Monthly Archives: April 2007

The First Rule of Cost Avoidance

Don’t spend money proving what you already know!

Last Saturday, April 14, 2007, after seven cancellations and $700M, NASA’s Gravity Probe B confirmed, to a precision of better than 1 per cent, the assertion that Einstein made 90 years ago, than an object such as the earth does indeed distort the fabric of space and time.

Duh!

It explains our effect-based concept of gravity, and whether or not gravity really exists (which should be in question since it does not reconcile with the unified theory of quantum mechanics that reconciles the strong, weak, and electro-magnetic forces under the right conditions), the effects of whatever gravity is affect us every day.

So again I say Duh! and point out that if you want to make the list of the ten worst spend management organizations, shelling out 700M to confirm the obvious would be a great way to start!

For additional advice, I will refer you to the Greatest Living American Stephen Colbert!

Collaborate, Collaborate, Collaborate, Collaborate III

Just in case the first eight times I said it (in parts I and II) weren’t enough to get your attention, here are a few more summaries of articles extolling the virtues of collaboration – which should be at the forefront of your mind now that you know all of the risks you need to start mitigating!

Supply & Demand Chain Executive ran an article on how the Collaborative Production Management Market for Process Manufacturing [is] Seen Due for Significant Growth. Specifically, the market is expected to grow at a compound annual growth rate of about 12 percent over the next five years as global competition and regulatory requirements drive growing interest in emerging solutions, according to the ARC Advisory Group.

The article states that the intense global competition brought about by the “flattening world” is driving manufacturers to seek solutions that reduce cost, increase customer responsiveness, and deal with demand. This is driving them to collaborative solutions.

In addition, Supply & Demand Chain Executive also ran an article on Supply Chain Strategies to Manage Volatile Demand that listed four primary strategies for managing demand, of which one was collaborative processes, since collaborating with suppliers enables a company to send forecast data to its suppliers faster, enabling the suppliers to plan their supply chains and respond faster to demand changes passed on.

The Supply Chain Management Review ran For Closer Collaboration, Try Education which noted that just as a company educates and develops its own employees to enhance performance, it needs to extend that effort to its supply chain partners as well and provided a framework for collaborative education.

According to the article, there are five levels of collaborative education:

  1. Transactional Knowledge

    where little education is provided across organizations

  2. Product Capabilities Knowledge

    where learning may occur across organizational boundaries by way of requirements and capabilities dissemination

  3. Execution Certification

    where the customer plances an emphasis on ensuring that the supplier meets minimal training requirements

  4. Cross-Relationship Education

    which represents the beginning of a true collaborative-education process which is aimed at building a mutually beneficial partnership between members of the supply chain

  5. Collaborative Learning

    which marks the culmination of a collaborative-learning environment where complementary abilities, knowledge, and strategies are leveraged to provide a catalyst for learning

The fifth level can be reached by concentrating on five key areas of educational foci that can help achieve an improved fit between companies. According to the article, these five areas, which constitute the supply chain partner education framework, are:

  • Goals & Objective Alignment
  • Cultural/Change Management
  • Team Training
  • Supply Chain Skills Training
  • Technology & Process Mapping

The article concludes that the crucial differentiator in the global economy is shifting from mass production and manufacturing to knowledge and that success now depends increasingly on the ability to identify, develop, and leverage skills, knowledge, and relationships.

Not long after, the Supply Chain Management Review also ran A Supply Chain of People where they noted that in today’s global environment, training efforts need to focus on giving people the skills that enable them to collaborate with their supply chain partners around the world since we are all part of an extended global supply chain community.

The article also notes that a global organization needs to create its own supply chain culture to enable and enhance collaboration and that creating such a culture and that this involves addressing both values, or the way people think, and behavior, or the way people act. The culture must be all pervasive and shine through in service to customers, attitudes toward suppliers, adherence to established processes, readiness for and adoption of change, communication styles, and level of respect for members of the extended supply chain team.

The article offers four recommendations for creating a global supply chain of successful people:

  • Training Workshops Relevant to the Business

    Offer content that combines solid strategy-based principles with case studies and examples drawn from your business environment.

  • Make the Training Events Global

    Make sure to include participants from all of your global operations.

