Category Archives: Supplier Management

What Are The Requirements for Collaborative Innovation?

We all know that collaboration is important, because we know it gets results. What we don’t always know is what is required or how to get there. This recent article in Industry Week on Collaborative Innovation (CPG Leaders Discuss Best Practices for Manufacturers) provided some insight.

The article, which resulted from a survey of 30 global CPG manufacturers and retailers and a panel discussion with Coca-Cola, Aerosoles, and Unilever, highlighted four requirements for successful collaborative innovation in the manufacturing and retail sectors. While they may not form a complete recipe for success, they certainly provide a good starting point:

  • Non-Adversarial Mindset
    I would go one step further and say that you need to be able to trust the the party.
  • The Ability to Learn to Speak “Another Language”
    Every profession, and every group, has their own “language”. You are going to need to learn it or you might as well only speak English while your collaborator only speaks Mandarin as the communication gap will be just as broad until you do.
  • New Metrics
    The metrics that got you to today won’t necessarily be the metrics that get you to tomorrow.
  • Willingness to Share IP
    Everyone has to bring something to the table.

In addition, the article highlighted four key lessons that you should heed:

  • Look for Opportunities that provide Mutual Success.
    All parties have to be engaged. This is more likely to happen if it’s a win for everyone.
  • Conduct Collaborate Business Planning that Meets the Needs of Each Partner
    You need to focus on everyone’s needs, not just yours.
  • Build Trusted Relationships
    As I noted, you have to go beyond the non-adversarial mindset and actually work toward trust between all parties.
  • Get Your House in Order Before Attempting External Collaboration
    If you’re not ready to collaborate, your efforts will be for nought.

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Drew Hofler on “Supplier Liquidity Options when Credit is Still Frozen” (Part II)

Today’s guest post is from Drew Hofler of Ariba (Working Capital Solutions).

In our last post, we noted how the last couple of weeks have really driven home how important cash flow and access to credit is for suppliers right now as well as how the last couple of weeks have also served to illustrate the credit dichotomy between large, cash-rich, investment grade companies and their mid-sized & smaller suppliers in the current economic environment.

While suppliers are finding it difficult to access short term cash flow through traditional markets, they do have options and there are alternatives that are becoming more and more popular with both Buyers and Suppliers to reduce supply chain risk and inject liquidity into the supply chain.

Suppliers options really fall into two categories; collaboration/cooperation with their buyers OR working independently to create liquidity.

The first set of options requires a close working relationship between buyers and suppliers.

  • Discount Management
    Buyers who have stockpiled cash while the Fed Fund Target rate lies between 0% to 0.25% are earning next to nothing on that cash right now. At the same time, their suppliers can not access credit and are paying upwards of 12% to as high as 24%+ to accelerate their cash flow through high cost credit vehicles. It only makes sense for Buyers and Suppliers to take advantage of this rate arbitrage to collaborate on early payment terms to give suppliers access to the liquidity pools of their buyers at rates that lower the supplier’s cost of capital while at the same time significantly increasing Buyer’s short term return on cash. Companies may find the best investment of their cash is not holding it or buying down debt, but paying suppliers early if the terms of early payment represent a favourable ROI, typically in the form of Discounting. Companies can meet their suppliers in the middle through collaborative networks that enable dynamic discounting, where a supplier’s desire for early payment can meet a Buyer’s desire for favourable return on cash, resulting in a win-win situation.
  • Supply Chain Financing
    Alternatively, companies can continue to hold on to cash while at the same time helping suppliers get paid early. Rather than simply beating suppliers over the head with terms extensions, large companies can utilize third party financing to allow their suppliers to access early payment, often at costs of capital far lower than they could get otherwise. Utilizing this type of financial product, both buyers and suppliers can win, turning “bare-knuckle negotiations between companies and their customers and suppliers” into the handshake of a win-win agreement. (WSJ article)

The other alternative is for suppliers to control their own destiny and look at ways to monetize their receivables. Many have done this before with traditional factoring options, but found they came at a heavy price and become somewhat of a last resort. And as the CIT bankruptcy underscores, there is significant risk to suppliers in being bound to one financing provider. But, as it has been covered before, options like The Receivables Exchange (a partner on the Ariba Supplier Network) can yield the same results — cash flow for outstanding receivables — but extremely quickly and at a lower price since the market bids on the receivables to drive down the cost through an automated system in real-time.

  • The Receivables Exchange (TRE)
    Even with Buyers implementing draconian measures (such as Anheiser-Busch, who “told suppliers it would take as many as 120 days to pay its bills from 30 days previously“, as per this WSJ article), suppliers are no longer completely at the mercy of big buyers, stingy banks and single-source providers like CIT. New technology-based options, like TRE, opens the door for suppliers to access broad segments of the capital markets they otherwise could not access, as capital providers compete to pay them early. Even when banks are curtailing credit to many and making it more expensive to all, there are billions of dollars waiting to invest in the receivables, which are the greatest assets of many small firms. Technology platforms like TRE open the door to access that market and can provide much needed liquidity in a competitive environment that drives down the cost of capital for the supplier and reduces their risk of exposure to a single capital source.

