Monthly Archives: April 2010

The Basics of Inventory Management, Courtesy of SYSPRO

As a precursor to my future post on SYSPRO’s new Inventory Optimization solution, I thought I’d provide a brief review of their free e-book on Supply Chain, Inventory Management, & Optimization: Skills for Small Businesses, available on request to clients and prospects. While it doesn’t delve deep into inventory (and related supply chain) optimization, it does a great job describing the basics of inventory management and serves as a great introduction to the subject to small and mid-size businesses just beginning to tackle the issue.

When beginning to delve into the issue of inventory management, there are five factors that need to be considered: production, stock, location, transport, and information requirements. Associated with each factor are a number of decisions that need to be made, which are summarized in the following table:

Production capacity

flexibility

facilities

SKU vs Job Lot vs. Cross-Docking

Stock basic vs seasonal vs safety

level

variety

Location supplier proximity

customer proximity

Transportation mode

frequency

flexibility

Information collection

distribution

More specifically,

  • should you centralize production, and increase shipment times to remote locations, or decentralize production and minimize shipment times to any particular customer location?
  • should you maintain high levels of stock to prevent a stock-out, or implement flexible manufacturing and JIT delivery?
  • should you organize inventory by SKU, by Job Lot, or implement Cross-Docking?
  • how does seasonality affect your safety stock levels?
  • ship, rail, truck, air, cableway, pipeline, conveyor, or wire?
  • should you centralize your warehouses, or distribute them?
  • should you implement POS or rely on traditional back-room systems?

The goal is to balance trade-offs to maximize agility, adaptability, and alignment in your supply chain which balances customer service levels and internal operating efficiencies to make sure that you can provide your customers with the right goods, at the right price, at the right time.

As such, you need to be concerned with stock assortment, level, turnover, and associated costs. More specifically, what is the right mix of product at any particular time to maximize turnover and minimize associated costs? Then, you have to acquire the inventory, within working capital constraints, and track real-time utilization to improve future forecasts. This should all be done in accordance with comprehensive inventory management policies, which should be designed to quickly identify and eliminate overstock (before the product spoils or becomes obsolete) and replenish popular items in a timely fashion. These policies can use one or more inventory control methods, which can be manual (like ticker, click, and stub) or automatic (like pos terminals).

And once you’ve got the basics of inventory management down, you can move on to inventory optimization.

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7 Tips to Align Procurement with the Boardroom

A recent article by Alexander Arsath Ro’is of Benefit, an Amsterdam Procurement Consulting Company, provided 7 tips on how to “align procurement with the boardroom” that are worth a second look. Based on research they conducted with two Dutch universities, which led to the construction of the “Benefit Boardroom Alignment Assessment Methodology”, they concluded that the following best practices would benefit any company that wants to align procurement with the boardroom and wants to start with an accurate assessment of the current state.

  1. Tell the Board First
    Make sure your Board understands the challenges before you start an assessment of your current state.
  2. Be Absent from Assessments
    This will allow the CEO, CFO, COO, and other CXOs to speak freely about their expectations of Procurement.
  3. Put Your View Across
    Initiate dialogue with the Board to challenge views in a positive way and talk about opportunities that will arise from a proper alignment.
  4. Remember, It’s a Start
    Alignment isn’t a precise measure — it’s a way to get perceptions in tune with reality.
  5. Ascertain What Others Want
    The goal is to be on the same page with what the Board expects and what your internal customers want.
  6. Create Understanding
    Effective alignment will only result when Procurement fits with the rest of the organization.
  7. Ask: Are You Ready
    An assessment won’t help if the organization isn’t ready for an accurate assessment of where things are and isn’t willing to do what’s necessary to get where it needs to be.

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Supply Chains are More than the Sum of Their Parts

Everyone should read this recent article in Strategy + Business on Virtuous Connections that presents a case study on how local “fixes” that don’t take into account dependencies can actually result in global “breakdowns”. The article, which presented a case study from a large chemical manufacturer, described how numerous attempts to “fix” existing supply chain issues resulted in the creation of additional supply chain issues that were even worse and more costly.

For example, the article describes how:

  • they focussed on pallet standardization, only to find no performance improvement because being able to load a pallet faster doesn’t help much if the products aren’t ready when you need them;
  • they installed a system-wide network that couldn’t handle the volume of incoming orders because management underestimated the range and volume of the company’s channels; and
  • they tried outsourcing warehousing, which made matters worse because their software didn’t integrate with the 3rd party’s software.

But when a more holistic view was taken and Supply Chain focussed on:

  • segmenting customers by strategic importance, which allowed reps to give customers a more realistic picture;
  • eliminating rogue stock-replenishment processes by replacing them with new, standardized processes dictated by a properly selected and calibrated inventory system; and
  • including risk constraints in schedule production that took into account order complexity, which greatly increased schedule predictability,

the results were astonishing. Inventory on hand decreased by 20 percent, shipment costs stabilized in a period of rising fuel prices, and stock-outs fell by 50 percent — resulting in exponential gains.

When they failed to look at the big picture, intended “improvements”, including the selection and integration of expensive new systems, had disastrous consequences because their “side effects” were never taken into account. But when they analyzed the system as a whole, even minor changes had major positive impacts. You need to look at your supply chain as a whole, and select systems that allow you to analyze the supply chain as a whole. Otherwise, that “fix” might introduce a fatal flaw!

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Weird: The Al Yankovic Story

If you share the doctor‘s strange sense of humour and sensibility, then you probably agree that “Weird Al” Yankovic is a genius and that many of his classic parodies — such as Gump, Amish Paradise, and It’s All About the Pentiums (as well as new classics such as CNR and Craigslist) — are so much better than the original songs they are based on that there’s just no comparison.

And you’ll probably love this new spoof trailer for “Weird: The Al Yankovic Story” on FunnyOrDie.com, which is hilarious.

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Proof that United, and Other, Airlines Break More Than Guitars

As regular readers will have observed, I’m a big fan of Dave Carroll‘s work on the United Breaks Guitars trilogy (despite not being a fan of country or bluegrass because the trilogy was very well done).

But, as we all know, they don’t just break guitars, and as proof, Gadling recently collected six YouTube videos showing careless baggage handlers in action that would be funny if they weren’t so scary!

See how many you can get through!

  1. Airport Cameras Film Naught Luggage Handlers
  2. US Air Baggage Handler
  3. Continental Baggage Handler Abuses Bags
  4. Iberia/BA Heathrow Baggage Handlers
  5. easyJet Careful Baggage Handling
  6. Ryanair Flight – Baggage Handlers

And if you made it through those, here’s more!

  1. Baggage Handlers Gone Wild
  2. Baggage Handler at JFK Airport, Jet Blue Terminal tossing luggage at Jet Blue
  3. United Baggage Handler Tosses Your Fragile Shipment!