Category Archives: Vendor Review

Shortlist.co Should Be On Your ShortList for Agency & Services Management

In our last post, we noted that most Sourcing and (e-) Procurement platforms are not appropriate for Marketing and Services Management. We gave a number of reasons for this, but the big ones can be summarized as:

  • lack of a creative, digital, or advertising suppliers in a supplier network
  • lack of an appropriate project definition for marketing projects
  • lack of an appropriate workflow for marketing or services projects
  • lack of appropriate collaboration for internal and external partners

Marketing, unlike Procurement, needs to be as focussed on the relationship and the creative as Procurement needs to be focussed on the cost and the deliverable. It’s all about the message, the delivery, and the brand. That’s more than just a DVD with 30 seconds of a TV spot, a zipped download of a new website, or a document outlining a new brand building campaign.

That’s why marketing needs a solution that allows it to:

  • identify new suppliers it would not find otherwise that might be able to serve its creative, digital, or advertising needs to help it increase returns while keeping costs in line
  • define marketing projects in a way that allows for meaningful RFPs, evaluations, and workflows
  • allow Marketing to collaborate with Procurement, Engineering, and other internal stakeholders in a manner that is conscious of organizational strategy and budgets
  • allows Marketing to collaborate with suppliers and track progress, deliverables, milestone, and overall supplier relationship with marketing suppliers

Shortlist.co, which will be doing a major North American launch early next year, is a new web-based platform that will allow a Marketing organization to do all of this. This platform has three major elements:

Vetted, Indexed, Supplier Network

The platform contains thousands of global suppliers in the advertising, creative, and digital space that are vetted by Shortlist.co as real and capable of performing the advertised service offerings. They are indexed by location (from region down to city level), size, and offering.

Services Project Management

Everything in the platform revolves around a project. Project creation is quite simple, as all a user has to do is enter a name (which can be changed later), and optionally assign it to a campaign (which can be done later) and a category for budgetary purposes (which can be done later and changed later as well). Once a project is created, a user provides a description, creates and / or attaches an RFX, selects suppliers to distribute the request to, defines a response due date, and the project is launched. Alternatively, if this is a project that is undertaken on a regular basis, the user might just select a template, make a few alterations, update the supplier list, define the response dates, and launch. Then, the user defines a review team, sends out the review invitations, and when the responses come back, the review team can independently and collectively review and comment on the proposals. Once one has been accepted, the budget can be revised and recategorized, and at all times the team can see how much of the budget has been allocated year to date and how it breaks down into campaigns and categories (such as UX design, web site development, tv spots, internet video, social media campaigns, etc.).

Collaborative RFX Capability

While RFX is not unique to the platform, it is extremely well integrated into the project and has all of the functionality one would expect in the creation of a detailed RFX for services. In addition, the tool supports side by side comparison of multiple responses to make evaluation by each team member easy, and can aggregate the scorings from multiple team members to allow for organizational ranking, allowing each team member’s input to be taken into account during agency selection. Furthermore, the weighting adjusts to the actual number of reviewers who have commented on an item, so that if only one of three reviewers has an opinion, a 9 (out of 10) does not become a weighted 3.

Reporting

The insights capability is still being built out, but right now the platform also supports an initial set of project and partner comparison reports that allow an organization to answer, at a minimum:

  • how award allocations compare to budgets
  • how spend breaks down by category and campaign
  • which suppliers have the most projects
  • which suppliers have the most spend (by category)
  • the success rate of each supplier

The platform, which is being designed to be the marketing and service award, management, and collaboration tool between stakeholders and suppliers, fills a big need in many mid-size organizations today which have nothing to appropriately manage marketing and service spend, and even less that Marketing and Service Management can use. As a 100% multi-tenant SaaS solution, this allows a marketing organization to start immediately with no IT, or Procurement, support but yet involve IT and Procurement in all of their projects. Shortlist.co is definitely a solution that should be on your organization’s shortlist for agency & services management

Your Supply Chain is in Flux. Last Chance to Find Out How Big those Oscillations Are!

