Category Archives: Best Practices

Make Sure Your Savings Don’t Perish With Your Perishables

A recent article over on Inbound Logistics on Cutting Costs When Shipping Perishables had some great tips on how to reduce your perishable related costs while shipping. This post will cover them, and provide some more tips for reducing perishable related costs while also increasing your sustainability.

All ten tips were good, but the following five were very good and often overlooked:

  • Know the seasonality trend in the regions you source from.
    This will allow you to adjust your shipping patterns to take advantage of excess capacity in advance.
  • Become a C-TPAT member.
    This expedites the release of your cargo, which is very, very, very important when shipping perishables. Sometimes it only takes a few extra hours on a truck on a scorching hot day to ruin a shipment.
  • Include ALL commodities to be imported on a single USDA import permit.
    Not only does this save time and money, but it minimizes the chance of a permit being lost and the entire truck held up for one item!
  • Purchase an annual bond.
    Not only does this save time and money, especially if you’d file a lot of single entry bonds otherwise, but, along with C-TPAT membership, it shows you are a serious, regular importer of these goods and not a fly-by-night operation which might exist only to smuggle drugs in the citrus boxes.
  • Do not load produce at night.
    When it’s easy for insects and other pests to get in unnoticed. Not only can a family of spiders ruin the grapes, but they might be illegal in the company you’re importing into, which would result in your truck getting stopped at the border and turned around.

Other ways to save money include:

  • Always home-source during harvest season.
    Unit prices might be higher, but shipping will be lower, and loss will be lower still as you won’t risk losing product in long shipments, which happens regularly when trucks break down and/or get held up at the border. Plus, many people will pay a slight premium for local produce.
  • Know the seasonality for key staples in every region, not just the ones you generally source from.
    This will make sure you’re always sourcing from the region with the most supply, which will help you to get you the lowest costs as you will be able to negotiate better unit prices and secure transportation in advance when prices are low.
  • Always import full trucks.
    With the current cost of fuel, shipping adds a considerable cost component, so you want to minimize it as much as possible. This may require an optimization solution as you have to figure out whether to:

    • order more of a seasonal item to fill the truck, and then make sure an appropriate special is offered by sales to insure the extra units are sold before they perish
    • rebalance out-of-season items from one locale to another – i.e. you would normally buy oranges from Argentina, but moving the order to Mexico during banana season will fill the truck
    • order more of an out-of-season item with a longer life span, keep it properly refrigerated, and increase the length between orders
  • If the perishables will be processed, re-optimize the processing network.
    If you’re going to can, freeze, or otherwise process the perishables into a less perishable product, do it as close to the source as possible, even if it means using new suppliers or investing in new manufacturing plants. These refined products, which are typically denser, and which may not even require refrigeration, will be much cheaper to ship and suffer a lesser risk of loss.
  • Have a plan to sell excess perishables once they reach their prime before they perish.
    50% off at the store is not always good enough, especially if they are marked down an hour before closing on a Tuesday night and will not be saleable tomorrow. For example, even overripe, tomatoes are still great for pastes and soups. You could have each store strike a deal with local restaurants that allow them to buy perishables at prime at a discount before they are unuseable, or, if you are socially responsible, setup a donation program with a local shelter or soup kitchen where the shelter can pick up perishing items each day before close before they perish (and take your cash with them). Done right, you could probably even get a charity tax write off (as long as the items were donated while still edible). You may consider these ideas beyond the scope of sourcing, but you shouldn’t when you consider that 1 in 7 people in the world are undernourished and almost 40% of food is wasted in North America. Fix this. You have the power.

Why You Need a Master Data Strategy to Properly Do Supplier Information Management

Supplier Information Management is more than just buying a Supplier Information Management (SIM) solution and plopping it into your data centre. Much more. But yet, it seems that some people — anxious to deal with the visibility, risk management, and supplier performance issues facing them — believe that merely obtaining a SIM solution will solve their problems. A proper solution properly acquired, properly implemented, and properly used will go a long way to increasing supply chain visibility, enabling risk management and mitigation, and providing a solid foundation for supplier performance management, but the mere presence of such a solution in your supply management application suite is about as useful as a drill in the hands of a carpenter holding a nail.

You see, Supplier Information will never be restricted to the SIM system. Supplier information will always be present in the ERP system used for resource planning and manufacturing, the accounts payable system, the transactional procurement / procure-to-pay system, the sourcing suite, the contract management system, the risk management solution, the performance tracking and scorecard system, the sustainability / CSR solution, and other systems employed in your organizational back-office to manage the different supply management AND business functions. Supplier data is everywhere, and without a strategy, just shoving it into the SIM system won’t help.

In order to get a proper grip on supplier information, the organization needs a master data strategy that dictates the sub-records that define a supplier record and which system holds the master data for each sub-record. What do we mean by this? For example, the ERP may hold the core supplier identifier sub-record that defines the unique supplier number in your system, the supplier name, the supplier’s tax number, and your customer number in the eyes of the supplier and be the system of record for this information. The accounts payable system, referencing the supplier by it’s supplier number, may be the system of record for the headquarters address and payment address. The contract management system may be the system of record for the list of employees authorized to sign contracts on behalf of the supplier. The CSR system may be the system of record for the suppliers’ carbon rating, third party CSR rating, and your internal sustainability rating. And so on.

