Monthly Archives: September 2008

Cross-Blog Challenge: The “Seven Grand Challenges” for Supply Management

Back in the spring, ComputerWeekly.com, ran an article on the “Seven Grand Challenges for IT over the next 25 years”, as reported by Gartner. They were:

  • Elimination of the Manual Recharge
    With the increasing ubiquity of portable battery-powered devices, the development of batteries that can be charged remotely or devices powered by a remote source
  • Parallel Programming
    Allow multiple, slower speed processors to perform tasks in parallel
  • Non-tactile, Natural Computing Interface
    Remove the need for the mouse, keyboard, etc. and give us the Star Trek computer, or at least the virtual 3-d display being proposed in movies like Paycheck
  • Automated Speech Translation
    To allow communication with computers in any language, as well as communication between any two people speaking any two languages with the aid of the machine
  • Persistent and Reliable Long Term Storage
    Given a recent estimate (by Dr. Francine Berman) of 161 exabytes (1018) of digital data generated in 2006, the need for storage is increasing exponentially.
  • Increase Programmer Productivity 100-fold
    The removal of uncertainty in meeting future software demands will rest in increasing the productivity of the programmer.
  • Identify the Financial Consequences of IT investing
    Conveying the business value of IT in readily understood terms.

As a technologist by training, I found these very interesting for a number of reasons.

First of all, these challenges are not mutually independent. Increasing programmer productivity will require the creation of better programming environments that will not only allow programmers to code better and faster, but to also take advantage of parallel programming. We already have 8-core machines available for home and small-business use (by way of the Mac Pro, for example), but today’s implementation of today’s parallel programming techniques (achieved primarily through multi-threading) are challenging even for expert programmers. In addition, a natural computing interface will need to involve speech, and we don’t even have speech recognition software that is acceptable out of the box – it still has to be trained for each specific user, who has to actually train herself to talk consistently, to achieve useful accuracy – and it’s generally incapable of differentiating between when speech is part of a sentence or a verbal command – and the utterance of “Do Not Delete. Document is … “, for example, during transcription could delete the entire document!

Secondly, without the wide-spread introduction of entirely new types of technologies, or the re-introduction of old technologies thought destined for the trash bin, they may not be obtainable. For example, how are you going to eliminate the manual recharge? We can’t send traditional AC or DC current through the air – the best we can generally do is radio waves and light rays. Light rays are blocked by opaque objects, leaving radio waves – the low-energy, long wavelengths of the electromagnetic spectrum. Now, since these waves are a form of energy, it is possible to continuously receive these waves and “harvest” the energy by directing it at a rechargeable power source, like PowerCast is doing, but the vast majority of today’s devices require a lot more power than you’re going to get from conventional radio waves – so we’re going to need to create devices that require significantly less power or that are capable of capturing the energy we generate. This technology has existed for quite some time in the form of balance wheel escapements used in self-winding watches that power themselves from the movement of the wearer. In the near term, the solution will probably come in the form of miniaturization and power-reduction and the combination of multiple power harvesting technologies.

Thirdly, they recognize that the greatest challenge will likely always be conveying the value of new technology, and, more importantly, of funneling dollars into R&D to allow for the development of the new technologies that will be required to allow the value, and role, of IT to continue to increase.

Fourthly, they got me thinking about what the grand challenges are for supply and spend management. I have my ideas, and will share them in a future post, but first I want to propose this as the foundation of the next Sourcing Innovation cross-blog series, that will run September 15 (2008) through September 26 (2008), and challenge every blogger and guest-blogger in the space to come up with his or her own seven grand challenges for Supply & Spend Management.

As with previous cross-blog series, I will maintain a complete listing and cross-blog linking of contributions and publish guest posts from those guest-bloggers who wish to post on SI. I’ll also kick-off the series with my own list on September 15. While you’re waiting, you might want to go back and check out some of the previous cross-blog series which included:

Should Value-Cells Be A Part Of Your Center-Led Model?

A recent article in the McKinsey Quarterly on “Organizing for Value” noted that although the traditional practice of organizing large corporations along a few divisional lines has been an effective way to groom managers for top jobs and limit the number of direct reports to the CEO, the approach creates bulky divisions that obscure the performance of small units where value is often created in these lean economic times. This can lead to organizational blind sports when it comes to investments and decisions between long-term growth opportunities and short-term demands, which can, as you will surmise, lead to unfortunate results — as managers end up optimizing earnings goals at the expense of long-term growth and value creation.

In order to compensate for the blunt tools of traditional planning, that will often implement a uniform freeze across business units in tough times (including those units delivering 50% earnings growth that should be invested in heavily as only sagging units should get the axe), a business should take a finer-grained perspective on individual initiatives within large divisions. If you can identify and define small units around activities that create value by serving related customer needs, then you can better asses and manage performance by focusing on growth and value creation. These units, which the authors call “value cells”, provide you with a more detailed, more tangible, way of gauging business value and economic activity — and allow you to spend more time focussed on specific in-depth strategy discussions, instead of generic tactical plans that are never productive when blindly applied across large business units.

These value cells are often oriented around geographic or vertical markets and integrate their backbone functions, like production, operations, and distribution — and unlike the traditional org-unit structure of classic companies, they have stand-alone economics and are typically “homogenous” in regard to their target marketplace. They are governed off of P&L statements that are created as if the value cell were its own business. This allows a business to determine a market-price for the value cell, and judge the value it is creating relative to the funding it is receiving from the business. Then, it can invest in those value cells likely to create the most value in tough times, which will help the business ride out the storm.

Analyzing the definition of value-cell, one thing springs to my mind, and hopefully yours as well — supply management! What other part of a business is a business within itself? And what other part of a business can easily and naturally be broken down into units that are structured around geographic or vertical markets or product families? And what other part of the business might already be more-or-less broken down in this way? Only supply management really fits, and, specifically, center-led supply management. If you have a well-designed center-led operation, you have a supply management function that is broken down into a number of global business units. Moving to a “value cell” mindset is pretty simple, as the only major difference is that each “unit” is now treated as its own business, which would take advantage of the services of the COE value cell (which would, in turn, be jointly funded by each of the value cells, and be credited with a portion of the savings it helps each value cell generate).

These individual value cells will be able to offer improved reporting, with increased levels of detail in the data, to the center of excellence which will be able to use this data to make better decisions (and take advantage of new opportunities) for the long-term benefit of the company as a whole. The COE will be able to better identify where economies of scale truly exist, and where they do not, and better differentiate which purchases should be against global supply contracts, which purchases should be against regional supply contracts, and which purchases should be completely left up to the local value-cells to manage as they see fit.

Furthermore, as the article points out, even though one might initially think it would be more work to manage a larger number of value cells than a smaller number of positions, the ability to focus on a single value cell at a time, which is a highly targeted business in its own right, reduces operational complexity considerably. Managers can focus on the two or three metrics specific to the value cell that truly driver performance, as opposed to the twenty or thirty that would be required to define a whole division. You can quickly see what needs to be done, do it, and move on to the next value cell. It’s easier than trying to define a strategy that will more-or-less work well on the whole for a large division — much easier.

I think that this approach is probably right for many large companies — but do agree with the authors when they state that the approach will only work if a company has the courage to follow up on the right decision and the willingness to (occasionally) sacrifice short-term profits for long-term growth. Furthermore, the process must give managers of the value cells more freedom and more resources to bring innovative projects with a large commercialization potential to fruition. But I think that, done right, it would be worth it. Any other opinions?