A few weeks ago we asked if your SRM was in a State of Flux because good SRM is critical to smooth supply chain operations. Later or sooner your supply chain is going to be disrupted, and without good supplier relations, you will not have any notice, or any help dealing with the disaster that is headed your way. (The chances of your organization NOT not having a major supply disruption in the next 12 months are less than 15%. Think about that.)

Then, a couple of weeks ago we remind you that your SRM, despite what you may think, is in a state of flux and that you should find out where. Especially now that you have the chance to do it for free. State of Flux, a provider of Supplier Relationship Management software and services, and the initiators of the ground-breaking SRM Research Report, are undertaking the seventh annual study which aims to understand not only the state of the practice in SRM, but what is needed for companies to get the executive sponsorship and support they need to not only master SRM but excel.

Last year’s 2014 publication was one of the most ambitious Supplier Relationship Management reports ever published — clocking in at 216 pages of data, results, and expert interpretation and full of valuable, actionable, insights that any organization can use to advance their SRM practices. This year’s study, which will likely have over 500 global participants, should be equally insightful and all those organizations that participate get full access to the results and underlying research ahead of the market. You can measure up against your peers, and improve, well before the average, laggard, organization (which will only have restricted data access if not a State of Flux customer), has a chance to register, download, and review the final report.

Considering that this study will only take about 45 minutes of your time, the reward is infinitely more valuable than the cost! But you’re running out of time. The deadline for participation in this year’s study is July 10th. (Next Friday.) Don’t miss out on this great opportunity — take the 2015 SRM Survey today!

Your SRM is in a State of Flux. Shouldn’t You Find Out Where?

Last week we reminded you about State of Flux, a provider of Supplier Relationship Management (SRM) software and services, and the initiators of the SRM Research Report that we highlighted in our 3-part series on why you should focus on essentials, plan against the pillars, and be a customer of choice.

Your supply chain success is ultimately dependent on your supply base and their failure is your failure. Your customer doesn’t care why the order is late. He just cares that the order is late. Your customer doesn’t care why the product is crap. He’s just upset that he forked over good money for bad product and only cares what you are going to do about it. Thanks to omni-present supply chain disruptions that are increasing at a rapid rate (to the point that less than 15% of companies will not experience a major supply disruption over the next 12 months), something is going to go wrong. And the question is, do you have a good relationship where your supplier will proactively notify you of a potential disruption so that you can collaboratively work together to prevent it, or a not-so-good relationship where you won’t know the shipment isn’t coming until it’s two days late and someone calls the supplier who admits that, because of a missing raw material shipment, production line breakdown, or simply poor scheduling (which lets you know how important you are to them as a customer) it just isn’t coming.

Unlike RFX or e-Procurement, for which there are a plethora of good platforms that walk you through good workflows by the hand and make it hard for you to do it wrong (although they don’t prevent you from designing the process or event wrong), there are not as many platforms for SRM, and SRM cannot be fully automated. SRM is more than just performance monitoring and corrective action management, it’s also nurturing, development, and partnership. It’s a good process, with appropriate best-practices embedded within, that focusses on the soft factors as well as the hard factors.

But what the the best-practices that are appropriate for your organization? What’s the right process? How do you get started? And, more importantly, how badly are these needed? Unless you want to wait until a major disruption or disaster occurs, that could have been prevented with a better supplier relationship, the only way to find out is to measure up against your peers. Probably the best way to do this is to proactively participate in the 2015 State of Flux SRM Research Report and get the full results ahead of the market. Time is running out to complete the SRM Survey, which, in it’s seventh year, is focussed on helping you get executive sponsorship and support for your SRM initiative.

