In What Does the doctor Do?, I gave you a high-level overview of what the doctor does — Innovation for the Real World — and how it came to pass. Then, in What Does the doctor Do? … For Executives, I outlined what the doctor can do for sourcing & procurement technology and/or services providers and for enterprises looking to acquire sourcing and procurement technology and/or services for their day-to-day operations.
In this post, I’m going to outline some of the specific services that I offer. I’ll focus on packaged services that allow you to quickly initiate a working relationship with the doctor and Sourcing Innovation. A later post will focus on more advanced and/or more involved service offerings that are easier to discuss once a relationship is in place.
Technology & Service Companies
Total Solution Assessment
the doctor will spend approximately three days on your site, meeting with your senior staff. Together, we’ll explore your technology offering, services offering, training and education materials, product roadmap, messaging, positioning, and current marketing strategies. I’ll then provide you with a written high-level assessment that captures where you are, how that compares to the market, and, if appropriate, what you could be doing to be more competitive. After you’ve had a chance to digest the report, I’ll conduct a one to two hour conference call to discuss it in depth.
Technology Roadmap Assessment & Recommendations
the doctor will spend approximately two days taking a deep dive into your technology offering — functionality, architecture, platform, and UI; compare it to the state of the practice; assess it with respect to customer needs; and then prepare a detailed written assessment that captures where your solution is with respect to the market, what improvements might need to be made, and what enhancements could be made to differentiate it. After you’ve had a chance to digest the report, I’ll conduct a one to two hour conference call to discuss it in depth.
Public Label Writing
the doctor will work with you to create a co-branded expository white paper relevant to your solution domain that explains what the problem is, why it needs to be addressed, and what the benefits of addressing it can be. The first step in selling a solution is making sure that people understand they have a problem. A sponsored white paper is a powerful way to get your salespeople over that first hurdle.
Sourcing Innovation Illuminations
Sourcing Innovation will be launching a new service called Sourcing Innovation Illuminations that, like the briefs and perspectives offered by analyst firms, will serve to elucidate a service or technology need and the state of the market with respect to that need. However, unlike the briefs and perspectives offered by many of the analyst firms, these pieces will be written by someone with a strong understanding of technology, and will clearly define how technology (or the technology-based solution offering) can help, what the current capabilities of the relevant (underlying) technologies are, and what a buyer should look for.
Private Label Writing
the doctor will help you to prepare your marketing brochures. I have a strong understanding of technology, supply chain needs, and the space as a whole, and I can help you focus on messaging that succinctly summarizes the problem, the solution you’re offering, and the particular benefits of your solution that are most relevant to a buyer.
the doctor will ghost-write articles on your solution space and how your solution addresses problems in that space. These articles can be submitted to traditional and on-line publications, which will publish vendor-specific content if it is broadened appropriately for general consumption.
the doctor will spend up to three days meeting with your team to identify what your problems are, where you are on the process and technology curves, and what solutions would be best for your organization. I will then prepare a written report that summarizes your challenges, your current processes, your current technology, what you need to look for in a technology and/or service solution, and what benefits you can expect to receive.
If you need a new technology(-based) solution, the doctor will help you create the RFx that you need to be sending out to make sure you get the information that is relevant to your needs, which is essential to selecting the right solution. It’s hard to write an RFx for a solution you don’t yet fully understand, and every day dozens (if not hundreds) of companies are sending out RFxs for sourcing and procurement technology solutions that don’t effectively communicate the solution the company actually needs. There’s no need for you to be one of these. the doctor can help.
the doctor will spend up to three days helping you assess proposals from potential vendors, and prepare a formal recommendation on the strengths and weaknesses of each.
Train the Trainer
the doctor has a background in both academic education and industrial training, and can assist you in training your power users and star performers on new processes and new technologies. The goal will be for these key resources to achieve the level of understanding and proficiency necessary to be able to disseminate their knowledge to the rest of the organization, thus making your organization independent of vendor and other third-party services personnel and consultants.
thedoctor <at> sourcinginnovation <dot> com for details!