Monthly Archives: December 2005

the doctor’s Marketing 101 for Small to Mid-Size Supply Management Solution Providers

Industry Average in the IT vertical, depending on the source, is between 7% and 15% of revenue, which usually includes (dedicated) marketing or PR staff (if you have any), and usually excludes sales staff and C level executives. I generally recommend that you start with a budget that is at least 10% or revenue, quickly scale up to a budget that is 15% of revenue within a year as you build into the full breadth of your first full-on marketing efforts, and then, as you become more visible in the space, scale back down to 10% of revenue after a couple of years.

Thus, if you were a 2M company, you’d start with 200K as you wouldn’t do much in the early (planning) stages, but ramp up to 300K in the next budget. At this size, you probably wouldn’t have a full time marketing exec (or if you did, she’d have other duties w.r.t. pre-sales and sales as well), just some (part time) support resources (that don’t eat up too much of the budget, as you need six figures for activities).

So how would you allocate the budget, which should be mostly reserved for external activities?

I typically recommend a mix of:

  • brand presence — for long term brand building,
  • thought-leadership (white papers, etc.)) — for mid-term traction, and
  • events (online and offline) — for short term (one-time) (qualified) lead generation.

Budget-wise, this means you want a bucket for events and webinars, a bucket for thought leadership (white-papers, website, etc.), a bucket for advertising (maybe some print, but mostly web), and a slush fund to augment each bucket when the right opportunity presents itself or you’re doing a major promotion of a new product.

You can split it evenly, 25/25/25/25, or tip it towards what appears to work best in your targeted verticals. I always recommend at least 20% for continued brand presence (as constant visibility is the foundation of brand awareness), as most companies underemphasize the importance of this, and at least 20% for thought leadership, as most companies underemphasize the importance of this as well, but the specific split will ultimately be tailored to what works best in your target verticals.

Generally, I start a recommendation with:

  • continued brand awareness on a well trafficked niche site (i.e. blog)
    with occasional direct print marketing campaigns
  • (at least) one webinar in alternating quarters
    advertised through a different channel each time (to gauge true audience) (magazine e-mail list, society list, etc.)
  • one thought leadership piece / white-paper in alternating quarters
    which should come before the webinars and at least two external or sponsored per year
  • at least one event in each geographic zone you do business in each year;
    i.e. one event in Europe, NA, and/or Australasia each year that reaches a significant portion of your target audience; if no event fits, hold your own; for a few thousand in room rentals and food costs at a local hotel, and speaker expenses, you can gather all of your potential customers in the area, put on a great show, and get all the qualified, hungry, leads for yourself
  • campaign specific promotions
    extra brochures, PR support, thought leadership, event expenses, etc. tailored to specific verticals

That’s it in a nutshell.

A Hitchhiker’s Guide to e-Procurement: Wrap Up

Mostly Harmless

Introduction
Requisitions, Part 1
Requisitions, Part 2
Approvals, Part 1
Approvals, Part 2

Purchase Orders, Part 1
Purchase Orders, Part 2
Goods Receipts, Part 1
Goods Receipts, Part 2
Invoices, Part 1

Invoices, Part 2
Reconciliation, Part 1
Reconciliation, Part 2
Payments
Tax Reclamation, Part 1

Tax Reclamation, Part 2
Analysis, Part 1
Analysis, Part 2
Catalogs and Contracts, Part 1
Catalogs and Contracts, Part 2

Costing a Solution
Procurement Models
Sectors
Terminology
Summary

Select Historical White Papers By Sourcing Innovation from 2007 to 2018

BravoSolution (acquired by Jaggaer)

  • The Future of Optimization [2010] (PDF)
  • The Knowledge Economy [2011] (PDF)
  • Top 10 Technologies for Supply Management Savings Today [2012] (PDF)
  • Taking the First Step on Your Next Level Supply Management Journey [2012] (PDF)
  • Top Ten Things to Do in 2013 to Control Costs [2012] (PDF)
  • Top Ten Transitions To Tackle in 2014 to Tame the Tolls [2014] (PDF)
  • Top Ten Trends for Supply Management Value Generation in 2015 [2014] (PDF)
  • Strategic Supply Management Alignment: The Itinerary for Your Next Level Supply Management Journey [2014] (PDF 1) (PDF II) (PDF III)

