Category Archives: Technology

Cambrian House: Crowdsourced Software

Not long after my Crowdsourcing post in the Purchasing Innovation series went up over at e-Sourcing Forum, JR posted a comment letting me know that a company up here (North of the Border) was already doing it commercially, in one of Canada’s IT hotspots (although you might not know it if you visited during stampede week). Cambrian House, located in downtown Calgary, has been up and running since February and has already turned out some revenue generating products. To date, they have launched CVR for Parents, AdWord Alerts, Pod Blast Video, Prezzle , Renoworks Homeowner Edition, Desktop Playground , and Cambrian Code.

It’s true that a couple of their projects have already been suspended due to lack of interest, but its also true that some are going stronger than ever. One of the advantages of the crowdsourcing model applied to software is the ability to greatly accelerate initial development lifecycles and get working betas to market really quickly. Instead of waiting months or, more often, years to find out if a new product idea is going to fly, you can now have the answer in months, or sometimes even weeks!

Furthermore, they’ve also proven that when crowds of like minded people get together, they can have an impact on communities, locally and globally. They’ve already made charitable donations as an organization, including one to the local Mustard Seed (a non-profit, Christian humanitarian organization that responds compassionately to the needs of the inner-city’s less fortunate) and fed Google worldwide.

So how does Cambrian house work? It’s simple. An idea is submitted, be it from an employee, an advisor, or a random individual who stumbles across the site, the best ideas (as judged by the team) are thrown out to the crowds (through the world wide web) to test and comment on, those that get traction are then built by development crowds constituted of those individuals interested in seeing the product brought to market, Cambrian House handles the sales and marketing, and those who worked on the product (including the idea generator) get royalties. And for those who like graphics, Cambrian House has a nice assembly line graphic (Flash 8 required) for you.

Right now, most of the projects are pretty small – but there’s nothing stopping crowdsourcing from working at the enterprise level. After all, viewed the right way, it’s just a logical extension of open source development, the difference being that the contributors get paid (allowing them to develop the software they want to work on full time, instead of in what hours they have left after fulfilling the requirements of their full time job, since we all need to pay the bills) and there is a support organization to help them market and sell the product, allowing them to do what they do best – develop great products!

In my crowdsourcing post, I predicted that “the view of sourcing will slowly shift from that of a reactive business unit that aggregates needs and demands into a proactive business unit that is looked upon as an enabler, problem solver, and even forecaster of future trends and consulted by the other units of the business“. In software terms, where many professionals now work as contractors and independent consultants, I believe that the innovative organizations will shift from outsourcing projects to big traditional consulting firms that throw whatever warm bodies happen to be on the bench at the time at the project, with varying degrees of success, to using crowdsourcing firms that specialize in large-scale and distributed project management and bringing together the right resources for the task under the crowdsourcing model.

Coupa Cabana Cafe: Open For Business

And to celebrate, they’re having the sale of the century! They’re practically giving it away. You can try it for free! You heard me! For Free! Now that’s a price that can’t be beat!

The reality is that Closed systems are dead. From software to supply chains, open is the new standard. And Coupa is making it reality, with the first open source eProcurement system designed to revolutionize your procurement process.

As printed in this month’s issue of Wired, it’s an All-Access Economy. Openness is a fundamental business principle. It’s what the internet is built on. Progressive software companies are taking the software-as-a-service model to the next level by exposing the API’s. You can tap into Amazon.com and eBay servers to create your own storefronts, Google to create your own maps, and Flickr to create your own montages.

And now, in addition to rolling your own Content Management System (CMS) with OpenCMS and Customer Relationship Management System (CRM) with Sugar CRM, you can roll your own eProcurement System with Coupa with its built in catalog management, adaptive “tag-cloud” indexing, and zero-click shopping cart. (Beat that Amazon!)

For those of your following along, I offered a glimpse of what was to come in my Procurement Independence at the Coupa Cabana Cafe post earlier this month. In this post, I’m going to dig a little deeper, but try to keep it short since you can now check it out for yourself at www.coupa.com.

The new site is pretty slick – and the one minute introduction video is all it should take to catch your interest. The video highlights ten key features of Coupa. I discussed half of these last week, but I’m going to list them all because most of them are innovative.

  • RSS Feed for the latest news from the procurement department.
    Every news site and blog should have a RSS feed!
  • Toolbar that ensures all actions are a click away.
  • Ask an Expert … where answers become part of a dynamically evolving FAQ.
  • Dynamic Adaptive Tagging.
    After all, no static classification scheme is ever complete.  This allows the classification scheme to evolve into what you need, not what someone else thinks you need.
  • Catalog items are accompanied by average employee ratings.
    This is awesome. When I go to Amazon or eBay, I do not care what John or Jane Doe think, I want to know what like minded people think … and in business, I want to know if it works for my like-minded co-workers.
  • Enterprise Policies are included in search and always available.
  • Drag and Drop Buying.
    This is the most intuitive shopping cart I’ve ever seen – as it captures the real-life usage of a cart.
  • Automatic population of ship to address and account information.
  • Graphical Approval Chain so a buyer always knows what the process is.
  • Attachment and Supplemental Document Support.

In addition, the web site points out the following capabilities:

  • Self Service Requisitioning
  • Goods and Services Support
  • Local Catalog Management
  • CSV Data Upload
  • Powerful Global Search Capability
  • Punch-out Support
  • Email Notifications and an on-line inbox
  • Requisition History
  • A How-To-Buy Policy Framework for integrated user education and always up-to-date document access
  • Contract Creation and Maintenance
  • Flexible PDF Purchase Order Generation
  • ERP integration APIs

And if you are willing to shell out a reasonable amount for the enterprise system, you also get:

  • role based access control
  • power user direct requisition entry forms
  • business groups
  • quickforms for special requests
  • REST ERP synchronization methods
  • no click requisition email templates … Beat that Amazon!

Essentially, employees use the interactive web interface to select items and submit for required approvals – the system determines the best price, the preferred supplier and the right contract, and then sends the purchase order electronically to the supplier. The company gets a standardized solution, which saves money and improves compliance, and employees get a system that they can actually use to get their work done.

In addition, Coupa provides support and implementation services. Open source users can buy per incident support packs and enterprise users get a full-featured support package that includes:

  • issue determination and bug fixes
  • updates, maintenance bundles, and patch support
  • issue diagnosis and resolution
  • performance tuning advice
  • exclusive support forums

In addition, Coupa offers implementation services, primarily through integrators and value-add resellers, that include eProcurement Deployment Best Practices, customization guidance, and integration assistance.

But let’s get down to business. This is an open source solution, being released to the community, which will, hopefully, improve upon it and return the improvements to Coupa and their customer base through the LGPL license. Coupa is starting off on the right foot by having a Wiki and a Forum, partitioned into general topics, open source, enterprise, and developers all ready to go from the beginning.

The wiki, which tracks updates, documentation, the coupa roadmap, and technology choices, allows you to report issues via tickets, which can then be searched using Coupa’s powerful search technology, or reported on using any one of the following reports:

  • Active Tickets
  • Active Tickets by Version
  • All Tickets by Milestone
  • Assigned, Active Tickets by Owner
  • Assigned, Active Tickets by Owner (Full Description)
  • All Tickets By Milestone (Including closed)
  • My Tickets
  • Active Tickets, Mine first

Coupa is built using Ruby on Rails and designed to work with just about any standard relational database (MySQL, SQLLite, Oracle, SQL Server, PostGreSQL, and DB2), web server(LightTPD, Apache, Mongrel, and IIS), and web browser (IE, FireFox, and Safari so far … I’m hoping Opera, which was the first to introduce many of FireFox’s key features, although it is not open source, is next) and runs on Mac OS X, Windows, and Linux operating systems.

Dave Stephens explained why Coupa Technology uses Ruby on Rails in a recent post on Procurement Central [WayBackMachine]. And for the most part, I agree with the choice. An open-source project needs to be built on efficient open-standard technology that is easy to use, penetrating the market, and appropriate to the task at hand. For the most part, Ruby on Rails fits those criteria.

However, I should note that I do not agree with Dave’s assessment of Java. Although Java is not a suitable choice for UI development (let’s face it, Swing is a real pain in the backside, JSP is a mess, and JSF is not intuitive to even a relatively experienced Java developer), I would still strongly consider Java for the application backend of an enterprise application. Java’s extensive libraries make the development of complex business logic, data structures, and persistence layers relatively easy. Java’s JIT compilation makes Java code as efficient as C++. Furthermore, XML, which is supported in Java by DOM, SAX, and JAXP, is development language independent and supports your language of choice for front end development. (And even though Dave is right in that many IDEs are bloated and overkill for many tasks, some, such as IntelliJ, actually make developing in Java a simple pleasure.)

All in all, Coupa has set the bar high for eProcurement applications.

Supply Chain Direction: Collaboration is Key

Back in April, EyeForTransport, the organizers of the Supply Chain Directions Summit 2006: Strategies & Tactics to Optimize Inventory and Supply Chain Visibility, released a report entitled “Supply Chain Directions 2006: How Fortune 500 shippers overcome their supply chain challenges”.

This report analyzed the results of a survey of almost 400 logistics professionals who were primarily executives from Fortune 500 manufacturers and retailers in charge of their companies’ logistics and supply chains and sought to identify the biggest supply chain issues and the methods that these companies were planning to employ to overcome those issues. The largest supply chain issue identified as relevant, by a whopping 62% of respondents, was a lack of collaboration. Furthermore, a whopping 59% of respondents identified enhanced collaboration schemes as the most likely method for decreasing their supply chain woes, 10% more then the runner-up option of optimizing warehouse management.

So how can you improve collaboration? One approach is to deploy new technology. In particular, Transportation Management Systems (TM) and Supply Chain Management Software (SCM) with built in collaboration capabilities can go a long way towards meeting these goals. In fact, these were the two leading systems identified by respondents as the most likely technologies to enhance their supply chain performance (at 56% and 44%, respectively).

Regardless of what direction, or directions, you choose, I’d recommend you check out the speaker list for EyeForTransport’s Supply Chain Directions Summit 2006 (November 28-29, 2006 in San Francisco, CA, USA) which reads like a who’s who list in the logistics and SCM trenches with speakers like Scott D. Burnette, the Director of National Transportation for Coca Cola North America, Ashley Hall, the 3PL Sourcing Manager for Intel, David Pieper, Supply Chain Strategy Principle, and Mike Passon, Director, Global Logistics, Program Management at Hewlett Packard, Arun Kumar, Director, Americas Logistics and Worldwide Compliance at Dell, Walter Gimenez, the Logistics Director at Nike, and 28 other confirmed speakers.

It appears to me that despite only being in its second year, the Supply Chain Directions Summit could be on its way to becoming recognized as one of the premier annual SCM events around the globe. The only advice I would give EyeForTransport is to consider doing what SAP did for SAPPHIRE, and fly in some leading bloggers to cover the event. This will help boost the event’s profile and visibility this year, as bloggers notify their ever growing reader lists in advance on their plan to be there, and next year, as those who do not attend read about what they missed. After all, I’m sure Jason Busch’s coverage of Ariba Live on Spend Matters probably provided more visibility for Ariba with almost 2,000 dedicated readers every day than a fistful of traditional publications. It’s a thought.

EPEAT: Electronic Product Environmental Assessment Tool

EPEAT, short for Electronic Product Environmental Assessment Tool, designed to identify high-performance, environmentally friendly computer equipment through an online, searchable database, goes live today.

As per a recent press release, “The database lists products that meet the tough new green computer standard for desktop computers, laptops, and monitors. EPEAT is as easy-to-use evaluation tool that allows the comparison and selection of electronic products based on environmental attributes, in addition to cost and performance considerations. EPEAT-registered products meet minimum performance standards in areas such as energy efficiency, toxicity reduction and material selection.

In addition, “EPEAT is already referenced in $32.25 billion worth of computer contracts, including contracts issued by the Department of Defense, Department of Homeland Security, NASA, the Commonwealth of Massachusetts, and the City of San Jose, California.

As you are well aware, I am a big fan of going and staying green, so I applaud the construction of a publicly available resource such as this.

More information is available on the website, and, according to the press release I received, if you still have questions, you can contact Kiren Gopal.

And the (technology) brain-drain is finally official …

Today Emptoris (acquired by IBM, sunset in 2017) finally announces what we’ve all known for a long time (see David’s post on e-Sourcing Forum back in February), that it has acquired MindFlow Technologies, a leader in inbound supply chain planning and sourcing optimization.  I’m going to refrain from commenting at this time*, but say that I’m pleased that a North American company acquired MindFlow, because in today’s economy, brain-drain is a global phenomenon and I personally think that the last thing you want is your country’s best and brightest packing up and moving halfway around the globe after a merger or acquisition!

The press release should be up on their site by the time you read this, so you can check it out at your leisure.  They are also announcing a new service offering, Overdrive, to help companies drive adoption and accelerate the business impact of Emptoris solutions.  The offering includes assessment tools, adoption workshops, analytical reporting, and access to a knowledge sharing user community with benchmarking metrics.  I’m sure my fellow blogger Jason Busch over at SpendMatters will have a few gems to offer on this last topic, as it’s part of his vision for next generation on-demand spend management solutions#, so I’d keep a close eye on his blog to see what he has to say.

Personally, I think Overdrive is a step in the right direction for Emptoris.  They’ve done a great job acquiring companies with leading solutions in various areas of sourcing, and recently produced an integrated solution through SAP NetWeaver, but technology is only part of the solution.  Knowing how to apply it for maximum benefit is the other half.  I’m interested to see what happens next.

* However I did comment on Jason Busch’s take, Old News Keeps Flowing#, which I recommend you check out.  (CombineNet, acquired by Jaggaer in 2013, has even chimed in!)

# Link no longer available.  All posts pre-2012 disappeared with the site revamp in June 2023.