Monthly Archives: September 2007

Design For Recycle

If you work your way through the posts on the automotive sector, the top supply tips, and the virtues of contract management and dive into the Corporate Social Responsibility & Sustainability posts, you’ll find a gem hidden deep in the mine – and that gem is Design for Recycle (also known as Design for Disassembly). As highlighted in his posts Sony to Turn Sustainability Into Money Maker and How Can You Do Good? Take a Page From HP’s Book, Tim points out how recycling is turning out to be a huge success for HP and Sony, from a financial perspective as well as a corporate social responsibility and sustainability perspective.

Not only is this a gem, but we’re not too far from the point where it will be critical for this to be part of every product manufacturer’s supply chain. Why? First of all, skyrocketing demand for raw materials in the developing nations is causing serious inflation across the board – and you can’t just expect to pass that cost on to your consumers who expect your product to hit a certain price point and, more importantly, may not be able to afford your product if you miss this price point. Secondly, you’re going to start to see a lot more regulation coming into play globally with regards to not only restricted materials and environmental impact, but also on disposal regulations and what YOU are responsible for. Europe led the way with the End of Life Vehicles (ELV) Directive and the Restriction of Hazardous Substances (RoHS) Directives. Starting this year automotive manufacturers must provide free take-back for all vehicles they’ve put on the market and make sure this is a local drop-off center for such vehicle in every market they sell in. Computer and Electronics manufacturers are now banned from using dangerous chemicals, must be 100% transparent with what they do use, and conform to all chemical directives, such as those found in Registration, Evaluation, Authorization and Restriction of Chemical substances (REACH). Parts of Asia are now proposing similar regulations, and with 71% of voting-age Americans believing that corporate America’s reputation as a whole is either “not good” or “terrible”, it’s not going to be able to stay off of the political agenda for much longer. (Is Your Corporate Reputation a Liability on Your Balance Sheet, Directors & Boards, p 32)

Then, there’s probably the most pressing gap of all – the forthcoming talent crunch. At first glance, you might think these are two completely unrelated subjects, but that’s just not the case. If you’re hiring today, you’re not only looking for Generation X‘ers (born between 1964 and 1979), but Generation Y‘ers (born between 1980 and 2000) as well, and these generations are very concerned about the environment, sustainability, and the responsibility of the corporation to address these issues. So much so that it may not matter how big of a paycheck you’re offering, because Generations X and Y, although they expect a big paycheck in return for what they can offer you, also value other things and won’t take a job that does not fit in with their lifestyle – which is becoming more socially cognizant by the day. Thus, those corporations who Design for Recycle at the beginning of New Product Development will be much more likely to answer “Yes” when someone asks if they Got Talent? compared to their competitors, which could be fighting much harder to hold their own in the talent war.

In other words, if you don’t adopt Design for Recycle, or at least Design for Dissembly soon, in addition to plunging sales in markets where environmental impact and sustainability are on the minds of every consumer, you also stand to face skyrocketing material costs and a lack of fresh talent to bring those products to market. A grim future, especially since those companies who have already adopted it are not only increasing market share, controlling raw material costs, and attracting the best and brightest – but making money off the deal. How can you beat that?


As far as I’m concerned, we’re already paying too much!

Supply Chain Humor This Week VIII

Today I bring you three more spenderific stories from the hat of The Satirical Sourcerer.

Cost Avoidance 101:
  Stop spending ridiculous amounts of money on things that you know millions of people will try to break immediately. Australia spent $84.4 Million on a ‘porn filter’ for the internet. A 16 year old cracked it in 30 minutes. A predictable ‘Oops’.

Okay. Basic filters like NetDog are $24.99. What’s the other $84,399,975.01 for? If I was the Commonwealth Director of Public Prosecutions (CDPP), I’d be launching a full blown fraud investigation.

What company has released a report that says they save their clients on average 7.3% per year more than they did in 2004?
  The same company also has a new slogan entitled “Save Money. Live Better“.
Iasta? Ariba? A sourcing consulting firm? Give up?

It’s Walmart. According to Wal-Mart, research commissioned from Global Insight demonstrates that as of 2006, the retailer has saved U.S. families $2,500 a year, up $7.3% from $2,329 in 2004.

But one has to wonder if the good times are over, because this picture, taken this month, seems to indicate that prices are actually rising … steeply … 21.5% to be precise!