There is no doubt that the credit and cash flow situation is difficult for suppliers in this economy. And while credit markets may be thawing, small and medium size companies are still by and large frozen out. But the same dynamics that are causing so much distress are also opening the doors to new cash flow alternatives that can lower suppliers cost of capital, reduce the liquidity risk in the supply chain and provide Buyers and Suppliers alike with win-win options.

Thanks, Drew!

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Drew Hofler on “Supplier Liquidity Options when Credit is Still Frozen” (Part I)

Today’s guest post is from Drew Hofler of Ariba (Working Capital Solutions).

The last couple of weeks have really driven home how important cash flow and access to credit is for suppliers right now. They have also served to illustrate the credit dichotomy between large, cash-rich, investment grade companies and their mid-sized & smaller suppliers in the current economic environment.On the one hand, economic indicators are beginning to show that the economy is stabilizing and that the recession may officially be over (e.g. a recent article in the WSJ reporting that GDP grew by 3.5% in the 3rd quarter). On the other hand, it is clear that short-term credit and cash flow, the life blood of most suppliers, is still severely squeezed.

Over the last two weeks, I have had the opportunity to speak to CFOs, Treasurers and COO’s of many small and medium sized suppliers, as well as representatives of many larger companies. And what they are telling me is that while large companies are having no trouble accessing credit right now, the medium and smaller companies are still finding short-term credit very difficult to come by and it is very expensive, or laden with restrictive covenants, when it is available.

Recent headlines back up this anecdotal evidence and continue to paint a clear picture of the gulf between the haves and have-nots in this economic environment. Large companies that have survived this crisis appear to be well positioned for future growth as they have stockpiled cash at record rates. According to another WSJ article, the largest 500 non-financial firms in the US held about $994 Billion in cash and short term liquidity investments … representing the greatest percentage of cash assets in the past 40 years. According to Carsten Stendevad of Citigroup, “Everyone is hoarding cash“. Well, maybe everyone who is fortunate enough to be able to, and therein lies the problem.

For those companies not in this august group, the picture is a little grimmer. Small and medium sized suppliers in every industry have seen their credit lines cut, their access to cash curtailed over the past year and a half, and the flow has not freed up significantly since then. Add to that last week’s not so surprising news of CIT filing for bankruptcy and suppliers’ options become fewer still. (CIT, who provides over $60 Billion in cash flow to over one million suppliers, is the largest provider of short-term credit and receivables financing to small and medium sized business). Rick Patterson, a partner with private-equity firm Spire Capital, sums it up best: “Everybody is looking for alternatives. Capital is much less fluid in these smaller markets than in the bigger ones. The financial crisis has trimmed the number of potential lenders to small companies by more than half, and that will hurt businesses that rely on a cycle of ‘repaying and re-borrowing’ to stay alive“.

While suppliers are finding it difficult to access short term cash flow through traditional markets, they do have options and there are alternatives that are becoming more and more popular with both Buyers and Suppliers to reduce supply chain risk and inject liquidity into the supply chain.

Supplier options really fall into two categories; collaboration/cooperation with their buyers OR working independently to create liquidity.

The first set of options require a close working relationship between buyers and suppliers and the latter requires a supplier to look at new ways to monetize their greatest assets in this economy, their receivables.

In part II, we will explore these options in detail.

Thanks, Drew!

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What Relationships Do You Have With Your Suppliers?

One of the invited presentations at the MPower-hosted BPX exchange last week was Dr. Lloyd Rinehart’s talk on “Relationship Management Systems for Internal Procurement Strategies“. In his talk, which was very good, Lloyd noted that there are multiple dimensions of corporate relationships today and that each relationship can be classified into one of seven different categories based on the amount of trust, interaction frequency, and commitment in the relationship.

The seven relationship categories that Dr. Rinehart has identified in his research are the following:

 

Relationship Type Trust Interaction Frequency Commitment Frequency
Non-Strategic Transactions Low Low Low > 15%
Administered Relationships Low High Low < 15%
Contractual Relationships Medium Medium Medium < 20%
Specialty Contract Relationships High Low Low < 10%
Partnerships High Low High > 10%
Joint Ventures Low High High > 10%
Alliances High High High < 20%

 

If you look closely, you can make a number of important striking observations from Dr. Rinehart’s research on this table alone.

  1. All of the common “relationships” that you encounter can be determined on three simple dimensions.
  2. Even though there are theoretically 27 different classifications one could make using a Low-Medium-High classification across each of the three dimensions, some combinations just don’t happen. For example, if trust is low, the interaction frequency is at one extreme (and high if the relationship is considered important) or the other.
  3. No one relationship type is clearly dominant. In an average organization, all types of relationships will be present and could be present in nearly equally quantities.
  4. The three most common type of relationships are contractual, alliances, and non-strategic transactions — which indicates that, at most companies, products will either be strategic (and strategically sourced through alliances and contractual relationships) or not (and then bought as commodities in transactional spot buys). (The question is, is this a result of sourcing and procurement systems, which tend to focus on one of the extremes, or the reason for their continued development?)

But what’s even more striking is that the best results, from a sourcing perspective, only come from two of the three most common relationship types. Can you guess which two?

And now I’m going to leave you hanging because Dr. Rinehart has agreed to do a couple of guest posts next months on the most effective relationship types and better negotiation practices. Stay tuned!

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