It’s a digital world. Adapt, or fade away.

Why?

It’s a digital world but, as we have repeatedly explained, it’s not AI. It’s not people using AI. It is people who embrace and properly use the appropriate digital tools who will win. (See our prior article.) Therefore, it’s organizations that embrace these people and give them the right tools who will win.

As a result, acquiring these tools and getting them in the hands of capable employees is a top priority. Especially since an organization knows that their competitors understand this as well and have the same goals — get tech capable employees, let them select and acquire the right tech, and get an edge. As a result, delays are bad. Obsolescence is worse.

Impact Potential

Significant. Everything is digitized these days. Not being able to do anything digitally is a significant drawback, if not a roadblock. And not being able to do it as efficiently and effectively as possible is a detriment. Impacts can range from:

• inefficiency where tasks require more headcount, more time, and more overhead
• ineffectiveness where analysis doesn’t get done, bad decisions get made, and opportunities get lost
• insolvency and we’re not exaggerating here because if enough of the risks materialize, costs shoot up, sales drop down, supply becomes unstable, and the organization can’t operate lean and mean, it could be the first in its market to file for bankruptcy

Major Challenges/Risks

TQ: Technical Quotient: in order to understand both the technological needs of the organization as well as whether or not a specific piece of software will support the necessary processes requires a significant amount of technological knowledge, especially considering all of the marketing claims that an average individual will have to wade through to get to the facts

Technical Support: in order to ensure that the software can be appropriately implemented and utilized, you will need appropriately skilled individuals who can support platform integration and implementation and project assurance … and technical support is a major barrier

Technology Market Knowledge: you need to keep up with emerging technology, separate the wheat from the chaff, and identify when an emerging technology or market offering is about to make your current platform obsolete. (And this goes far beyond just adopting random “AI” based on vendors claim, it requires rigorous evaluation to make sure the technology is appropriately reliable and scalable.)

Final Words

It took 30 years, but we’re finally Being Digital. Either you accept it and modernize, or fade to black.