  • Address the Cultural Filter

    Insure that the training includes content and discussion that will help the participants recognize their own cultural filters and understand how it differs from those of other global supply chain participants.

  • Put the Training to Work

    Training must be put to work on Monday morning to be effective.

    Training not applied immediately is soon lost.

Purchasing ran an article on Inventory Control: Treat the cause, not the symptom where they noted that supplier collaboration is critical in inventory control efforts and necessary to reach best-in-class status.

Finally, Optimize recently published a piece on embracing open business models which noted that even innovative companies can use a helping hand or two.

In an open model, a company uses a transparent business model, uses greater use of external ideas and technologies, and shares their unused ideas from others. This allows an organization to bring innovations to market more quickly, less expensively, and secure a competitive advantage.

Tips to Manage Demand and Compliance Risk

Over the last month or so, Supply & Demand Chain Executive ran a couple of articles that had some good tips to manage demand and compliance risk.

The first article, Supply Chain Strategies to Manage Volatile Demand, notes that managing volatile demand in a cost effective manner can lead to significant benefits for a company but that it is a significant challenge and requires companies to employ robust supply chain strategies.

It presents four strategies to manage volatile demand efficiently:

  • Supply Buffer Management

    Buffers, including inventory and capacity, are used to manage demand volatility.

  • Cycle Time Reduction Strategies

    Companies with shorter cycle times can transfer information quickly and respond to changes quicker.

  • Postponement Strategies

    Postponement strategies such as make-to-stock (MTS) and assemble-to-order (ATO) increase flexibility.

  • Collaborative Processes

    Quick responses to change require fast information flow not only within the company but also between suppliers and partners.

The second article, 12 Steps to an Effective Compliance Program, notes that companies are obligated not to do business with illegal parties or entities, destinations, and end uses and are expected to take steps to ensure that they do not commit such violations. To this end, twelve suggestions are offered to ensure your company remains in compliance:

  • Board Level Commitment

    After all, the U.S. Government Sentencing Guidelines state that corporate officers and board members must be knowledgeable about the content of their compliance program.

  • Assess Processes

    Hire outside trade experts to perform a compliance gap analysis.

  • Embargoed Countries

    Maintain a list of embargoed countries.

  • Electronically screen against black lists

    Select a firm that maintains the ever-changing international restricted party lists, of which there are over 50, in a centralized solution.

  • Establish an on-going screening process

    Remain current with list updates and modifications.

  • Perform end-use and diversion risk screening

    Collect end-use information from customers and parties that work with you.

  • Obtain jurisdiction and classification information

    Perform jurisdiction and classification when information is not easily obtained from a reliable supplier.

  • Perform license determination

    Perform license determination prior to each export and re-export.

  • Write and implement processes and procedures for each business function

    Processes should be in place for IT, R&D, Engineering, Manufacturing, Sales, Order Entry, Fulfillment, Shipping, Finance, and Legal.

  • Train, train, train

    Instill compliance across the company.

  • Follow ISO 9000 and Sarbanes-Oxley Standards

    Use export control best practices.

  • Perform Audits Every Year

    Insure that internal and external audits are performed at least once every two years.

The World Economic Forum’s Global Risks 2007 – Part III

Expert opinion suggests that levels of risk are rising in almost all of the 23 risks on which the Global Risk Network has been focussed over the last year – but mechanisms in place to manage and mitigate risk at the level of businesses, governments, and global governance are inadequate.
      Global Risks 2007, World Economic Forum

In Part I we covered the 23 ore global risks of an economic, environmental, geopolitical, societal, and technological nature identified by the World Economic Forum and in Part II we covered the “5 Pathways” to mitigation identified by the report: improving insight, enhancing information flow, refocusing incentives, improving investments, and implementation through institutions. Part II also introduced to potential institutional innovations for managing global risks: chief risk officer and a “coalition of the willing”. Today we’re going to discuss some potential mitigations to each of the risks that you can consider in your planning efforts.

Economic

  • Oil price shock / Energy supply interruptions

    Consider using price hedging strategies and cutting long-term supply agreements from preferred suppliers.