If this is the case, the SIM system, to truly be a SIM solution for your organization, needs to integrate with all of these systems and encode the proper rules to resolve data conflicts as required. Specifically, three things need to happen. First of all, whenever a system of record updates data, that data must be pulled into the system and overwrite the existing data. Secondly, anytime data is updated in the SIM system for which it is the system of record, that data must be pushed out to all systems that use it. Thirdly, and this part is sometimes overlooked, whenever data is updated in a system of record, the data not only needs to be pulled into the SIM system, but it then needs to be pushed out to any system that also uses that data. The SIM solution is the centre of a hub-and-spoke data architecture — all updates flow in, and all updates flow out.

This can only be properly accomplished with an appropriate Master Data Strategy. Don’t overlook it. Otherwise your SIM solution will turn out to be a Stuck In Muck solution. An SI is not kidding about this.

Maintaining Competitiveness – Adaptable Supply Chain Structure

In our recent series on The End of Competitive Advantage, we noted that in many industries, there is no such thing as sustainable competitive advantage. The best a company can hope for is to deftly move from temporary advantage to temporary advantage in an effort to remain in the black.

In order to do this, it has to follow a new playbook with a new set of rules, which include the switch to competing in arenas and not industries, the requirement to get (out) while the gettin (out)’s good, the support of the C-suite, and the continual resource re-allocation to deftly move from one arena to another where temporary advantage can be obtained.

In order to do this, a company needs a supply chain that can keep up. Such a supply chain has an adaptable structure at its core, as per this article on the essence of supply chain flexibility. Such a structure allows a company to get back to business quickly following a disruption. Consider Nissan, the first Japanese car company to get back to business following the 2011 quake. And in the wake of the Thai floods, it was able to contain the issues locally by swiftly resourcing parts from China. It was able to do this because its low-cost “V” platform for vehicles in emerging markets allowed Nissan to extend its production base across the world using standardized parts in different production facilities.

So how do you get an adaptable structure? Start with the checklist presented in the article:

  • focus on risk management, not risk avoidance
    with a 98% chance of a disruption within 24 months no matter what you do, this only makes sense
  • develop a variable cost structure
    that can be applied on a node-by-node basis and ramped up and down as needed
  • launch flexible capacity initiatives
    to adequately handle peaks and troughs in demand
  • establish hedging strategies for critical components
    and put appropriate backup plans in place
  • acquire actual supply chain insurance policies
    and insure specific high-risk events are covered
  • explore shared services models
    and use them where they make sense
  • implement flexible pricing structures
    to support flexible capacity initiatives that allow demand to be rapidly aligned with supply
  • and form cross-functional teams, led by a C-suite officer, to get the job done!

Within days of the Japan earthquake, the CEO of Nissan and a risk management team visited the plant, surveyed the damage, and determined what needed to be done to regain normal operations. The CEO. Take note of that.

How Do You Find an Innovative New Vendor? (Repost)

Last summer, Brian Sommer over on ZDNet ran a great post on how to easily identify the up and coming innovative vendors in the space. All you have to do is look at who the big established players are trash talking! After all, if the company isn’t innovative, they have nothing to fear from the competitor, and will say something like “yes they also have a solution suite that could potentially help you, but” … “they are missing these key features that we have found to be instrumental to customer success” or “we have done more implementations in your space” or “we have a more mature professional services organization” or “we fit better with the platforms and processes that you have in place” or “we are more committed to customer success” or “we have won more awards proving the maturity of our solution” and just shrug them off. But if the company is innovative and poses a real threat, they will try to trash-talk it out of your candidate pool. And they will use predictable language like “what they are offering is a cool feature, not an application” or “they’re inconsequential” or “their solution is immature and / or will never catch on“. These phrases are your first clue that this is a vendor you should be looking at. It might not be mature enough to meet all of your needs today, but maybe if you can bolt on the innovative new features they are offing to your existing ERP, you can, with a little elbow grease, extract more value and, as the company grows, be the first to take advantage of their new features and applications as an early adopter preferred customer.

And not only did Brian do a great job of pointing this out, he also created a great table that summarizes all of the common phrases an established, fairly un-innovative, company will use to trash talk an innovative startup in its infancy, a rapidly growing new competitor, and an upstart that’s all grown up now. And then, to complete the picture, he also points out what they say when the decide to acquire the grown up upstart because it has a more innovative solution.

Click on the image to be taken to the full table, and click this link to read Brian’s full post on the Software Smack Talk Playbook. It’s awesome.

The Complete Software Smack Talk Playbook

I Am the Very Model of a Modern Global Sourceror!


