Monthly Archives: May 2015

All Boards should Follow Kenya’s Lead!

Now that’s a title the doctor never thought he’d write! But a recent news story over on Capital FM Kenya that stated that President Uhuru Kenyatta issued a stern warning to his Cabinet to Adopt e-Procurement in 7 Days or Face the Axe got his attention.

If even the President of Kenya, a country in Africa that is not likely to be associated with progressive e-Procurement practices like leading countries in Europe, knows that it is necessary to introduce transparency, accountability and eliminate abuse of … existing procurement and financial management process than how come your average board of a 100M+ company in North America hasn’t figured it out yet? Less than half of companies of these size have modern systems or processes, even though decent systems have been around for almost 15 years!

Especially when SOX has been in force for almost 13 years and:

  • mandates a set of internal procedures designed to ensure accurate financial disclosure,
  • mandates the external auditor to report on the adequacy of the company’s internal control on financial reporting, and
  • mandates that the company adequately report on risk

A modern e-Procurement system, which can track all expenditures, not only makes all expenditures through the system visible but also makes it easy to report on such expenditures. If the company mandates all such expenditures through the system, then the company can report on all of those transactions and make accurate financial disclosures.

If the company forces all requisitions, purchase orders, and purchases through the system, then it has adequate spending controls and reporting.

Plus, since a company can quickly see what they are buying and who they are buying from, it makes it easier to identify risks – simply evaluate each supplier and cross-reference each product against a list of products where demand may exceed supply or where necessary raw materials could become scarce as a result of a potential disruption (such as a natural disaster, trade embargo, etc.). It doesn’t address all risks, and, in particular, sell-side risks, but it’s much better than not knowing what you are buying or who you are buying it from.

So follow Kenya’s need and mandate that your organization enter the modern Supply Management world.

We Don’t Need Licenses, We Need Knowledge!

There comes a time in every profession where someone goes beyond screaming the need for certification and starts screaming the need for licenses and self regulation, like Engineers, Lawyers, and Doctor’s have. It doesn’t always happen (and CIPS, no, not CIPS, CIPS failed when it tried to get ISP, no, not your ISP, the ISP certification a regulatory standard in Canada), but some people (either because they like the attention or, more commonly, want the dollars that will come their way as they already offer the certification that they want to see as the foundation for licensing) try anyway.

And while the dialogue is sometimes useful, because it usually results from a lack of appropriately skilled individuals to fill industry need, sometimes it isn’t. Where Procurement is concerned, it isn’t. The problem isn’t lack of regulation, it’s lack of knowledge. As implied by SI’s recent repost on Why Your Organization Can’t Find Top Supply Management Talent, it’s because there just aren’t enough talented individuals out there. And the reason, they just don’t know everything they need to know.

Why?

First of all, most people still see Global Supply Management as backroom Procurement, a function that is so unsexy that the only place in the organization that is worse is the mailroom. As a result, they don’t study Procurement or anything seen as related to it in College.

Secondly, even if they decide to retrain, they are looking at what they can train for quickly, easily through a plethora of courses, and be pretty much guaranteed of getting a placement. Most private colleges focussed on getting people to work quickly with 4 to 8 month programs focus on traditional accounting, IT support, medical transcription, physician / dentist office manager, etc. Procurement isn’t even on their radar. As a result, the (re)training (& certification) offerings are, with only a couple of exceptions, limited to the professional associations, which the average non-Procurement individual isn’t going to know about.

But third, and most critically, you don’t train your people! (And neither do your peers!) Year after year after year your organization will rank lack of talent as one of the three most critical Procurement issues, but year after year you will slash the training budget. If you want talented people, you need to start with knowledgeable people. And if you want the people to have the knowledge they need, you need to give it to them, because they’re not going to get it anywhere else.

And once they have the knowledge they need, they’ll have a much better chance at reaching the level of success you expect. So forget about licensing when the average individual doesn’t even have the knowledge to pass the most basic of certifications, and just give them the knowledge they need. And do it for free if you really want to effect a wide-spread change.

Why Can’t I Find Top Supply Management Talent? (Repost)

This post originally ran four years ago today. But it’s relevance has not waned.

The simple answer: you’re looking for a resource that is so rare it may not even exist! And I’m not the only one who thinks so. After talking with a number of thought leaders over the years it’s become clear that this is the most common reason Supply Management organizations can’t find talent. (Note that this is only the case with respect to “find”. The reasons a Supply Management organization can’t hire talent or keep talent are different.)

