Monthly Archives: September 2009

Service Leaders Speak: Kris Colby of Ariba on “Time for Sourcing 3.0”

Today’s post is from Kris Colby of Ariba.

In keeping with the Back to School season, best-in-class Sourcingprofessionals are quickly realizing that they need to move into”advanced placement” classes if they’re going to stay ahead of thecompetition. Doing so requires embracing a new definition ofworld-class sourcing capabilities and adopting the tools and processesnecessary to deliver them.

Over the past 20 years, the Sourcing discipline has seen two periods ofdramatic evolution. First was the widespread application of StrategicSourcing practices starting in the late 80s which instituted a rigorousand prescriptive approach to what had frequently been a less scientific,ad-hoc and back-office activity. Second was the introduction of new technologies such as e-Sourcing, starting around 2000, that enabled increased competition, transparency and efficiency. While each of these developments brought substantial improvements in both efficiency and effectiveness to the world of sourcing, they were limited in their ability to access external resources, content and expertise. This in turn limited the knowledge and capability of an organization to what was housed inside the four walls, plus what was picked up at the sporadic trade conference.

The next wave in Sourcing (conveniently labeled Sourcing 3.0) buildsupon the process developments of Strategic Sourcing (Sourcing 1.0) andthe technology enablements of e-Sourcing (Sourcing 2.0) by adding twocomponents always in short supply but critical to maximizing results:Agility and Information.

Agility: With the over-used “do more with less” mantra only acceleratedby the recent economic downturn, it’s increasingly difficult to supportkeeping in-house a host of different resources that, while valuable, mayonly be needed sporadically. Instead, organizations need to be able tohave “on-demand” access to additional resources (human, knowledge andtechnological) to deal with new categories, event-driven projects,spikes in workload, and internal knowledge gaps. By maintainingcost-effective access to the incremental help your organization needs,you can have the tools you want at the price you need.

Information: The dramatic swings in most commodity markets over thelast twelve-plus months are only the most visible reminder that all thetechnology and process in the world is no match for understanding wherea market is going. Rather than quarterly market reports that areout-dated before their ink is dry, Sourcing Professionals need to tapinto the many online resources available to track markets, get strategyadvice, find new suppliers, and generally stay on top of things. Thesecan range from standard commodity market trackers (e.g Chemdata) toonline professional communities (Linked-In) and broader networks fordiscovery (e.g Ariba Supplier Network). This information enablesdifferent strategic approaches to categories, stakeholders and supplybases.

Combining this on-demand access to both information and agile resourceswith their existing capabilities in both technology and process,best-in-class sourcing organizations can create the opportunity to driveadditional value on every project and maintain their lead over the competition.

Thanks, Kris!

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According to Wharton, You Should be Marketing Now!

Wharton recently published an article on managing in an upturn, quoting famed Wharton professors Morris Cohen, Lawrence Hrebiniak, Peter Cappelli, and Oliver Chatain. The article offered up some very sound advice on how to successfully manage your business through the upcoming upturn. Buried among the nuggets of insight, which, by the way, echo many of the sentiments that I’ve shared over the last year, was one by Olivier Chatain that couldn’t be more timely.

According to Chatain, areas of opportunity can be found in products or computing software that increase productivity and companies that sell these types of products and services should be ramping up production and marketing now. I wholeheartedly agree. Even Forrester has found that investment in procurement technology continues. After all, what other vertical offers software that, when properly applied, can lower transaction costs while reducing purchasing costs?

Vendors, this is the quarter where many of your potential customers will be fighting for budget to acquire new sourcing and procurement solutions to help them increase efficiency and lower costs in the year ahead. This means that now is the time you want your brand to be front and center, because most budget requests are made based on the “baked-in” cost of the preferred solution… yours!

So where should you put your marketing dollars? Well, as far as I’m concerned, you should spend some of them on one of the leading blogs that attract thousands of readers every day and tens of thousands of readers every month. There’s a big difference between push and pull when it comes to web information. While the first model might be accompanied by distribution lists of an impressive size, the reality is that over 90% of people don’t read the vast majority of information pushed at them (think about how much “junk” mail you open). But when someone chooses to visit a site, that’s a reader who is actually interested in what that site has to say — 10,000 unique visitors to a pull-blog are more valuable than 100,000 “subscribers” of a push e-mail list. Much more.

If you would like to sponsor Sourcing Innovation, which reaches over 10,000 unique readers who are now making around 50,000 visits to almost 200,000 pages every month, information can be found on the side bar to the right of this page.

Great Tips For Smarter Procurement From … CNN Money?

Yes, that’s right. A recent article in CNN Money about reducing your spending as a consumer, if you read between the lines and focus in on the principles, and not the tips, had some great advice for reducing your corporate spend. It might sound a little crazy, but their article on cut your spending by $500 a month had some tips that, if properly applied, could save your company millions of dollars. Really.

Let’s focus in on the first 10 tips.

  1. Slash Your Grocery Bill
    • Shop Once a Week

      Aggregate your purchases into fewer orders. This will not only give you volume discounts, but it will reduce maverick purchases … which is often the greatest single source of negotiated cost reduction leakage in an organization.