Claritum

  • An Introduction to Tail Spend: and why you need a technology-based solution [2016] (PDF)

Copexprise (rebranded Directworks, acquired by Ivalua)

  • Sourcing Lifecycle Management (SLM): A New Dawn for Direct Sourcing [2007] (PDF) (Ghost Authored)

Coupa

  • 10 Secrets to Recession Proofing Your Business (PDF) [2008] (Ghost Authored)
  • The Hidden Costs of On-Premises Procurement Software and Why On-Demand Software Offers Lower TCO (PDF) [2008] (Ghost Authored)
  • Seven Strategies That Will Guarantee e-Procurement Cost Savings Through User Adoption (PDF) [2008] (Ghost Authored)

Deem (acquired by Travelport)

  • The Four Pillars of Modern Procurement for SMB: Giving Procurement the Whole Enchilada [2015] (PDF)

Ecovadis

  • Playing With Fire — 4 Hidden Risks Lurking in Your Supply Chain [2016] (PDF)
  • Why Sustainable Supply Risk Management Cannot Be Siloed: Lessons From Leaders Who Beat the Odds [2016] (PDF)
  • 5 Essential Criteria for Selecting a Supplier Sustainability & Risk Monitoring Solution [2016] (PDF)

Enporion (acquired by GEP)

  • Integrated End-to-End eProcurement: The Foundation of Spend Management Success [2008] (PDF)

Integration Point (acquired by Thomson Reuters)

  • Why You Need Trade Visibility [2009] (PDF)

Iasta (acquired by Selectica, merged with b-pack, rebranded Determine, acquired by Corcentric)

  • (Co-)Authored (the initial version of) every wiki-paper on the e-Sourcing Wiki

Ivalua

Keelvar

  • Optimization: Higher Adoption is Where True Value Lies [2016] (PDF)

Lavante (acquired by PRGX)

  • SIM-Powered Recovery: Taking Capital Recovery to the Next Level [2013] (PDF)

Nipendo

Pool4Tool (acquired by Jaggaer)

  • Direct Procurement eBook (Ghost Authored) [2016] (PDF)
  • Rev Up Your Procurement Value Engine [2017] (PDF)
  • The Direct Material Procurement Challenge [2016] (PDF)
  • Value-Based Sourcing in Complex Direct Supply Chains [2016] (PDF)
  • Virtual Procurement Centres of Excellence [2016] (PDF)

Resilinc

  • The ROI of Supply Chain Resiliency [2014] (PDF)

Rosslyn

  • Strategic Spend Visibility – Untapped Potential for Cost Reduction [2010] (PDF)

Sievo

  • Beyond Spend Analysis: Taking Procurement Analytics to the Next Level Through Predictive Analytics [2018] (PDF)

Synertrade

  • Is It Not Time You Get Direct With Your Supplier Risk Management [2018] (PDF)
  • Procurement Strategy – Is It Not Time You Go Direct? [2018] (PDF)
  • Get With the Program [2018] (PDF)

Trade Extensions (acquired by Coupa)

  • Optimization, What Comes Next [2014] (PDF)
  • Complex Sourcing: Are You Ready [2015] (PDF)
  • The Dangers of Benchmarks and Trend Analysis [2016] (PDF)
  • The Dangers of e-Auctions [2016] (PDF)
  • How Optimization-Backed Sourcing Platforms Save Our Souls … Or At Least Our Backsides [2016] (PDF)
  • Optimization Backed Sourcing Platform … or Bust! (A Sourcing Innovation Series) [2016] (PDF)

Vinimaya (rebranded Aquiire, acquired by Coupa)

  • Introducing B2B 3.0 And Simplicity for All [2009] (PDF)
  • Simplifying B2B for Suppliers Enables Buyers [2009] (PDF)
  • Content Enablement Technologies Enable e-Procurement 3.0 [2009] (PDF)
  • The Procurement Marketplace and the Power of Compliance [2014] (PDF)

Select Classic Series on SI: 2006 through 2019 (Direct Links)

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

Select Current Series on SI: 2023 Onwards

2023

2024

2025

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