As Supply Management has become more and more challenging, the average reaction of a supply management organization has been to continually augment the job description of a supply manager to the point where the individual is expected to not only be a jack of all trades but master of all. This has resulted in a search for senior buyers with an eclectic collection of skills and experience so rare that you can probably count the number of global supply professionals around the globe that make the grade. For example, whereas the average job description for a senior buyer ten to fifteen years ago might have looked like:

  • good communication skills
  • college degree
  • negotiation experience
  • buying experience in chemicals, pharmaceuticals, and energy
  • some supervisory experience

Today’s average job description for a senior buyer looks like:

  • great communication skills
  • excellent writing skills
  • master’s degree with 10 years experience, PhD preferred
  • expert in negotiations with a global supply base
  • buying experience in manufactured goods, services, IT & Telecommunications, legal, marketing, and temporary labour
  • supervisory experience of global business teams and outsourced services
  • buying experience in Europe and Asia
  • speaks English, Hindi, and Mandarin fluently
  • experienced in contract drafting
  • expertise in import/export requirements of the US, the EU,
    India, and China
  • in-depth knowledge of REACH, WEEE, RoHS, and similar regulations
  • expert in should cost models, TCO models, and global logistics models
  • experienced user of e-Sourcing and e-Procurement applications and expert in e-Negotiations and award optimization
  • expert in spend analysis
  • great project management skills
  • risk management skills
  • working capital management skills
  • financial reporting experience
  • innovative and capable of leading cross-functional innovation teams
  • NPD experience
  • implemented multiple successful SRM initiatives
  • experience with CSR and sustainability initiatives
  • expert at market intelligence
  • high CQ
  • great leadership skills
  • adept at navigating regulatory issues
  • speaks techie
  • etc.

See the problem?

If you don’t, think about it for a while.

Or, better yet, to get a clearer picture, check out The Chief Procurement Officer Job Description: An Overview co-authored by yours truly and the maverick over on the new Spend Matters CPO site as well as the follow-on posts:

Fifty-Five Years Ago Today

Theodore H. Maiman operates the first functioning optical (ruby) laser at Hughes Research Laboratories, Malibu, California, and making possible all of the technologies we use on a daily basis including, but not limited to, optical drives, laser printers, barcode scanners, and, most importantly, finer-optics. There would be no modern information technology without the laser, and we’d still be on electronic bulletin boards if we had to still dial up to the internet over copper.

What do you think LOLCats?

Best Invention. Evah!!!

Geopolitical Damnation 28: Customs Acts

Customs is the agency, authority, or regulatory body in a country that is responsible for collecting tariffs on, and controlling the flow of goods in, and out, of the country. While there is nothing wrong with, or damning about, controlling the flow of goods, as it ensures that products entering and leaving are safe, or collecting tariffs, as that is how many countries acquire the taxation revenue they need, the flow has to be understandable. [Moreover, import tariffs are one of the earliest forms of tax in many countries. For example, in the beginning, there were three types of taxes in the US, poll taxes (which is a type of head tax or per-person tax that pre-dated modern income tax), property taxes, and import taxes.]

Nor is there anything wrong with, or damning about, creating regulations and acts that clearly define the purpose of a customs agency, the authority it has, the documentation it requires, the taxes that can be levied, and the penalties it can apply for non-compliance. The damnation comes into play when the number of sheets of paper required to capture the rules, regulations, and constant updates to the regulations exceed the quantity of goods flowing into, and out of, a country.

For example, Brazil once updated its HTS code, that defines the import tax rates on different types of goods, 80 times in a single year. But its not just the plethora of confusing HTS codes, associated rulings, and updates that an organization needs to keep track of (which, globally, can require 2 Million data warehouse updates a year), it’s the dozens of regulations that each country subjects importers and exporters to.

For example, in the US, an organization involved in global trade has to be intimately familiar with, at a minimum, the following acts:

  • Trade Act
    that allows the President to negotiate trade agreements on behalf of the US for presentation to Congress.
  • Customs Modernization Act
    that amended the Tariff Act of 1930 and introduced “informed compliance” and “shared responsibility” that requires traders to provide CBP with accurate and timely classification, necessary data for appraisal, and to ensure adequate security of goods
  • North American Free Trade Agreement
    which is a free trade agreement between Canada, the United States, and Mexico
  • 10+2
    which is short for the Importer Security Filing introduced in 2009 that requires importers to notify CBP of impending cargo imports 24 hours in advance
  • C-TPAT
    which is short for the Customs-Trade Partnership Against Terrorism, a voluntary supply chain security program focused on improving the security of private companies’ supply chains with respect to terrorism

And may also need to be familiar with dozens of other acts, including:

  • Generalized System of Preferences
    which is a preferential tariff system which provides for a formal system of exemption from the most favoured nation principle and the more general rules of the WTO
  • U.S.-Caribbean Basin Trade Partnership Act
    which forms a trade agreement with the 23 independent countries of the Caribbean basin
  • International Traffic in Arms Regulations
    which controls the export and import of defence-related articles and services on the United States Munitions List (USML)
  • Lacey Act
    which prohibits trade in wildlife, fish, and plants that have been illegally taken, possessed, transported or sold.
  • Reciprocal Tariff Act
    which replaced the Smoot-Hawley Tariff Act which raised tariffs on over 20,000 imported goods to record levels in 1930 and which paved the foundation for modern HTS schedules

And this is just to manage import and export in the US. Some countries have lists of acts that are just as extensive. Now imagine your company does business in 100 countries. It’s damnation to the power of 100!