Monthly Archives: August 2013

Which Ideas Should You Have Stolen in 2013? Part III

Back in January, Stores Magazine wrote an article on 20 Ideas Worth Stealing in 2013 that had some ideas worth stealing by your Supply Management and Marketing organizations. But were they all worth stealing?

These articles sounded good on the surface, and were also good when you dug in. SI would definitely recommend stealing these ideas if you haven’t already:

  • Engage the Whole Customer
    Don’t just focus on products or services – create a blend that meets the customer’s needs with a single solution. If necessary, create an optimized, servitized supply chain.
  • Bring Catalogs to Life
    Leading Supply Management organizations integrate catalogs into their e-Procurement systems in smart ways that allow buyers to find the contracted items that meets their needs and acquire them effortlessly and that help Sales and Marketing acquire the technological solutions that will give customers access to leading, virtual, catalog technology for the end consumer that will highlight the benefits and features of the products being sourced for sale.
  • Turn Pins into Purchases
    For an organizational user making a purchase of a contracted item through the e-Procurement catalog, it should be as easy as pinning a photo on Pinterest. Similarly, the shopping cart technology on the organization’s e-Commerce website should be as easy to use.
  • Reward Smart Choices
    It’s not short term savings that matter, but long term value generation. Spending a dollar today to save two tomorrow is just good sense if you want the organization to be around for the long-haul. Don’t be afraid to tell Wall Street where to go. Their short-term focus is doing irreparable harm to the economy.
  • Invest in the Community
    Invest in supply management organizations, research institutes, and educational programs that will train your staff and advance the state of the discipline as well as investing in sustainable community programs that will benefit your customers.
  • Location Apps, Location Apps, Location Apps
    At any given point in time, you need to know approximately where your product is. You need this visibility as you need to know as soon as possible that you are not going to get that shipment on time unless you take action. It’s pointless to provide a consumer with a mobile set and product tracking if you can’t even ship the product.

So, in the end, thirteen (13) of the ideas were quite good and may even stand the test of time. Get implementing!

Which Ideas Should You Have Stolen in 2013? Part II

Back in January, Stores Magazine wrote an article on 20 Ideas Worth Stealing in 2013 that had some ideas worth stealing by your Supply Management and Marketing organizations. But were they all worth stealing?

These articles sounded good on the surface, and were good when you dug in. SI would definitely recommend stealing these ideas if you haven’t already:

  • Meld Physical with Virtual
    This makes a lot of sense. Physical flows should be managed by virtual SaaS supply chain solutions that manage the information flow end to end. And wherever possible, technology that helps the consumer should be integrated into the process as well.
  • Healthy Choices
    In 2010 the CDC (Centers for Disease Control and Prevention) reported that 35.7% of adults are obese and 17% of children are obese in America. It’s just the right thing to do. And if you really want to be healthy, push GMO out of your supply chain. Just because you can splice DNA from completely unrelated organisms doesn’t mean you should. We still don’t know what the long term effects of GMO are. For starters, there was a time when lactose and gluten intolerance was rare. Now it’s common. That correlation is too hard to ignore. Plus the increase in cancer rates in countries heavily reliant on GMO food. It’s just an unnecessary risk.
  • Right-Size the Footprint
    It’s all about lean and sustainability. No waste, no unnecessary drain on the environment.
  • Add Zing to Rewards
    Whether it is for consumers to drive loyalty to your brand, or for your employees to encourage greater drive towards success, zing helps.
  • A Wink and a Nod Toward Innovation
    Innovation is key, but sometimes the only way to succeed if it’s new to you is to take baby steps.
  • Seniors as a Featured Attraction
    All too often, experienced personnel are pushed into early retirement in short-sighted corporate efforts to reduce costs. All this does is push experience and wisdom out the door. Experience and wisdom need to be retained. New employees bring new energy, methods, and technology — but without experience and wisdom to guide the proper implementation, it will be wasted energy, methods, and technology. So focus on the wise inside and outside of your organization and you might find that your potential soars.
  • Flexible Format
    As market and supply chain conditions change, you need the ability to adapt.

So, were these all of the ideas that were good? Come back tomorrow to learn more.

Which Ideas Should You Have Stolen in 2013? Part I

Back in January, Stores Magazine wrote an article on 20 Ideas Worth Stealing in 2013 that had some ideas worth stealing by your Supply Management and Marketing organizations. But were they all worth stealing?

