Category Archives: Supply Chain

Supply Chain Disaster Management

Earlier this year, EBN Online ran a good article on “Managing the Variables in a Supply Chain Disaster” that outlined the basic steps a global company can use to get started on planning for a disaster.

It’s obvious, with all of the recent natural disasters, political disasters, and economic disasters, that a supply chain natural disaster is coming your way. It’s just a question of what, when, and how it is going to impact your supply chain. That’s why you need to plan. So where do you start?

According to the author, start by getting all of the departments together — IT, operations, sales, warehousing, administration, and management — to help map out the entire upstream and downstream supply network and determine where the different risk points are and what risks are most likely to materialize. And, as Jim Lawton points out in this Industry Week article on “Country Risk — What You’re Overlooking”, you have to not only focus on your suppliers and the countries they are located in (whch contribute to the political, economic, and commercial risks that are faced by your organization), but your suppliers’ suppliers and the countries they are located in.

Then run a variety of “what if” scenarios to see how the company could recover if supply is interrupted, a warehouse goes up in smoke, a supplier becomes unavailable, freight rates or tarrifs rise substantially, preferred raw materials or components get banned for regulatory reasons, or something else possible, but not predictable, happens. If there is no way to recover, something has to be done now before it’s too late for your supply chain, and maybe your entire organization. For example, if all of the company’s supply for a certain component is from South Korea, and supply from South Korea gets cut off, there would be no recovery. The company either has to find a secondary source of supply from another country, or a way to use a slightly different component to accomplish the same task.

If a moderate increase in freight rates or tarrifs would prevent the company from being able to source a raw material at a price that would allow the company to turn a profit on the finished product, then the company has to identify alternate, cheaper, transportation methods, a way to further save on raw material costs, or a way to increase the value, and thus the selling price, on the finished product. If a raw material gets banned from usage in the product the organization plans on importing into Europe, then the organization has to have a way to produce the component using a different raw material, which could require a different design or manufacturing method, which could add cost as well.

The short of the story is that disaster planning is more than just identifying the upstream supply network and more than just identifying what could go wrong, but also identifying how a recovery could be initiated if necessary.

11 Ways to Improve Your Supply Chain Management

Late last year, Enterprise Apps Today had a great article on 11 Ways to Improve Your Supply Chain Management. A few of these are not repeated, or not listened to, enough, including:

  • Throw Away Your Spreadsheets
    As Sourcing Innovation has reminded you, Spreadsheets, which are riddled with errors and outdated information, Will Cost You Billions! Billion dollar accounting errors have resulted from spreadsheets on more than one occasion!
  • Manage Information, Don’t Use Information Management
    If the system doesn’t facilitate proper collection, identification, and analysis of the information required to make an informed decision, and make such easy to do, it’s not the right system for your supply chain operation.
  • Monitor the Performance of Each Partner in the Supply Chain
    Whether that partner is up stream or downstream. Waiting until a shipment is missed or a customer is late with a payment is too late to begin a problem diagnosis or issue resolution.
  • Remember that the Supply Chain Doesn’t Begin at the Warehouse or End on the Store Shelf
    More important than ensuring products are stocked on the shelves is that those products are [considered] desirable by your customers. If the product ain’t selling, it don’t matter that it’s stocked. It’s all about the end customer, and making sure the product is what they want from the raw materials up, with no child labour or sweatshops in the equation.

If You Think You Have Supply Chain Problems, Think About Poor Santa!

Santa, who has to travel 2,860 miles per second in order to visit 1,700 homes per second to deliver over 2 Million Tonnes of gifts to boys and girls around the world, has supply chains and logistics challenges that put even the logistics challenges of the largest multi-national or US military (that has to support almost 1.5 Million people on active duty around the world that need everything from food and clothes to jeeps, tanks, and aircraft to do their job) to shame.

Reviewing a few simple stats, that we can compile from this article on The Science of Christmas in the Telegraph, this article on “Santa’s Logistics Challenge” in the Bangkok Post, and this article that asked “What if Santa Had a Supply Chain Problem” over on Open Kitchen, we find out that:

  • There are approx. 1.9 Billion children in the world.
  • Approximately 33% of these children have Christian parents.
  • The majority (defined as 90%) will be deemed nice by Santa.
  • In total, about 570 Million children need gifts.
  • If there are 3 children per household, on average, about 190 Million households will need to be visited.
  • Since Santa likely cannot start delivering gifts safely before 9 pm in a household, and since some children will not sleep more than 7 hours (on Christmas Eve), Santa has only 31 hours to make his deliveries.
  • This says he must visit almost 1,700 homes per second.
  • Since Christianity pervades our planet, he’ll have to cross most of the 510,000,000 kms of the planet’s surface.
  • Assuming the houses are equi-distant (which is a fair approximation as they’ll be dense in the city are far apart in rural areas), Santa will have approximately 2.7 km to travel between households.
  • That’s 513 M kms of travel in 31 hours.
  • That’s equivalent to 4,600 kms per second.
  • But this is just the delivery. He also needs to acquire the toys to deliver.
  • Let’s assume 2 toys per child, or 1.04 Billion toys.
  • Assuming a distribution where popular toys are distributed to
    tens of thousands, hundreds of thousands, or millions of children and where unpopular ones go to thousands, or hundreds, of children, we are probably looking at 10 Million toys.
  • While some vendors may produce 100 types of toys, others will produce one, and we can settle at about 10 toys per vendor.
  • That’s 10 Million vendors to manage!
  • If they are scattered all over the earth, and if each toy can go direct or through nearby 3PLs, and if each toy can go by a mix of truck, rail, sea, and air, that’s probably between 2 and 20 lanes per vendor, with 5 being a good number.
  • That’s 50 Million lanes by which goods could be arriving.
  • No wonder Santa needs a Super Spaceship and an army of elves!