    • Give Up the Bottle

      Bottled water costs a lot more than you think if you add it up. If each person in your office consumers $15 a month worth, and you have a 1000 people, there’s $15,000 in instant savings.

    • Eat What’s Ripe

      Just like in-season produce is 20% to 50% less, in-season technology purchases for products being produced in bulk could save you a bundle. Remember that when replacing your cell-phones, laptops, and peripherals.

    • Differentiate Between Clean and Dirty

      Just like organic produce will always cost $1 to $2 more, “premium” suppliers will also charge more for products that might not be noticeably better. For example, can you honestly tell the difference between an organic and a non-organic onion or cabbage?

  2. Ditch your second or third car

    Maybe the boss won’t let you get rid of the company cars, but do they really need to be driving high-end BMWs on the corporate dime? A lot of car companies are producing luxury cars now for 30K to 40K. Get them a Hyundai Genesis, for example.

  3. Visit your Local Cobbler

    Are you replacing equipment too aggressively? Regular maintenance can often considerably extend the useful life of expensive equipment. There are companies that specialize in the delivery of software solutions that help you monitor and proactively schedule service calls to keep your mulit-million dollar production equipment working efficiently well beyond the amortization period.

  4. Twitter to Save

    While I don’t recommend the use of Twitter, there are many commodities and office suppliers that you can buy opportunistically and save a bundle. Just keep your eyes open.

  5. Time Your Buys Right

    Many industries go through cycles in supply and demand. If you buy during a trough, you can negotiate a considerably better deal than if you try to buy during peak demand.

  6. Stretch it Out

    Are you being over-serviced? For example, do you need full janitorial service every night? Think about it … do you vacuum your living room every night? Train your staff to empty their own recycling and garbage on the way out every night … because, if your facility is designed appropriately, they’re heading out the back service entrance to the parking lot and going by the maintenance room anyway. Analyze the “management consulting” spend and see how much you need. And you could save some big bucks if you can go to a 4-day work-week via either 10 hour days or telecommuting and turn the power off another day a week.

  7. Get to Work Cheaper

    In the corporate world, you want to get to the client cheaper. Enforce travel policies that require advance scheduling and bookings and compliance with policies.

  8. Step off the Gas

    Make sure your trucks don’t idle, that their tires are always adequately inflated, that they are serviced regularly, that your drivers are trained to drive easy, and that, where possible, they avoid left-hand turns. Chances are, you can cut your fuel consumption by over 30%. That’s going to save you millions if you do a lot of shipping.

  9. Buy Ink, Not Cartridges

    Overpriced, disposable packaging IS overpriced, disposable packaging. Minimize the non-recylable / non-reusable / non-refundable packaging and reduce purchase and shipping costs.

  10. Reconsider Brand Loyalty

    Printer paper is printer paper. Tomato paste is tomato paste. Iron nails are iron nails. Don’t pay for a name … pay for a quality product.

The secrets to smarter spending are more-or-less universal. When you understand what they are, you can usually translate a good consumer tip to a good corporate tip, and vice versa. There will be exceptions, but the reality is all cost avoidance is based on sound analysis and good judgement. Use both, and you’ll save. Always.

Six Keiths for Vinnie!

Vinnie Mirchandani’s Technology and My Hobby series now has enough enough entries to enumerate the uniform polyhedron (as long as edges are not allowed to coincide). That’s quite an achievement. As it has now achieved the highest Keith number status under 100, I suggest we raise six Keiths to Vinnie on Keith’s upcoming 214th birthday on October 5th. (Keith’s brewery has been in operation since 1820, opening a mere 34 years after the opening of the Molson brewery in 1786, which makes it not only one of Canada’s oldest breweries, but one of the world’s oldest breweries.)

Here is an updated index of the posts in alphabetical order by category for you hobbyists.

Category Author Company
Archaeology (Armchair)