How to combat the decline in the US dollar:
  Remember the Pizza for Pesos story? Well here is yet another update: Things have went so well since the company started accepting pesos, that 8 months later they have 6 more stores, with plans for 15 more by the end of ’07, and 40 more by the end of ’08. Now several other companies are considering following suit.

In the North? Then try Take-Out for Twonies! After all, the Canadian dollar is par now!


Bonus Story!

Would you like your coffee leaded or unleaded?

The organization running the West Coast Green conference in San Francisco this week ordered paper cups from the lowest cost supplier which, surprise, surprise, was located in China. But at least these cups came with a warning: Caution: Contains Lead.

My Thoughts on the Ariba – Procuri – Emptoris Circus

This post has been updated in My Thoughts on the Ariba – Procuri – Emptoris Circus: Extended Edition . The reader is strongly urged to check out that post instead.


Ariba‘s buying Procuri! The gorilla-marketing vultures of Emptoris are trying to capitalize on it! It’s so unexciting and uninnovative that I’d rather have Keith Jackson‘s job and stop-watch how long the evaporation and ultra-violet breakdown processes actually take when a thin sheet of latex changes from a liquid to solid state.

But since I’m probably not going to get any peace until I offer my thoughts on the matter, here are summaries of the conversations that I think took place in the Ariba Executive suite before the first offer, the Procuri Boardroom when the offer was seriously being considered, and the Emptoris marketing cage when word leaked that a tentative agreement was reached.

Scene 1: The Ariba Executive Suite. Yakko, Wakko, and Dot are sitting solemn and anxious around a big table late last year.

Yakko: Our stock price is dropping!
Wakko: Our profits in danger of stopping!
Dot:   And our boss is very unhappy with us.
Yakko: We need a new idea.
Wakko: But we’ve already tried IKEA!
Dot:    And that kid who used to ride the spiffy short bus!
Yakko: If we don’t do something fast …
Wakko: We might run out of gas …
Dot:    Or at least champagne shooters!
Yakko: We need to make innovation!
Wakko: We need to take back the sourcing nation!
Dot:   We need to go to … Hooters!
Yakko:  Yes, those are lovely owls!
Wakko:  Lets give them our towels!
Dot:    And then order in Chinese.
Yakko:  I’m a bit grumbly …
Wakko:  And I’m a bit humbly …
Dot:    And I like to swing in the breeze!
Yakko:  Maybe we should get some fresh air!
Wakko:  The air is stale around my chair!
Dot:    And our food is at the door!
Yakko:  I’ll pay for it!
Wakko:  Pay … that’s it … we need to pay for it!
Dot:    What do we have to pay for?
Yakko:  Something .. we’re here for something …
Wakko:  That’s right … something …
Dot:    Yes … we need … to raise … profits!
Yakko:  But we have no ideas …
Wakko:  And we can’t sell IKEA …
Dot:    And the big guy’s taking fits …
Yakko:  So why don’t we just buy some!
Wakko:  Yes, it will be so much fun!
Dot:    And we might even get some cash out of it too!
Yakko:  But we have lots of software …
Wakko:  Yes! It’s right over there …
Dot:    And we’ve even got a network to woo!
Yakko:  But we don’t have every single buyer!
Wakko:  It could be because our prices are higher!
Dot:    Or because our competition has more SaaS!
Yakko:  So let’s just buy ’em!
Wakko:  Then we’ll have show’d ’em!
Dot:    With a good swift boot to the *ss!
Yakko:  We’ll get all the revenues!
Wakko:  In all the glorious green hues!
Dot:    And maybe even the mid-market too!
Yakko:  So, who do we buy?
Wakko:  Who’s on-demand with the biggest slice of pie?
Dot:    Covered in anchovie stew!
Yakko:  I know! Procuri!
Wakko:  They’re always in a hurry!
Dot:    To take deals from us!
Yakko:  Then we’ll have the buyers!
Wakko:  And our revenues will be higher!
Dot:    And our boss will finally give us the short bus!

Scene 2: The Procuri Boardroom … a few months ago. The Goodfeathers have just entered.

