
    when being interviewed by multiple people
  • saying anything negative
    as you will not be seen as the proactive team player they want to hire and
  • using slang inappropriately
    as there is no guarantee that an interviewer is going to understand what you mean, and if you say you are hotter than a fox in a forest fire for the job, and the interviewer isn’t familiar with that phrase and a strong PETA advocate …

In addition, the following will also screw up the interview:

  • not dressing appropriately
    even if the company has a very laid back atmosphere in the workplace, don’t show up in shorts, a Hawaiian shirt, and sandals (as they need to know that you can make a good impression in front of a supplier)
  • over-stating your skills, experience, or knowledge
    as you will be interviewed by the best and brightest and they will find you out
  • not knowing the market for the common Procurement categories
    if the job is in the electronics component division and you know nothing about the state of the semiconductor market, that’s not going to look good when they ask if you have any ideas to control costs in that market
  • not knowing what the company does
    if they are an engineering company that primarily makes electronic components for personal entertainment and the automotive sector, but you only know them for their video game division, that’s not going to look good when they ask how you plan to reduce costs in the automotive division
  • not knowing the competition
    and this is doubly damaging if you walk into the offices with the product or logo of direct competitor anywhere on your person

Talent is Critical to Your Supply Management Organization

For those of you paying attention, you’ll notice that I recently did a four part series on Talent Management and, more specifically, a common Talent Management problem shared by many enterprises. Starting with a post that said If This is Your Advertisement for a Sourcing Manager, You Have a Talent Management Problem, which discussed one of the worst advertisements I have ever seen for a Supply Management professional, the series then moved on to explain that If You Want to Attract Talent, [You Need To] Start with a Good Advertisement, discussed What a Good Job Advertisement Might Look Like, and finished up with a post that addressed Now What [That] Your Job Advertisement Actually Attracted a Good Candidate. I did this because talent is critical to your Supply Management function. Without the right talent, you might as well fold up the operation and outsource it all to a third party because you won’t get anywhere unless you have the cream of the crop.

And we’ve known this for a while. Back in 2007, Procurement Leaders published a piece on how “People Do Matter Most, Really” that referenced a joint study undertaken by McKinsey & Company and the Supply Management Institute that found that high performing firms had high performing purchasing departments and that what matters is the people in the purchasing department, how talented they are, how motivated they are, and how they interact with the wider organization.

Specifically, the study found that purchasing departments that excel in these aspects of their activities achieve savings two and a half times higher than those that don’t. Furthermore, their positive influence branches out beyond the historical territory of PSM to include areas such as revenue, innovation opportunity generation, and the leadership of commercial change in the company. In more detail, high performing firms demonstrated annual purchasing savings of 3.5%, a 1.4% annual reduction in COGS, and an average EBITDA of 17.7%. Compare this to low performing firms that only achieved a savings of 0.6%, a 0.5% increase in COGS, an an average EBITDA margin of only 12.7%. And now that every dollar might mean the difference between survival and corporate death, an organization just can’t afford to not be high performing.

The reality is that, despite what some vendors and consultancies might have you believe, first rate platforms and processes are not enough. You have to have the people with the brains and the skills to use them. Back room paper pushers won’t cut it anymore. So do you research and attract some real talent. The bottom line will thank you.

Your Job Advertisement Actually Attracted a Good Candidate – Now What?

Unemployment may be approaching a long-term high, but in some sectors, including supply chain, we’re still in a major talent crunch because of the lack of appropriate skilled resources while the need for those skilled resources is still rising. That’s why, if you’re lucky enough to attract an application from a good candidate, you have to make sure you keep their attention. But how do you do that?

SI would recommend you start by writing a grateful acknowledgement of their application with a request to promptly schedule an initial call, at their convenience (within reason — either within your normal operating hours or at times you can guarantee availability). The focus of the call should be on selling your company and position to them, not on them selling themselves to you. Once you have verified that they are who they say they are and a real candidate (and not a placement form pushing a stretched resume of a junior resource at you), it’s time to explain why they want to work for you. This should involve a discussion of:

  • a day in the life in the role
    and a no holds barred discussion of the good, the bad, and the ugly and how you hope they can help you improve the role (and not just put another coat of lipstick on the pig)
  • the stakeholders they will be interacting with
    and how they fit into the organizational structure
  • the corporate culture
    and why it really is a great place to work, even with its beauty marks
  • the commitment to employees
    with a focus on the training and personal development options available to employees
  • the decision making processes
    in terms of selecting the new hire and executing the role
  • the goals for the role
    and what will be expected of the successful candidate in the first 30, 90, 360 days

However, be very careful to:

  • manage expectations
    Do not oversell the role, the culture, or the benefits. If the offer is more than fair, the benefits will sell themselves. If you are sincerely happy in your role, convey that, and if you click with the candidate, a soft sell will sell the culture. And any talented resource knows that every role has an interesting side and a boring side. It’s what you do to minimize the boredom that counts.
  • not throw money around
    If you offer too much money, a smart candidate will suspect something is up. If the role has a market value of approximately 125, and you’re offering 195 as a base, they’re going to wonder if you’re a bad place to work (and have to bribe people), dumb (and unaware of true market rates), or wasteful (and running out of rope as a result). While top talent wants to be paid well, they understand fiscal responsibility (as that’s their job) and will happily work for the high-end of market average with a good bonus structure, that should be performance based and unlimited.
  • get too personal
    While talent wants to feel like they will be able to communicate and work with you and other employees comfortably and productively, they other expect an air of professionalism on the job and know that there’s a time for work and a time for play.

