Category Archives: Supply Chain

Supply Chain Resiliency: More than Supplier Management!

We have a thorough supplier (performance) management program in place — all of our strategic suppliers are appropriately managed and monitored. We don’t have to worry about unexpected bankruptcies, lapses in quality, or shipment delays.

Falser words could not be spoken!

Just because your suppliers are well managed and not likely to be a source of risk unless an external event causes one or more of those suppliers to shutdown or become inaccessible, that doesn’t mean your supplier’s supplier is managed! According to the BCI 2012 “Supply Chain Resilience Survey”, 39% of analyzed disruptions originated below the immediate tier-one supplier! In other words, the best (tier one) supplier management program in the world is only going to mitigate 60% of supplier-based risks that can be mitigated! Given that, depending on the study, somewhere between 73% and 85% of companies experienced at least one disruption last year (with the average survey respondent experiencing an average of 5), and that 21% of companies suffered disruptions that cost more than 1 Million Euros, can you really rely on your world-class supplier (performance) management program?

So how do you identify and assess sub-tier risks? We’ll get to that in a series of posts on supply chain visibility that will begin this summer, but if you want a leg up on your competition, I would suggest that you strongly consider the forthcoming webinar on “Assessing Sub-tier Risks” by Resilinc, who will be doing a deep dive into a proper process, the benefits it will produce for your organization, and the high cost of doing nothing in today’s global economy.

You can Register for the webinar, which will take place on June 19, 2013 @ 11am PDT / @ 3 pm EDT, at your earliest opportunity.

Do Great Supply Chains Create Great Brands?

Consider the Gartner Top 25 Supply Chain companies and the 25 top Brandz Top 100 Global Brands. Notice anything?

Gartner Top 25

01. Apple
02. McDonald’s
03. Amazon.com
04. Unilever
05. Intel
06. Procter & Gamble (Gilette/Pampers)
07. Cisco Systems
08. Samsung Electronics
09. Coca Cola Company
10. Colgate-Palmolive
11. Dell
12. Inditex (Zara)
13. Wal-Mart Stores
14. Nike
15. Starbucks
16. PepsiCo
17. H&M
18. Caterpillar
19. 3M
20. Lenovo Group (Old IBM PC Unit)
21. Nestle
22. Ford Motor
23. Cummins
24. Qualcomm
25. Johnson & Johnson

    Brandz Top 25

01. Apple
02. Google
03. IBM
04. MacDonalds
05. Coca Cola
06. AT&T
07. Microsoft
08. Malboro
09. Visa
10. China Mobile
11. GE
12. Verizon
13. Wells Fargo
14. Amazon.com
15. UPS
16. ICBC
17. Vodofone
18. Walmart
19. SAP
20. MasterCard
21. Tencent
22. China Construction Bank
23. Toyota
24. BMW
25. HSBC

Looking at the Gartner top 25 supply chain, 5 of the top 25 are also 5 of the top 25 global brands! In other words, 20% of the leading supply chain companies are also leading brands. Digging deeper, we find that 17 of the top 25 supply chain companies are also top 100 global brands, as mentioned in the BrandZ report. In other words, 68% of great supply chain companies are also leading global brands! Of the 8 companies that are not leading global brands, 3 are consumer good companies that have a large variety of brands (Unilever, Nestle, Johnson & Johnson), 1 is a primarily North American computer hardware provider (Dell), 2 are construction equipment giants and not expected to be a household name (Caterpillar and Cummins), 1 is a multinational manufacturing conglomerate with dozens of consumer and industrial brands (3M), and the last 1 produces chipsets for big-name mobile phone makers (Qualcomm). In other words, the only top 25 supply chain companies that are not top 100 global brands are precisely those companies that are not big consumer market companies or those companies that are conglomerates of a large number of smaller, but sometimes still Billion-dollar plus, companies.

And while it’s true that, at this point, this is just correlation, it’s a very significant correlation. While one may not be able to say that a great supply chain creates a great brand, these results seem to suggest that a great supply chain is needed for a great brand.

What Risks Lurk in Your Supply Chain?

Do you know what risks are hiding in the dark and dreary basements of your supply chain? Are your suppliers using sweatshops that will ruin your image if they are discovered? Did your primary supplier build the only factory that can provide you that custom make chip on the ring of fire? Do floods threaten to wipe out supply routes over low-land sub-sea level plains? Does civil unrest threaten to close off borders? Is your primary carrier on the verge of financial bankruptcy? Are you sure? Really?

Risks in your supply chain are not like the Ravenous Bugblatter Beast of Traal — they’re worse. They don’t assume that just because you don’t see them coming that they can’t suddenly appear and swallow your organization whole. They are there, and for four out of every five companies, they are going to materialize over the next year and send shockwaves that reverberate and echo through the entire supply chain, causing millions of dollars of loss and damage along the way.