Squit: As far back as I can remember …
Pesto: Do you think you amuse me with your rambling? Do You!
Bobby: You talkin’ to me? YOU TALKIN’ TO ME?
Squit: I’m not talkin’ to you!
Pesto: Dat’s it!
   Thwok! (Pesto conks Squit.)
Pesto: Now why are we here?
Bobby: We have to make a decision.
Squit: Are we gonna off someone? Are we? Are we?
Pesto: I hope so! I want to cap some ‘caps!
Bobby: No … we’re not capping anyone. We’re here to talk about a deal.
Squit: Why?
Pesto: I still want to pop off a few!
Bobby: Guys! Guys! We’re not in that business anymore! Remember! Those days are behind us! Way behind us! Over a decade ago. Well before Procuri.
Squit: I know, I know. But I’m bored.
Pesto: And I’m anxious!
Bobby: Yes … so let’s get down to business.
Squit: What are we here for today?
Pesto: The usual briefings?
Bobby: No, someone made us an offer.
Squit: An offer?
Pesto: An offer?
Bobby: Yes, an offer … for Procuri.
Squit: How much?
Pesto: How soon?
Bobby: A fairly large amount … in the near future.
Squit: What’s the multiple?
Pesto: Is it what we’d hoped for?
Bobby: Not what we’d hope for … but not bad either. I think we should consider it. We’ve been in this particular game a long time … and I think it’s time that we move on.

Scene 3: The Emptoris Marketing Cage … late Wednesday night.

Pinky: Gee, Brain. Ariba’s buying Procuri! Narf! What do we do? Zort?
Brain: The same thing we do every night, try to take over the (sourcing) world!
Pinky: Zoink! But how are we going to do that, Brain? Ariba just hit a home run? Right? Blip!
Brain: FUD!
Pinky: Fud? FUD? Yeah! What’s FUD?
Brain: Fear! Uncertainty! Doubt! We’re going to convince them that Chicken Little was right! That the sky is falling!
Pinky: The sky’s falling? THE SKY’S FALLING!!! HELP!
Brain: Yes, that’s the general idea!
Pinky: We have to take cover! Narf! COVER! Zort!
   SMACK!
Pinky! That smarts! WhatchaDothat for, Brain?! Zoink!
Brain: You idiot! The sky’s not falling. We’re just going to convince the dimwitted masses that the sky is falling.
Pinky: So they’ll buy metal umbrellas? I’ve always wanted a shiny metallic umbrella, Brain! Can I have one? Please? Oh Please? Please?
   THWOP!
Pinky: Oww! Owowowowow!
Brain: No dipstick! We want them to think that the rug is being pulled out from under them!
Pinky: … but that sounds scary, Brain!
Brain: Yes! And that’s the point! We want them to think that their applications, support, and service are going to disappear over night! They’ll be terrified … and looking for a better answer.
Pinky: An answer? I’d like one of those!
Brain: Yes … and we’ll be that answer! We’ll bombard the media! The only other name they’ll see is ours! We’ll pack it with reassuring messages that only we have an integrated solution! That only we are pure! That only we can support them without a hitch for as long as they need us! And …
Pinky: And …
Brain: That only we’ll give them credit for investments they’ve made in our competitors … that only we will give them up to a year free!
Pinky: I like Free!
Brain: Yes … everyone likes free … but it won’t be … It Won’t Be …
Pinky: So we’ll be – what do you call it … bending the truth again — just like our “one” product is really Zeborg, Intigma, ValueEdge, MindFlow, Dicarta …
  Thwap! Clonk!
Brain: I told you to never speak of that again!
Pinky: Sorry!
Brain: But it will work! It will work! The sheep will panic and run to us! We’ll let them in and count their dollars one million by one million by one million!
Pinky: And then we’ll rule the (sourcing) world? Narf!
Brain: Yes Pinky, then we’ll rule the (sourcing) world!


“The ‘truthiness’ is, anyone can read the news to you. I promise to feel the news … at you.”
  Stephen Colbert, The Colbert Report


P.S. The satirical play above is the only post I’m going to make on this subject. If you’re interested in having this relatively uninteresting and uninnovative piece of news analyzed seven ways from Sunday, please look elsewhere. This blog is about sourcing innovation, not merger, acquisition, and marketing frenzy. At the end of the day it’s what the solution can do for you, and not who owns it that’s important. Have a good weekend.

Crouching IBM, Hidden Accenture

Every now and again I search for Sourcing Innovation on Google, expecting to find this blog and companion website, a few Spend Matters posts, Nine Sigma, a service for innovation seekers looking to hook up with innovative solution providers using open innovation, and maybe the Wikipedia definition for innovation. But I recently ran the search, and what did I find in the top 5? IBM with their Innovation Sourcing white paper and Accenture with their Innovation Sourcing Strategy Matters research report. And, especially in the former case, what nerve!