So, What Might a Good Job Advertisement Look Like?

A good advertisement is very job specific, but as per yesterday’s post on how you have to start with a good advertisement if you want to attract talent because carbon-copy blah-blah-blah indicates you have a talent management problem. In this post, we’ll give you a sample job advertisement that is much better than the carbon-copy blah-blah-blah referenced in last Friday’s post. The advertisement is in italics. For a comparison, we include the carbon-copy blah-blah-blah in code font. While this advertisement is not perfect in any aspect, it does illustrate some of the concepts outlined in yesterday’s post.


Senior Technology Sourcing Manager


Here’s an exciting opportunity for an experienced sourcing manager or CTO in the technology domain to join ABC Bank in its downtown Manhattan (New York) location in a permanent role. The successful candidate will enjoy a base salary of up to 200K, which will be augmented by an uncapped performance-based bonus (using our corporate cost reduction and avoidance formula), a first-rate health plan, 401K matching, gym membership, and an annual training allowance.

Here's a superb opportunity for an experienced sourcing manager within the hardware and software domains looking to join a top tier investment bank. This is a permanent position based out of New York City that will pay a base salary of 150K plus a competitive bonus and benefits package.


The Senior Technology Sourcing manager will be responsible for all hardware and software buys and leases, corporate data centers, application hosting, and shared sourcing initiatives. In addition to negotiating favourable awards that benefit the company and the stakeholders, the successful candidate will be responsible for supplier relationship management and development initiatives. Our company is planning to transition from multiple discrete data centers that host its different divisions to a small number of data centers that will support our entire global operation in a shared infrastructure setup. One of your first tasks will be to manage the sourcing of our service provider and the multi-year, eight-figure outsourcing contract that will result. This is a challenge worthy of a superstar.


In this role you will manage Hardware and Shared Infrastructure Software sourcing initiatives, support the post contract supplier management of critical suppliers, and liaise with the legal department to ensure favourable commercial terms. In addition you will constantly interact with senior management to relay critical information about vendor relations and contracts. This is an excellent opportunity for a qualified candidate who has had strategic sourcing experience looking to manage a high visibility, multi-million dollar project for a leading investment bank.


This is a Senior position and we expect that successful candidates will have 10 years of combined experience, with at least 3 in a technology sourcing or CTO role, and either experience in, or considerable exposure or education in finance and financial services. A Bachelor’s degree is preferred, but candidates with equivalent experience and an ISM CPSM or equivalent certification will be considered.

In order to be considered for this position, you must have worked as a hardware and software sourcing manager on a global scale within the financial services industry for several years.


ABC Bank is top-tier international investment bank that is in the Fortune 500 in the US and the Global 1000. ABC encourages a culture of open communication, teamwork, and innovation and believes its results, and not hours, location, or overtime that counts. Employees can work flex hours and telecommute when needed, and take advantage of leading processes and tools to get results. Each sourcing manager is given access to a complete sourcing suite that includes an analysis engine, an optimization engine, and an end-to-end negotiation and contract management engine to make the sourcing process as smooth and efficient as possible.

A top tier investment bank.

Complete information on the role, our company, and our culture can be found on our corporate website, www.abcbank.com. The corporate job ID is 647862, and the complete description can be used by searching for this job ID in the careers portal. Applications can be submitted on our site, e-mailed to career-647862@abcbank.com, or faxed to 866 555 5555. If you have any questions, you can e-mail questions-647862@abcbank.com, speak to one of our HR professionals in an on-line chat between 9 and 5 ET, Monday to Friday, by way of the career chat feature in the careers portal, or call 888 555 5555. If no one is available to take your call, leave a voice mail and we will get back to you within 1 business day. All applications will be acknowledged when received, and all applicants who apply by the closing date of August 31, 2011 will be notified of whether or not they were selected for an interview by September 15, 2011. Those candidates selected for an interview will be contacted within one week of notification to set up a time. ABC Bank appreciates your interest and hopes we can exceed your expectations.

E-mail careers@recruiter.com

Unlike the carbon-copy blah-blah-blah, this advertisement is specific, focussed on the role, educationally and experientially defined, clear on corporate culture and benefit information, and complete in contact information. It could use some work, but considering the doctor banged it out in 30 minutes, it’s not bad. And it makes a point. It’s not hard to write a good job advertisement if you want to. So if you really want talent, you’ll do it.