  • US current account deficit / fall in US$

    Don’t just look at cost when making outsourcing and low-cost country sourcing decisions – look at total value. That way, if the dollar drops and your supply increases in cost, relatively speaking, it could still retain its value.

  • Chinese economic hard landing

    Don’t over rely on Chinese suppliers who could be hit hard by a Chinese financial crisis. Be sure to mitigate risk with secondary suppliers in other countries as well.

  • Fiscal crisis caused by demographic shift

    Closely monitor your financial situation in the G8 countries, especially with regards to debt financing as well as the financial situation of key suppliers in these countries.

Environmental

  • Loss of freshwater services

    Don’t start or expand your freshwater bottling business.

  • Natural catastrophe: Tropical storms

    Be sure to insure all of your ocean freight and to maintain safety stock of key commodities on each continent.

  • Natural catastrophe: Inland flooding

    Do not build new production plants in areas at risk of inland flooding and be sure not to single-source key commodities or materials from such areas.

  • Natural catastrophe: Earthquakes

    Do not build new production plants near fault lines and be sure not to single-source key commodities or materials from such areas.

Geopolitical

  • International terrorism

    Be sure to have a business continuity plan ready to go in each of your locations in the event of a terrorist attack on or near your premises.

  • Interstate and civil wars

    Be sure to keep an eye on the political situation of each unstable country you are involved with and have a plan in place to move operations to a more stable country should a war break out.

  • Failed and failing states

    Do not set up operations in any country that is failing. Furthermore, if such a country is the sole source of a raw material you require, find a back-up source. If you cannot find a back-up source, put on your innovation hat and try to find a product design that can use an alternate raw material.

  • Transnational crime and corruption

    Identify facilities that store critical information or materials and take appropriate actions to step up security. Furthermore, make sure you have a response management plan in place in the event of a crime in order to expedite matters with the local authorities and get you back in operation as soon as possible.

  • Retrenchment from globalization

    Be prepared for the slowdowns in trade that this could bring by having appropriate safety stock of critical commodities and raw materials in the relevant countries and have back-up local sources of supply identified just in case.

Societal

  • Pandemics

    Understand your critical operations and insure a sufficient number of personnel understand each critical function and have plans in place to continue operations with at most half of your work force for short periods of time should a pandemic or new flu strain hit your area.

  • Infectious diseases in the developing world

    Understand that your suppliers in these parts of the world could be severely crippled through the rapid, unpredictable, spread of infectious diseases through their workforce and be sure to have geographically dispersed sources of supply for all key commodities and raw materials.

  • Chronic diseases in the developed world

    Understand the effects these could have on your workforce and put appropriate mitigation plans in place.

  • Liability regimes

    Undertake a careful cost-benefit analysis before selecting or avoiding a liability regime.

Technological

  • Breakdown of critical information infrastructure (CI)

    If your T1 line gets cut, your internet goes down, and so does all of your connectivity and on-demand applications. Make sure you have different wired and wireless connectivity services available, back up key data on site, and either run critical applications locally or use fat clients that do not require 24/7 connectivity to the on-demand service.

This is not meant to be an exhaustive list of risks, or possible mitigations, just some starting suggestions for your considerations to kick-start the process and your risk mitigation planning.

JVKG … Who?

SpendMatters unveiled its new sponsor today, the JV Kelly Group, a professional services firm headquartered in New York that specializes in developing and implementing innovative spend management solutions and effective, measurable procurement results that Jason Busch has called a best-kept Spend Management secret.

All I can say is that thanks to their innovative investment in the supply and spend management blogsphere, the cat’s out of the bag now. Within a week, I’m sure everyone, or at least everyone who matters , will know who they are – especially with five or so webinars lined up covering best practices in the sourcing and spend management space over the next three months.

If your organization is looking for a way to boost name recognition in the supply and spend management space, and to play a part in the community as well, I’d like to remind you that Sourcing Innovation sponsorships are now available and that there is a slight advantage to being the first to commit (as your logo will be the only logo until subsequent sponsors sign up).

As far as I can tell, this is the only daily blog left in the space that is independent – most of the other independent bloggers got scooped up last year by leading, forward thinking organizations and most of the other daily blogs are now not only vendor sponsored, but vendor operated. This is an opportunity to think different.