Risk 2011: Technology

In our last post, we indicated that the World Economic Forum had recently released its 6th annual Global Risks report, it’s 2011 edition. This report was filled with risk, thirty-seven types of risk divided into five categories to be precise. Today, we are going to discuss what Sourcing Innovation thinks are the top three technology risks from a Supply Management perspective.

03: Threats from New Technology

Your business depends on its profit margins. Its profit margins depend on keeping revenues up and costs down. Revenue often depends on having the best product for your target customers at the best price point. Keeping costs down usually depends on a lean, streamlined process which, in turn, often depends on leading-edge technology to keep it running as efficiently as possible.

If your competitor identifies, latches onto, and implements a new technology before you do, then your competitor may be able to lower its production and operating costs well below your production and operating costs. If this happens, it will be able to lower its price point, and increase its revenue at the expense of yours. Then your organization will face declining revenues with higher costs. Profits will quickly disappear. Given the rapid pace of progress in many technology verticals, this could happen overnight if your organization doesn’t at least keep up, if not stay ahead of, the curve.

02: Online Data and Information Security

Every week we hear about another data breach at another retailer. What we don’t often hear about, because consumers aren’t directly affected, is yet another network intrusion at a Global 3000. While the average hacker might want your credit card, the average hacker employed by organizations that resort to corporate espionage wants your data – and your Supply Management related data in particular. What are you making? What are the specifications? Where? With who? When are you shipping? From Where? With what carrier? If any of this data finds its way to your competition before you’re ready to release a new product, the losses could be crippling. What if your competitor is able to use your plans to jump-start their development of a better version and beat you to market? What if thieves intercept your critical shipments and sell your product on the black market? While a consumer’s financial solvency depends on her credit card information being kept secure, your organization’s financial solvency often depends on your Supply Management data being kept secure.

01: Critical Information Infrastructure Breakdown

Let’s face it, it’s impossible to manage a global supply chain without modern supply management systems and the information infrastructure that supports them. What happens if your primary data centre gets taken out? What happens if your headquarters loses power for 48 hours? What happens if the land lines fail and the one satellite that carries cellular signals for your (remote) location stops responding? The minute your internet goes down, your business stops. Literally. And since your information infrastructure could breakdown as the result of a (power) grid overload, a data centre failure, an environmental disaster, or a terrorist action, all of which can not be predicted (or prevented in many situations), this is a significant risk that requires risk mitigation plans be in place and ready to go at a moment’s notice.

Supply Chain Realtime Adaptive Priority Solutions — Where Are They?

In these uncertain times, what the supply chain really needs is Supply Chain Realtime Adaptive Priority Solutions, SCRAPS. Reading article after article that reiterates the age-old need to reduce risk, conserve cash, and target the most-fruitful opportunities first while simultaneously reading article after article about the same-old technology, with no innovation in sight, I am starting to look for the SCRAPS.

After asking who is going to upset the market in 2011, and seeing nothing but solution renovation from a few vendors in 2011, I’m not only wondering where the innovation is, but why for the most part (outside of a few vendors who have been improving their existing platform offerings greatly), there have been no (fundamentally) new technologies for a couple of years now. (Even though I know the answer in a lot of cases, and it’s NDA.)

We need something, even if it is only SCRAPS. And, to be honest, SCRAPS might be just what we need. Given the growing plethora of technology platforms, suppliers, geographies, internal customers, and market segments that we need to manage with very limited resources, we need a better way to stay on top of what is most important — TODAY, tomorrow, and the day after. And it’s no longer as simple as simply tracking promised award dates, contract expiry dates, order dates, shipment dates, delivery dates, promotion dates, and other dates of interest.

If a print media campaign has been delayed because a product has been delayed, how important is it to make an award today? If the contract expiring is for plant watering, is it really urgent? Especially when you could just hire a high school kid to come in once a week. But if you need seven days lead time to get those all-beef patties and you’re supporting restaurant operations where all-beef patties are 40% of orders, unless your cube is on fire, you better get that order in. Similarly, if you’re in the apparel industry and a ship date has been missed, given the lifetime of fashion, you better be ready to jump on a plane if necessary to find out what happened. And if a shipment you need tomorrow gets held in customs, you need to know about that right now, not in two days when the product doesn’t show up as expected. And you better be cognizant of when marketing decides to hold its promotions and be prepared to shift your priorities appropriately. If demand doubles, the last thing you want to do is stock out.

Thus, we need technology solutions that can re-organize and re-prioritize tasks and issues that need your attention based upon what’s the most important today, taking into account risk and opportunity (with immediate risks and short-term opportunities getting the highest priority), and not based upon traditional project timelines. And, more importantly, we need solutions that can take the different tasks and risks being captured by your sourcing (spend analysis, RFX, eAuction, optimization, contract management), procurement (requisition management, invoice management, P2P, etc.), transportation and trade (document management, 3PL & transportation management, regulatory compliance management), and risk management solutions and integrate them into a cohesive picture of what is important now, short term, and long term and that can “calendar” them into daily, weekly, and monthly priorities so that you can focus on what’s important, ignore what’s not, and find time for long term strategic planning (by only focussing on real fires and not prank smoke bombs).

Thoughts? Do we need a few SCRAPS?