Follow the bright blue hyperlink today and take the 2015 SRM Survey today. Given the depth (and breadth) of work consistently produced by State of Flux (compared to the average over-priced and under-researched analyst report), the 45 minutes of time that is required makes the effort infinitely more valuable than the cost.

State of Flux Fooled You

Is Your SRM in a State of Flux? Maybe You Should Find Out!

Earlier this year we introduced you to State of Flux, a provider of Supplier Relationship Management (SRM) software and services, and the initiators of the SRM Research Report which we highlighted in our 3-part series that highlighted why you should focus on essentials, plan against the pillars, and be a customer of choice.

SRM is very important because supply chain success is ultimately dependent on your supply base. Your organization can have the best marketing and packaging in the world, but if the supply base delivers products that are rubbish, your organization’s brand reputation is tainted, and the damage can well exceed even double-digit savings identified during the sourcing phase.

But it’s not easy to effectively manage supplier relationships because SRM is more than just performance monitoring and corrective action management, it’s also nurturing, development, and partnership. Furthermore, effective SRM requires quite a bit of work to get a proper framework in place (as reinforced by Sigi Osagie’s recent Procurement Mojo), which will need to be implemented while keeping the ten essentials in mind that were highlighted in State of Flux’s 2014 SRM Report (and summarized in our post on the essentials).

And it’s even harder to find out how well you are doing until, of course, a major disruption or disaster occurs when a shipment doesn’t arrive or, even worse, arrives with a 10%+ defect rate (because, otherwise, it seems like everything is hunky-dory even when the relationship is spiralling out of control). But there is a way — you can proactively participate in the 2015 State of Flux SRM Research Report and get the full results ahead of the market. You can measure yourself against your peers, find out where the market is, and get the first insights into new best practices.

You have until June 26, 2015 to complete the SRM Survey, which, this year, is focused on helping you get executive sponsorship and support for SRM. Executive sponsorship is critical because SRM needs to be viewed as an organization enabler for the required transition management program to be adopted and enforced.

While this survey will take 45 minutes of your time, the reward is infinitely more valuable than the cost. This year’s publication was one of the most comprehensive compendiums of SRM insight ever produced with 216 pages of data, results, and expert interpretation. Imagine the value that will be yours, for free, as a participant in the seventh annual study.

So, follow the hyperlink and take the 2015 SRM Survey today. Given the depth of the work consistently produced by State of Flux compared to the average analyst report, you won’t regret it!


KWIPPED: Simplifying Rentals for Your Business Needs

In our last two posts, Robin Salter of KWIPPED introduced us to the many benefits of an online marketplace for rental procurement. KWIPPED is one of the, if not the, first general purpose marketplace for your business rental needs. Launched in late February, KWIPPED is closing in on 100 suppliers that can meet your rental needs across 17 categories:

  • Audio and Visual Equipment
  • Electronic Test Equipment
  • Environmental Testing Equipment
  • Heavy Equipment
  • HVAC Equipment
  • Laboratory Equipment
  • Medical Equipment
  • Surveying Equipment
  • Work Zone Safety Equipment
  • Computer Equipment
  • Farm Equipment
  • Film Production Equipment
  • Material Handing Equipment
  • Oilfield Equipment
  • Power Equipment
  • Telecommunications Equipment
  • Welding Equipment

Like all modern online marketplaces, KWIPPED is simple and easy to use. All a buyer has to do is

  1. log on to the site
  2. fill out a request
  3. let the system direct it to the appropriate, verified, suppliers with potentially matching inventory
  4. wait for quotes

Once a quote to your liking has been received, you can accept it and check out on the site. The site then collects the first payment and seals the rental contract on your behalf. It’s that simple. And the next version coming late this quarter will allow you to check out commodity rental items on the spot – no RFQ needed. Quick and easy like rentals should be.

KWIPPED will do for rentals what sites like BuyTruckload.com did for truck rentals and turn the commercial rental industry on its head. It’s Rent-a-Center for business. Check it out!