And, even worse, it seems that the risks are multiplying. A quick review of the eighth annual risk report from the World Economic Forum (Global Risks 2013) gives one the impression that, like memes, risks have learned to mate and multiply at a pace more rapid than ever thought possible. (Even LOLCats will soon be left in their wake if risk management continues to be ignored in 2/3rds of organizations.)

You need to be aware of sub-tier risks in your supply chain and, more importantly, you need to know how to assess them. If your supplier of corrugated cardboard goes out of business, that’s no big deal as there are dozens of corrugated cardboard suppliers. But if your custom control chip manufacturer can’t produce your chips because of a rare earth shortage, you need to know well before the shipment doesn’t arrive and you have to shut down an entire automotive production line.

For every relevant risk, you need to be able to get a grip on both the consequence of the materialization of the risk and the potential cost of the disruption it will create. There are likely more risks than you can enumerate, but there are only so many likely to happen, and only so many of those with dire consequence. As long as you can properly identify, assess, and develop mitigation plans for those with dire consequence, you can rest assured that, whatever happens, you will survive the storm. But if you can’t …

So how do you identify and assess sub-tier risks? We’ll get to that in a series of posts on visibility that will begin this summer, but if you want a leg up on your competition, I would suggest that you strongly consider the forthcoming webinar on Assessing Sub-tier Risks by Resilinc, who will be doing a deep dive into a proper process, the benefits it will produce for your organization, and the high cost of doing nothing in today’s global economy.

You can Register for the webinar, which will take place on June 19, 2013 @ 11am PDT / @ 3 pm EDT, at your earliest opportunity.

The webinar will be hosted by Reslinc’s founder, Bindiya Vakil, who has a Master’s of Engineering in Logistics from MIT with a thesis that addressed Design for Logistics, Planned Obsolescence, and Recycling long before Supply Management realized the importance thereof and the need for visibility in order to achieve these goals. (the doctor knows this first-hand as he has been preaching this, mainly on deaf ears, since the beginning of SI — see this early post on Design for Recycle from back in 2007) As a result of this work, and work since, Bindiya has found that visibility is not only key to long term supply chain viability, but also to resiliency in an age of rapid supply chain globalization and the risks that come with it. In this webinar, Bindiya will share what she, and Resilinc, have learned over the last decade about assessing, and managing, risks in your supply chain.

Summer is One Month Away. Is Your Supply Chain Ready?

It should be. Why? The top three challenges you are likely to face this summer are the exact same as the top three challenges you faced four years ago in 2009. Back in 2009, Kelly Thomas, Group Vice President of Global Accounts at JDA and a regular contributor to JDA’s Supply Chain Nation blog published a guest contribution in the Supply Chain Digest on the Top 3 Supply Chain Challenges This Summer, which are also the Top 3 challenges your supply chain is going to face again this summer because, as we all know, the economy is cyclic and some cycles are faster than others.

So what are the challenges?


1. Cost Containment

Costs are soaring again. As SI has stated repeatedly, there are no more savings to be had in this type of inflationary market. The best you can hope for is cost avoidance, and in some categories, containing costs to reasonable year-over-year increases. With staple food reserves still low, burgeoning demand for energy and metals in Asia, and a slowly recovering global market, costs are going up — and can be expected to do so for some time. The time of net zero inflation is over. The best we can hope for is we don’t return to the 80’s. While those of us who have been around for a while may have fond memories of the 80’s as the decade that gave us PCs and Pac Man, we also have not-so-fond memories of rapid inflation at the start of the decade (which we try to forget). Containing costs is going to take your fanciest footwork (so let’s hope your old timer purchasing pros who weathered the storm in the early 80’s are still around to give you some advice) and may not even be possible if you don’t have a good handle on


2. Risk Management

Considering that, as SI has been pointing out for over a year now, at least 80% of organizations are vulnerable to a major supply chain disruption, every company should have someone responsible for managing risk. However, two thirds of company’s don’t. This is one of the reasons risk, and risk management, continues to be high on the challenge list. But I have to be honest. It’s going to be hard to get a good grip on risk if you don’t have a handle on your number one supply chain challenge this summer, which is

Supply Chain Visibility

Let’s be honest. In today’s multi-tier, multi-national supply chain, it’s hard enough to get a handle on this at the best of times. But during the summer, where it’s likely that there won’t be a single day where there isn’t at least one key person vacationing somewhere unreachable and not watching that everything is going as it should, something is going to get missed. Something is going to go wrong. The only question is whether the screw-up is minor, such as shipping 1000 units instead of 1100, or major, such as shipping merchandise intended for the US to Europe instead and having it seized and destroyed because it violated WEEE or some other environmental regulatory act that is stricter than what it is currently in the US.

Considering the complexity of the modern supply chain, the speed at which it is operating, and the costs associated with even a minor mishap, this is one area where you definitely need a software solution to help your organization keep a handle on things. One such solution is that offered by Resilinc, which is covered in these recent posts: