While You Were on Summer Vacation, Vendor Posts, Part II
While you were on summer vacation, SI was powering away with daily posts and continuing to cover some of the leading vendors in the space, presenting a number of deep dives on their technology platforms. Here is a short recap of some of the coverage you might have missed!
Trade Extensions
In our post on Trade Extensions (TE), where we noted that there is still no rest for the wickedly powerful, we told you that their coders never sleep (or at least not very often) and that, since SI’s last coverage in 2011, they have added more powerful fact sheets, enhanced browser-based reporting and visualization, and a formula analyzer – that pacts a much bigger punch than you’d expect. It’s often the case that a user has no clue why one model solves in a second and an almost identically sized similar model is still being processed an hour later. This is because the more complex the models get, the harder it is to pin down why they aren’t quite doing what they are supposed to be doing. The TE formula analyzer allows a user to analyze a formula and see how it is defined, how long it is taking to calculate with respect to the other formulas in the model, and what is affected by the formulas or changes to the formula. In addition, if they exist, it can suggest formula modifications that would allow the model to solve faster. However, just knowing where the problem lies is a great help if a model is solving slow.
Coupa
In our post about how it’s 24/7 for Robbie and the Coupa Factory, Part III, we noted that Coupa had completed Release 9, were on their way to finishing Release 10 (now available) by the end of the quarter, and had just released a new e-Sourcing module, which made them one of the first providers to offer an integrated end-to-end e-Sourcing and e-Procurement solution. Their new sourcing offering, which is e-Sourcing 1.0 with RFPs, RFQs, RFIs, basic reverse auctions, and basic project management and not much more than you’d find in any basic e-Sourcing suite, is still enough for an average mid-market company and impressive in that it’s as easy to use as the rest of the platform. It’s a quick way for a company using Coupa that does not have a sourcing solution to transition from Procurement to Sourcing. Plus, when you add the new expense management capabilities and catalog functionality, it’s a very quick way for a mid-market organization behind the sourcing and procurement curve to get closer to where they need to be quickly.
Kinaxis
In our posts about Kinaxis and their new paradigm for real-time end-to-end supply chain management (Part I, Part II, and Part III), we described how this extremely unique Supply Management vendor offers a single platform to take your Supply Management Operations to the next level once you have implemented e-Procurement and put your spend under management, optimized your strategic sourcing, mastered e-Transportation and Trade Management, achieved e-Visibility to manage your risk, and optimized your network design. This platform, which is successfully used by product, risk, and change managers in Supply Management to manage demand, do S&OP, undertake supply & capacity planning, do production benchmarking and scheduling, manage inventory, handle new product introduction (NPI), perform order analysis and planning, manage supply, improve profitability, and collaborate with suppliers, among other things, is designed to allow supply management professionals to get answers to strategic planning questions like the following in real time:
- what is the impact of a supplier shutdown due to a fire in the plant?
- how can I launch a new product a quarter early?
- what if a user mistakenly changes an inventory parameter?
- what would happen to our ability to fulfill demand to our other customers if we accelerate fulfilment of an emergency order for a preferred customer?
- how can we effectively reengineer our planning processes
The Kinaxis solution supports very complex, but easily generated, what-if scenarios that will allow a user to ask these questions and get an answer in a few hours, as compared to the days, or weeks, it would have taken them in the past.
Come back Monday and we’ll tell you about three more recently covered companies you might have missed!
While You Were on Summer Vacation, Vendor Posts, Part I
While you were on summer vacation, SI was powering away with daily posts and continuing to cover some of the leading vendors in the space, presenting a number of deep dives on their respective technology platforms. Here is a short recap of some of the coverage you might have missed!
Ecovadis-Powered E-TASC
In our post on Ecovadis-Powered E-TASC, we reported that Ecovadis is now powering the new, and greatly improved, version of the Electronic Tool for Accountable Supply Chains. Launched by the Global e-Sustainability Initiative (GESI), the new platform had over 20 ITC companies and over 1000 ICT suppliers registered, subscribed, and deployed within a month and, according to the E-TASC site, now has over 1,400 facilities in the system. By (re)launching on Ecovadis, a buyer has immediate access to deep sustainability, business practice, labour practice, human rights, and environmental assessments in one comprehensive, audited, third party verified report. (More information on Ecovadis can be found in this classic SI post on how they are Ecovating the Globe.)
Nipendo
In our posts on Nipendo, which is Bringing O2P and P2P to the Mainstream and Streamlined Invoice Management for Even the Largest Organization, we noted how Nipendo, a provider of order-to-payment automation software, recently released a new version of its order-to-payment (O2P) platform that includes automated rules-based end-to-end invoice reconciliation — which also supports automatic data normalization, completion, and matching — that allows even the largest Global 3000 to not only reach the point where 98%+ of invoices are processed electronically, but where 90%+ are processed without human intervention. Their largest customer reached this point within two years, and their average customer sees over 80% of invoices being processed electronically within one year due to Nipendo’s multi-faceted supplier onboarding process. Realizing that the necessary data is going to come from a variety of systems, Nipendo integrates with all the major ERP vendors, a large number of third party supply management platforms, and provides suppliers with a number of options to submit invoices, including a web-portal and a print-to-cloud solution that allows a supplier to install a plug-in that will allow them to print their invoice from their billing system directly into the Nipendo platform.
Fieldglass
In our post about Fieldglass, and how they are adapting to every contingency (Part I, Part II, and Part III), we noted how Fieldglass has been hard at work evolving their platform since SI last covered them in 2010 and, in addition to improving its rate guidance and extending its rate structure capability, has streamlined its job posting capability, implemented e-mail approvals, developed an “Ask- An-Expert” recommendation engine, built a powerful timesheet manager, and added extensive Statement of Work Support. The rate structure capability is one of the hidden gems of the platform. With deployments in over 80 countries, Fieldglass has a deep insight into the many varied, complex, and strange rate structures around the world that can include per diems, special bonuses, hazard and isolation pay, vacation pay, etc., with each component separately (not) taxable by multiple state (and federal) agencies – and has built a platform with enough flexibility and configurability to handle it all. Another hidden gem is e-mail approvals. While very simple in theory, and relatively simple in implementation, this simple functionality reduced the cycle time to fill a position by 66% in the customers that implemented it! And the timesheet and Statement of Work modules are just cool.
Come back tomorrow and we’ll tell you about three more recently covered companies you might have missed!
How Do You Identify Tomorrow’s Supply Chain Paupers? (Repost)
SI posted this last September. It’s posting it again because, after speaking to a number of e-Procurement and e-Invoice providers over the summer, it seems the situation hasn’t changed much in the past year and the point of the post needs to be reiterated. Plus, as you’re just getting back to work from a summer vacation, a slightly familiar post is a nice way to ease back into a routine.
They still use paper today.
Although I don’t understand how any supply chain focussed business, and a logistics carrier in particular, could still be paper-based. It blows my mind that the WT 100, in their recent article on “Rounding the Optimization Curve”, reports that there are still a significant number of carriers that keep their records on paper. How can you survive in today’s cost-competitive, just-in-time, value-conscious supply management landscape and work on paper?
And while we’re at it, let’s talk about how you can identify the dead men walking of the day after. They use Excel. We’ve known for years that errors in spreadsheets are pandemic. Needless to say that it boggles my mind that Microsoft Excel continues to be the application of choice for supply chain and logistics management around the world. Fidelity lost 2.6 Billion as a result of a spreadsheet error, Fannie Mae made a 1.13 Billion honest mistake, and RedEnvelope lost more than a quarter of their value in a single day after they warned of a fourth-quarter loss due to a budgeting error that resulted in an overestimate of gross margins. How long is it going to be before someone accidentally uses a plus sign instead of a minus sign in a profit formula and forgets to uncap an inventory calculation and instead of ordering 100,000 units of a profitable product, instead orders 1,000,000 units of a product that actually results in significant losses at the target sale price, for which the market demand is weak, ties up all of the organization’s working capital, and essentially bankrupts the company? My guess, with the steadily increasing complexity of S&OP, JIT inventory management models, and supply chains, not much longer. But, maybe after a few companies are brought to their knees from spreadsheet errors, we’ll see the day when Excel is sh!tcanned along with the dinosaurs who still think it has any more use than a HP or TI calculator.
It’s time for anyone still on paper or Excel to wake up and realize we don’t live in Walt Disneyland and that the story of the prince and the pauper is a fairytale. A pauper is not going to become the benefactor of princely riches just by looking like a bigger, richer, company. In today’s uber-connected world, appearances don’t account for much. It’s not long before someone digs deep and uncovers the truth.
There’s a reason why customers are demanding end-to-end visibility of their supply chains, including those of their supply chains logistics’ partners. And a reason customers ow expect all of their suppliers and business partners on the supply chain (including logistics providers) to participate in a supply chain social network. It’s because they know that the only way they can accurately manage their supply chain is to keep on top of it, that the only way they can build accurate models is with accurate data gathered from partners, and that the best reports they are going to get are going to come from supply chain visibility and planning software plugged into these “social networks” (where, in reality, these are “enterprise communities” that allow the necessary collaboration, not “consumer networks” where you can poke, prod, and shake your buddy for no apparent reason).
In other words, paper is dead, and Excel will be the new paper, and then, someday, it too will be dead. So if you don’t want to be the pauper, move off of these technologies and onto solutions designed for your supply management needs. With a plethora of Best-of-Breed solutions on the market, designed for large and small providers, it’s extremely likely that there’s at least one solution that meets your needs almost exactly with minimal tweaking. If you look hard enough, the doctor would bet that there’s at least three, or will be before you can look twice.
Supply Chain Network Design – It’s Not a Five-Year Plan
Last fall, Supply Chain Digest published a piece on Supply Chain Network Design Where the Real Money Is that noted that many companies limit the scope of a supply chain network study to distribution centres and customer service targets and fix everything for the next five years. As such, they leave a lot of money on the table. Why?
The answer is obvious if you think about what you’re shipping. Generally, CPG. And what’s the lifespan of the average CPG product these days? A heck of a lot less than five years. So even if you optimize your supply chain to the penny, as consumer tastes shift, and manufacturing locations shift as a result of technology (or natural disasters or bankruptcies that shut a plant down), your optimized supply chain begins to fall apart quickly.
Supply Chain Network Design needs to be continuous. And while it doesn’t have to be re-optimized with every new award, it should be re-analyzed and tweaked annually. This is one reason why you should consider leasing versus buying and signing shorter term contracts, even if there is a small price premium to do so. It’s also a reason why you should avoid locking in too many long term Freight or 3PL contracts (especially when you can BuyTruckload when you need to).
As SI said back in 2007, the nature of distribution network optimization is that it cannot be optimized within a single sourcing scenario, and any attempt to do so is likely to do more harm than good. To truly optimize your network, you have to optimize across all of your buys, and even in any given year, you’re likely renegotiating less than a third of your major contracts and a quarter of your buys, and you don’t expand into new countries overnight. That’s why it should be regular and pseudo-continuous.
Furthermore, like SI said back in 2007, the way to start to optimize your distribution network costs is to semi-annually or annually analyze all of your projected transportation needs over the next 6 to 12 months using all of your projected shipments (based upon current contracts, forecasts, and current patterns), aggregate volumes across lane groups (defined as the set of lanes that take a product from region A (such as a set of posts on the southwest coast) to region B (your major re-distribution center outside Chicago), bid out the appropriate lanes or lane groups to one or more carriers, and optimize a transportation award to these carriers who quote rates based upon minimum volume guarantees (such as 75% of expected volume across the lane). Then you should be re-optimizing the flexible aspects of your distribution network. You start by re-evaluating warehousing space that you are leasing or that is highly liquid and could be easily sold, re-evaluating the air and ocean freight options to you, re-evaluating the ports you are using, and re-evaluating your shipment consolidation strategy (should you always wait for shipments from multiple suppliers to fill the container or should you use a third party that can consolidate shipments for multiple buyers to fill the container). Finally, when fixed assets free up and can be renegotiated, you should be re-optimizing the distribution network to the extent possible.
And when you optimize continuously, you identify savings over the long term.