Category Archives: CSR

Can Beer Build a Better Business?

And now that I’ve got your attention, yes SI is serious!

As per a recent article over on Inside Supply Management (ISM) on “Brewing a Better Future”, Heineken plans to Improve, Empower, and Make an Impact! As part of its three-part strategic initiative, Heineken plans to increase partnerships, source local, and, most importantly, reduce CO2 emissions and water consumption.

With respect to CO2 emissions and water consumption, Heineken plans to:

  • reduce emissions by 40% in its breweries,
  • reduce and track emissions throughout the value chain,
  • implement the concept of a CO2 neutral brewery in at least three sites (by 2015), and
  • reduce water usage by 20%.

That’s one heck of a sustainability initiative, especially for a brewery where water consumption can be as much as 8 cubic meters per cubic meter of beer produced and where CO2 production can be as much as 10 kg per hecto-liter. If it succeeds, the improvements will be very significant, with over a liter of water being saved per liter of beer (as consumption will be reduced from 5.1 to 3.7) and kgs of CO2 emissions disappearing per hecto-liter (as output will decrease from 10.4 kg/hl in 2008 to 6.4 kg/hl in 2020).

If Heineken succeeds, the innovations that it will introduce could revolutionize not only the brewing industry, but the food and beverage industry as a whole. Let’s all hope that they manage to brew a better business (without sacrificing the quality of the beer, of course).

A Starter’s Guide to Zero Waste

A recent article (“if gm can do it: a starters guide to zero waste”) over on ThomasNet pointed out how General Motors, which has made a high-profile commitment to zero waste, has turned more than half of its manufacturing plants into landfill-free facilities. For a company as big as GM, manufacturing a wide-range of products, that’s impressive. (As is the fact that its zero-waste best practices have helped it turn its own waste byproducts into a 1 Billion per year revenue generator.)

If GM can do it, you can to. How? Start by following the 10 steps to zero-waste as outlined in A Starter’s Guide to Zero Waste. And pay particular attention to these steps:

  • Commit to the Triple Bottom Line
    In other words, adopt social, environmental, and economic performance standards and pursue them unwaveringly.
  • Adopt the Precautionary Principle
    Before committing to any product or service, audit the full life-cycle for the presence of anything that will be wasteful or toxic. If there is waste, figure out if it can be eliminated before the product or service is committed to. If there are toxic (by) products, they have to be eliminated (or substituted with non-toxic products), or the product (or service) is a no-go.
  • Manage Products and Packaging Responsibly
    You, your suppliers, and their suppliers need to take ‘financial or physical responsibility for all of the products and packaging’ produced and figure out how you reduce, reuse, or recycle at every step of the product and service life-cycle.
  • Use Economic Incentives
    Simply put, they work.

Andy, most importantly,

Hiperos – It’s So Hip To Be Square with 3rd Party Management! Part I

When we last checked in with Hiperos, they had evolved from a Risk Management platform to an “Extended Enterprise Management” platform that integrated Contract Management, Compliance Management, Performance Management, and Sustainability Management into a 360° solution platform for an organization that wanted to get these various facets of risk under control.

However, as they have continued to roll-out their platform and work with clients in different verticals (beyond finance, which was their initial core strength and where they appear to be dominating the market), they have found that as enterprises get their internal(ly controlled) risks under control, their clients realize that typically the biggest risks they face are from their suppliers and vendors who provide then with all sorts of direct and indirect product and services. As a result, 3rd Party Management (3PM) has become critical to their operational success. How critical?

Consider these statistics. Forty-four percent of data breaches involve third parties, and the most expensive data breach has cost 35.3 Million dollars to resolve. And while this is atypically high, a data breach will cost an organization millions to resolve (as even the cheapest data breach cost $780,000). And if there turn out to be traces of blood money or drug money in your supply chain, it could cost you as much as $160 Million to settle the resulting probe. In short, 3rd Party Risk, if not properly managed, is likely to end up costing your organization millions. The only question is when.

And if you believe that preventative spending to manage risks that might not happen is unwise in this economy, consider this. Organizations that implemented Hiperos 3rd Party Management saw a 75% reduction in customer impact incidents due to sole sourcing. One organization was able to eliminate a seven-figure spend of 4 Million in annual subscription fees that it was paying just to insure that it wasn’t using blacklisted or banned suppliers (and that it wasn’t working with suppliers who were known to bribe and/or be involved in anti-corruption investigations) as the Hiperos 3rd Party Management solution contained all the functionality they needed. And, overall, Hiperos’ clients saw a 300% increase in the assessment of 3rd parties with a high-breach potential — allowing them to be vetted or eliminated before a costly incident occurred.