  More Essays

Michael Lamoureux (of Sourcing Innovation)
Asian Fusion Cooking Sameer Patel (of Span Strategies)
Baseball (Little League) Mike O’Brien (of Appirio)
Basketball Coaching Dan Dal Degan (of Salesforce)
BBQ Floyd Teter (of Jet Propulsion Labs)
Beagles Peanuts
Blood Donation Tom Foydel (of SightLines)
Brewmastering (Home) Dennis Howlett (of ZDNet)
Bridge David Dobrin (of B2B Analysts)
Cars (Tinkering) Brian Sommer (of TechVentive)
Cars (Restoration) Oliver Marks (of Oliver Marks & Associates)
Cartoons (Tech Toons) Alvaro “Blag” Tejada Galindo (of SAP)
Cats Rusty Weston (of Third Set Media)
Chess Rita Mirchandani
Community Service (Long Distance) Will Scott (of Waer Systems)
Cricket Thomas Otter (of Gartner)
Cruises Edgar Moore (of San Jacinto College)
Cycling Paul Wiest (of Siemens Enterprise Communications)
Disney World Jim Holincheck (of Gartner)
Fishing Mike Prosceno (of SAP)
Friends Naomi Bloom (of Bloom & Wallace)
Flying Ameed Taylor (of Applation)
Gardening Erik Keller (of Wapiti LLC)
Gastronomy William Mougayar (of Eqentia)
Golf Jim Rafferty (of Market Shapers)
Grandparenting Frank Scavo (of Computer Economics)
Green Living Timothy Chou (of Cloudbook.Net)
Harmonica Leonardo Kenji Shikida (of Vetta Labs LTDA)
Home Design Josh Snowhorn (of Terremark)
Home Improvement (Global) Helmuth Guembel (of Strategy Partners)
Home Movies Tom Wailgum (of CIO Magazine)
Horses (Hi-Tech) Dave Morrison (of Shop.com)
Horses (Low-Tech) Mark Galloway (of oppSource)
Jazz (Big Band) Joe Thornton (of Lawson Software)
Jazz Radio DJ Jim Berkowitz (of CRM Mastery)
Martial Arts Harald Reiter (of SSIP)
Model Planes Anil Wats (of DP World)
Music (as a Second Career) Richard Hunter (of Gartner)
Musical Discoveries Mike Laven (of Traiana)
Nutrigenomics (Functional Medicine) Jeff Ventura (of MiPro Consulting)
Opera Guenther Tolkmit (of Lawson Software)
Organ Playing Gerlinde Gniewosz (of Zuztertu.com)
Parenting David Axson (of Sonax Group)
Photography Michael Krigsman (of Asuret)
Rafting Richard Hirsch (of Siemens SIS)
Reading Francine McKenna (an Author)
Restoring Antiquarian Books Jason Busch (of Spend Matters)
Rifles (Target) Tom Ryan (of Gartner)
Rock (Guitar) Devan Sabaratnam (of Business on Software fame)
RVs Tom Chimera (of Overpayment Recovery Services)
Running Eric Dirst (of DeVry)
Sailing Curtis Beebe (of PwC)
Scrapbooking Debbie Brown (of ADP)
Side-Tripping Kimberly McDonald Baker (of Project Partners)
Photography Michael Krigsman (of Asuret)
Sailboat Racing Bill Kutik (of Human Resource Executive)
Singing (Soprano) Gretchen Lindquist (of SAP Security)
Skiing Sig Rinde (of Thigamy fame)
Snorkeling Louis Columbus (of Cincom)
Soccer Coaching Christian Schuh (of Siemens Enterprise Communications)
Squash Nick Dembla (of Capsilon)
Super Momming Joy Wald (of ADT)
Surfing Karen Watts (of Corefino)
Technology Impact Bob Warfield (of SmoothSpan)
Technology Luddism Josh Greenbaum (of Enterprise Application Consulting)
Tennis Karen Beaman (of Jeitosa)
Theatre Marilyn Pratt (of SAP Labs)
Travel (International) Harish Malani
Vinyl DJs Ray Wang (of Forrester)
Wine John Dean (of ex-Steelcase fame)
Woodworking Jeff Nolan (of Venture Chronicles (.com))
Working Out Larry Dignan (of ZDNet)
Writing Charlotte Otter (of Charlotte’s Web)
Writing (Adventure) Rein Krevald (an Author)
Youth Science Mentoring Charlie Bess (of EDS)

Duh! Supply Chain Headlines of the Week

Earlier this week I stumbled upon three headlines in particular that conveyed messages that were completely obvious to me and, hopefully, completely obvious to anyone in the supply management space. They were so obvious that the only way you wouldn’t already be aware of these no-brainers is if you didn’t have a brain! Since I literally found all three in a short time-span of about five minutes, I felt the need to share the cluster to find out if anyone else has had one of these anti-climactic realizations that sometimes the art of short headlines leaves much to be desired.

These are the headlines (which were attached to articles which were better than the headlines, by the way) that made me go Duh!

  • Bad Metrics Can Doom Your CRM Project
    Bad Metrics can doom ANY project — sourcing, procurement, ERP — not just CRM!

    It does have a good point on how weekly indicators that sound meaningful usually aren’t — over measuring can be even worse than under-measuring.

  • Supply chain innovation is important

    That’s why this blog is here!
    You have to get leaner and meaner and there are limits to how much you can reduce cost through negotiation, spend analysis and decision optimization if you can’t find fundamentally new ways to take cost out of the supply chain.

  • Investment in Procurement Technology Continues
    Given that properly applied procurement technology always increases efficiency, decreases (transactional) cost, and makes it easier to stop maverick spending in it’s tracks (which can often eat up 30% of savings, as Bernard Gunther pointed out earlier this week in his post), investment in this technology is going to continue to increase until the market is saturated — especially now that there are a number of low-cost options on the market.

Anyone want to share their favourite Duh! headlines of the week? Maybe we can start our own weekly mini-FARK dedicated to sourcing and procurement! It might even coerce the satirical sourcerer out of his slumber! (It’s been a long time since our last weekly Supply Chain Humor post!)