According to IBM, innovation sourcing is the term used to collectively describe the assets, processes, and techniques used in outsourcing contracts to drive innovation. I have to disagree. As far as I’m concerned, innovation sourcing is innovated sourcing and innovated sourcing is any sourcing endeavor you do that applies innovation – be it outsourcing, insourcing, category sourcing, or personnel sourcing. And the innovation doesn’t have to to be restricted to processes and techniques – it could be the technology you employ, the location of alternate materials, or even finding a way to bypass sourcing altogether. Now I know I should be flattered that they used my blog as their inspiration for suggesting a way to take outsourcing to the next level, but they could at least get it right!

In Accenture’s paper, penned by the Institute for Strategic Change back in 2003, they noted that although many companies are increasing their reliance on external sourcing for innovation, most of them lack an innovation sourcing strategy that would not only help them decide what combination of internal and external sources they should consider but how to leverage those resources throughout the innovation chain. This is important because a good innovation sourcing strategy can open up new doors, delivery quality results faster, cut the cost of innovation, facilitate priority calls, and even stimulate internal innovation while the lack of such a strategy carries risks and costs.

According to Accenture, a good innovation sourcing strategy, which should be holistically driven, addresses five questions:

  • What is the organization’s innovation strategy, including desirable domains and end products for innovation?
  • What are the key sourcing principles?
  • What are the firm’s innovation sourcing channels and what needs do they address?
  • How are the interfaces across channels identified and managed?
  • What international organization mechanisms need to be established to leverage external sourcing effectively?

Not bad … but what about Why?? And, more importantly, Why?? First of all, you can’t develop an effective innovation sourcing strategy unless you know why you should have such a strategy, and how it could help you source better. And secondly, you need to know why you want a strategy. Because a strategy takes commitment, and that takes drive.


Roses are Red, Violets are Blue, Mz. Dawson is Sassy … and so am I!

What’s the Key to Effective Purchasing?

CAPS Research latest Practix, The Key to an Effective Purchasing System: Is It Technology or Supplier Relationship Management?, by Keah Choon Tan asks whether sophisticated and often expensive information technology is the only solution to improve competitiveness in response to the tremendous pressures of globalization and increasingly demanding customers. The study describes the lean but highly efficient supply management system of a world-class casino-hotel chain that emphasizes strategic supplier relationships over implementation of sophisticated information technology and that has developed a supply management system founded on a contemporary management philosophy that stresses long-term, mutually beneficial relationships, trust, and sole sourcing.

The goal of the article was to demonstrate that an effective supply management policy can be the key to managing the supply function effectively. The policy emphasizes the formation of strategic alliances to achieve the lowest total acquisition cost, rather than forcing suppliers to bid on each purchase – since this approach tend to focus on short term measures such as unit price. Once the strategic alliances are formed, the best suppliers are selected for each item based on quality, reliability, delivery, and total acquisition costs and blanket orders are issued. Furthermore, to update and continuously improve centralized blanket orders, the company has processes in place to enable suppliers to solicit new business and chefs to request and receive samples and pricing information.

In addition to sole sourcing, the company also employs supplier performance monitoring, continuous evaluation, and competitive bidding when a new product, or source, is needed. The company also has well-defined, rigid, supplier selection criteria which include competitive pricing, quality standards, reliable services, processes, and delivery, the ability to provide niche product and design concepts, financial stability, provision of warranties, insurance and bonding, proven performance standards, and excellent service and support.

The study then deduces that implementing an appropriate process is the key to solving business challenges, and information technology is merely a tool to facilitate the process. Furthermore, the study notes that the process has led to time savings, cost savings, accuracy, waste elimination, and improved control without the support of much in the way of information technology.

Although I’d have to agree that the process is key, I don’t think the study stresses enough that it was based on the restaurant services arm of a casino hotel chain that has only eight locations, all of which require essentially the same items. This is not very sophisticated supply management. For an operation of this size, good processes backed by Excel and Access are pretty much guaranteed to get results (but not necessarily great results, especially from an efficiency standpoint).

Thus, although it’s a good report – it’s also a dangerous one. There’s no way this would work for a major fast food chain if it did not have good sourcing and procurement systems to back such a strategy up. Although tools alone do not a successful sourcing process make, without tools, the supply management team of any chain of even just a few dozen locations would quickly become swamped under information overload and be unable to keep track of who is supposed to ship what where, whether or not performance is acceptable, whether or not quality is acceptable, and whether or not they are truly getting the best price. Although a sole source strategy backed up only by good supplier management is often a great approach for a small business, without good technology to back it up, it just doesn’t scale!


A fool and his money are soon parted … don’t be a fool!