- I: An Introduction
- II: Eight Major Forces, Part 1
- III: Eight Major Forces, Part 2
- IV: Impacts to Business Models and Strategies
- V: Missions, Goals, and Performance Expectations
- Developing Category Strategies
- VII: Developing and Managing Suppliers
- VIII: Designing and Operating Multiple Supply Networks
- Leveraging Technology Enablers
- X: Collaboration
- XI: Attracting and Retaining Supply Management Talent
- XII: Managing and Enabling the Supply Management Organization
- XIII: Challenges & Recommendations