And this is jus a short-list of costly compliance and reputational risk facing an average organization that operates globally and has to deal with ISO, SAS 70, Anti-Bribery, Anti-Money Laundering, FCPA, SOX, OCC, CFPB, REACH, WEEE, OSHA, HIPPA, and W9 security and reporting obligations, just to name a few. A third party management solution tracks all of this, and more.

So what does Hiperos do to help you with your 3rd Party Management? Stay Tuned for Part II.

Wow! Charbroiled Burgers More Environmentally Unfriendly than Clean-Diesel Trucks!

I have to admit that I was a little shocked when I came across this article on DC Velocity that referenced recent research from the University of California-Riverside that resulted in a study which found “charbroiled burgers produce more particulates than clean-diesel trucks” (Jan 26, 2012).

Specifically, if a clean-diesel 18-wheeler truck is burning ultra-low sulfer diesel fuel, it would have to travel 143 miles on the freeway to send up the same mass of particulates as a single charbroiled hamburger patty. As per this article on WSAZ News on “new california study finds more particulate emissions from charbroiled burgers than diesel trucks”, clean diesel technology is really cleaning up the trucking industry. Recent research from North Carolina State University demonstrated that trucks in compliance with newer standards showed a 98% decrease in NOx and a 94% reduction in particulate matter emissions.

The study, summarized on UCR Today, also found that commercial cooking is the second-largest source of particulate matter in the South Coast Air Basin. Looks like we need to start installing clean cooking technology now!

Anyway, this gives you something to think about that before your next trip to Hardee’s, for example.

Sustainability Requires Shared Understanding

A recent article on “Sustainable Success” over on the CPO Agenda discussed three challenges that, when addressed, can lead to success in sustainability efforts. The challenge of tools and transition to better processes is well known, and straight-forward to address. The challenge of recognizing the achievements of supply management professionals is lesser known, but there are a number of techniques that can be used to address this challenge. However, the challenge of building a common understanding of just what sustainability means and why it is relevant to procurement is often overlooked and not as easy to address.

As the article notes, first among the difficulties in getting sustainability right is making sure everyone sees the same potential benefits. This means a common understanding that goes beyond what the term sustainability means on its own, but what it means for Supply Management and the organization as a whole. As the article notes, sustainable procurement aims for the same outcomes that any buyer would wish to see in their work, and delivers some additional benefits that can go beyond the buying organization. In particular, it means seeking benefits now that do not impact the ability to seek benefits in the future. The impact of activities must be considered not just with respect to the current sourcing event, but over the lifetime of the category and any affected supplier relationships.

So how do you come up with a common definition?

As the article notes, a good way to start is by determining how a potential decision stacks up with respect to some key factors, such as:

  • customer reputation
    does it increase your net worth in the eyes of a customer (who has also embarked on a sustainability agenda)
  • risk management
    does it decrease your overall risk exposure (in terms of supply availability, reputational damage, or media exposure)
  • medium / long term value
    does it decrease costs, increase quality, or insure available supply
  • supplier relationship(s)
    will the supplier partner in innovation to reduce production costs, reduce waste, and decrease environmental impact

And then by determining how the decision stacks up with respect to concrete sustainability factors such as:

  • raw materials
    are the materials you are using renewable and can they be extracted with minimal harm to the environment
  • energy requirements
    are the energy requirements associated with your purchase (for production, storage, and transportation) minimal and can they be met with renewable resources
  • waste products
    are waste products minimal and/or reusable and/or reclaimable? can the food waste be used to feed livestock? can the metal waste be melted down and reused?
  • worker treatment
    are all workers who take part in your supply chain treated ethically, responsibly, and fairly, using standard guidelines, such as those outlined by JLP

If a supply management decision would increase customer reputation, reduce risk, contribute to medium and long term value, enhance supplier relationships, use renewable (and non-environmentally harmful) raw materials, reduce energy requirements, minimize (or eliminate) waste in production, and do all this in the context of ethical worker treatment, then, regardless of what definition of sustainability each individual on a cross-functional sourcing team is partial to, it should be easy to agree that such a decision, at least in the mid-term, is sustainable.