Even though they sounded good on the surface, SI would not have recommended stealing these ideas:

  • Offer More Options
    While it might help a new startup break into the market, options add complexity, complexity adds cost, and unless you are serving the luxury marketplace, your corporate sustainability could be put at risk. And SI is not too fond of unnecessary shipping of product back and forth – that’s just not green.
  • Picture Success
    A picture may be worth a thousand words, but you need the words – in particular, you need the strategic transformation plan to get there, whether we are talking about a new marketing initiative or a new Supply Management initiative.
  • Social Crowd-Sourcing
    Offering progressive discounts against unknown inventory might get attention in the consumer world, but it also risks creating unhappy customers if you greatly underestimate demand. Similarly, how long would you deal with a supplier who would never commit to a price or an inventory level? Especially if you valued your CBI insurance!
  • Place Ad Here
    While using existing programming may sound like a good idea to get your message out in the Marketing world, you risk alienating your customers that do not want to be exposed to advertising in the few aspects of their lives that are still free from advertising. And there is no equivalent in Supply Management that would make any sense at all.
  • Quality Facebook Time
    Facebook is the New Egypt. We don’t need to go back in time thousands of years to when civilization was just learning to preserve its accomplishments for posterity. ‘Nuff said.
  • Friends Helping Friends
    If you don’t know what you need, then you shouldn’t be making a purchase. Period. This is a ridiculous idea.
  • Bring the Runway to the Consumer
    If you suspect demand is going to be high, and that consumers are not going to want to wait long, then don’t advertise your product until you know what the fulfillment date will be. It’s that simple. There’s a point where acceleration becomes so fast that consumers and suppliers can’t keep up. Remember that.

So, were all the ideas bad? No. Come back tomorrow to learn more.

OMG! LCL is MTWI! Should I be ROTFLMAO?

LCL, or Less than Container Load, as noted in this article over on Inbound Logistics on Less Than Containerload, More Than Worth It, was, historically, slow, costly, risky, and nothing to get excited about. But that was before we had consolidators, freight forwarders, and 3PLs who had access to advanced route planning and optimization technology that can figure out the best way to consolidate LCL shipments from multiple vendors.

As the article notes, today’s LCL is much improved, with end-to-end pricing; direct routes and frequent sailings; increased visibility and control; streamlined processes; and packaged solutions that provide security, clarity, speed, and certainty. This is true, and has been for quite a while. Logistics, Inventory, Warehousing, and Route Planning solutions have been pretty damn good for almost a decade now, and this is old news.

The only thing that’s not old news is the fact that many a shipper, still operating on the 3 bids and a buy, using the phone, and doing it like they were 20 years ago, still don’t know the realities of the new reality and are not taking advantage of all of the options that are available.

Good visibility and optimization capability allows 3PLs to consolidate LCL shipments to make FCL for most of the shipment, take advantage of empty miles using services like BuyTruckload.com that allow shippers to save as much as 20% as a full truck is better than an empty truck, increase service frequency to meet demand, and take almost direct routes to the destination. So do what’s best for your business, be it LCL, FCL, LTL, or FTL. There are good options for all of them.

Don’t Confuse Centralized Sourcing with a Centralized Sourcing Model

A recent article over in S&DC Executive on The Four Vs of Fixing a Decentralized Procurement Model noted that implementing a centralized model from nothing is no mean feat and then presented the Four Vs” as a good starting point to begin their path forward to centralization of selected spend categories. Centralization of spend is a necessary step on the path to a centralized sourcing model, but that’s all it is – a step.

In order to have a centralized sourcing model, you have to centralized:

  • Talent,
    all of the Sourcing and Supply Management Personnel have to be in the same business unit
  • Technology, and
    all of the operations, even if they are decentralized all over the world, need to run on a common base technology platform
  • Transition,
    all of the processes need to be migrated to common sourcing and supply management processes, with local sourcing only taking place on categories that are truly local (otherwise, sourcing should be center led)

Now, when you are transitioning processes, you should start with sourcing and procurement, as this one-two punch will give you the biggest bang for your buck. The application of good advanced sourcing techniques to categories never sourced this way, or to significantly larger spend volumes, will typically identify savings opportunities in the 10% to 12% range. Then, good procurement systems will make sure that the savings are captured by preventing maverick spend (if the spend has to go through the system and appropriate rules are in place) and making sure the invoices match the POs which will need to match the contracted rates.

And the first step in a good sourcing process is spend analysis, which, if you want to get it right, does require:

  • Visibility,
    into all of the spend in the category being sourced
  • Variance,
    on the spend between sites (which will give you a quick estimate of savings potential)
  • Velocity, and
    to savings which results by choosing categories where contracts are expiring or have expired and where there will be little resistance
  • Value.
    generated from the process in a way that can be measured, tracked, and reported to the CFO.

The four V’s covered in the article are indeed a good starting point on your journey to centralized the sourcing process, but that’s just one aspect of transition, and it doesn’t even address technology or talent, two key factors in the centralization of a Supply Management function.