I am the very model of a modern Global Sourceror,
With information analytic, subjective, and objector,
I know the rights of charter, and I quote the rates historical
From Vancouver to Singapore, in order categorical;

I’m very well acquainted, too, with matters mathematical,
I understand equations, both the lin’r and quadratical,
About scenarios optimized, I’m teeming with a lot o’ news,
With many baseline costs for the choice of the blue ocean routes.

From the Global-Sourceror’s Song, included below

And on a more serious note, Soheila Lunney, co-author of The Procurement Game Plan, recently asked a good question in her recent article over on ThomasNet.com “Are You a Member of a Modern Procurement Organization?”

A lot of Supply Management Organizations will claim to be modern, but many still have a ways to go. In her article, Soheila outlined some basics of a modern Procurement department that can provide you with a measuring stick for your own organization. If you can answer yes to the (vast) majority of these questions, then you too are the very model of a modern Global Sourceror!

  1. Does the head of Supply Management report directly to the CEO?
  2. Is Supply Management actively involved in high-level, long-term strategic planning?
  3. Is there a senior-management endorsed “Supply Management Governance Council”?
  4. Is every major sourcing process conducted with a cross-functional team that includes at least one member of Supply Management from cradle-to-grave?
  5. Does Supply Management actively manage its own organizational structure?
  6. Is Supply Management involved in the early stages of NPD (New Product Development)?
  7. Does Supply Management (co-) manage the sourcing of non-traditional and indirect spend?
  8. Is e-Commerce and e-Procurement actively used for day-to-day requisitioning and purchasing to maximize productivity, efficiency, and Spend Under Management (SUM)?
  9. Supply Management has (co-) responsibility for contract management, logistics, and inventory.
  10. The easy to use, end-to-end eProcurement system and corresponding compulsory-use policy has made Maverick purchasing a thing of the past (as the only time anything is bought off contract is in the event of an emergency or supply disruption and appropriate Supply Management authorization has been granted, keeping the Spend Under Management).
  11. Communication with major suppliers is paperless, from the first e-signature on the contract through to the final payment authorization.
  12. Collaborative relationships exist with all major suppliers and Supply Management is actively involved in Supplier Performance Management and Knowledge Transfer of best, and lean, practices to strategic suppliers.
  13. Supply Management buys globally from best-of-breed supplies and considers Total Value Management when deciding whether to home-source, near-source, or out-source.
  14. Supply Management has aggressive sustainability and corporate social responsibility goals in place.
  15. Communication is clear and concise across the board.

The Global Sourceror’s Song


I am the very model of a modern Global Sourceror,
With information analytic, subjective, and objector,
I know the rights of charter, and I quote the rates historical
From Vancouver to Singapore, in order categorical;

I’m very well acquainted, too, with matters mathematical,
I understand equations, both the lin’r and quadratical,
About scenarios optimized, I’m teeming with a lot o’ news,
With many baseline costs for the choice of the blue ocean routes.

With many baseline costs for the choice of the blue ocean routes
With many baseline costs for the choice of the blue ocean routes
With many baseline costs for the choice of the blue ocean routes


I’m very good at direct and indirect spend analysis
I know the HTS codes of products electronicalculous
In short, in matters analytic, subjective, and objector
I am the very model of a modern global sourceror

In short, in matters analytic, subjective, and objector
He is the very model of a modern global sourceror


I know our mythic history, Free Markets and Markets B2E
I answer hard acrostics, I’ve a pretty taste for oddities
I quote in elegiacs all the crimes of the major analysts
In auctions I can floor peculiarities ridiculous

I can tell undoubted RFPs from RFQs from RFIs
I know the croaking chorus from the mouths of the vendor sales guys
Then I can hum a fugue of which I’ve heard the vendor’s pitch before
And whistle all the airs from that infernal nonsense we abhor

And whistle all the airs from that infernal nonsense we abhor
And whistle all the airs from that infernal nonsense we abhor
And whistle all the airs from that infernal nonsense we abhor


Then I can write a shipping bill in Babylonic cuneiform
And tell you ev’ry detail of Custom’s CBP import form
In short, in matters analytic, subjective, and objector
I am the very model of a modern global sourceror

In short, in matters analytic, subjective, and objector
He is the very model of a modern global sourceror


In fact, when I know what is meant by “Dutch Auction” and “Japanese”
When I can tell at sight a credit letter from a guarantee
When such affairs as sorties and surprises I’m more wary at
And when I know precisely what is meant by “commissariat”

When I have learnt what process has been made in modern procurement
When I know more of tactics than a novice in an internment
In short, when I’ve a smattering of arbitration strategy
You’ll say a better Global Sourcerer had never sat a gee

You’ll say a better Global Sourcerer had never sat a gee
You’ll say a better Global Sourcerer had never sat a gee
You’ll say a better Global Sourcerer had never sat a gee


For my global sourcing knowledge, though I’m plucky and adventury
Has only been brought down to the beginning of the century
But still, in matters analytic, subjective, and objector
I am the very model of a modern Global Sourceror

But still, in matters analytic, subjective, and objector
He is the very model of a modern Global Sourceror!