ComputerWorld recently ran a great article on tech relationships gone wrong entitle lies my vendor told me which is a must read for anyone buying technology because, you guessed it, some vendors will lie (lie, lie) to get that sale.

We can scale to that level of service.

Just ask the retailer who grew four hundred percent in 4 years only to lose 48 hours of uptime during the critical Christmas season.

Yes we have expertise with this third party system that our product can be configured to run on.

Just ask the publishing company which fell for the vendor’s claims hook, line, and sinker when it said that it had expertise to install and configure remote Citrix systems which its product could be configured to work on (but which it had never done itself).

Yes you need a firewall.

Even though you have no critical data and no data worth stealing.

Of course your IT department can support this!

Why else would we say that you don’t need their involvment? (Could it be because they know for a fact your IT department can’t support the application and that, if you ask, the deal is squashed.)

Yes our cloud platform is mature!

Even though we just bought it from a third party, who threw it together with glue and copper wire, and neither party has any idea how to properly build, maintain, and provide a cloud platform.