Category Archives: Supplier Information Management

SupplHi – A Best of Breed Supplier Management Platform for Industrial MRO

In a recent article, we noted that It Does Not Matter Where You Start, You End with BoB in SXM, and if you in the business of industrial MRO, it’s likely that your BoB will be SupplHi.

SupplHi is one of the broadest, and deepest, solutions we’ve seen for Industrial MRO (and Direct in general, but the fact that they have 90% of the supply base in certain MRO categories makes them extremely suited for that categories, as well as the fact that they have the deepest out-of-the-box categorization for MRO which includes 2,600 categories across 250 families in 45 groups of supply [request download] makes them extremely well suited to MRO), covering (at least) baseline functionality across (at least) 7 of the 10 core areas and information tracking in 2 more (Quality and Performance), a claim that only a select few vendors can make in Direct and, as far as we know, none can make in MRO (Maintenance, Repair and Operation) [for both equipment and services).

SupplHi can be summed out as the Closed Loop Supplier Management Hub for your Industrial MRO Supply Base, which not only allows you to centralize all of the data (if not manage it natively) to support all of the supplier related activities, but also gain visibility through multiple levels of the supply chain while evaluating potential (Tier 1) suppliers for risk, compliance, and performance.

If you tried to read that, you’ll realize that’s a mouthful and tightly packed with impressive claims, so let’s talk about how SupplHi supports the Industrial MRO/Classic Direct lifecycle, and then quickly overview the main features.

  • Discovery: a network of over 100K suppliers that is growing daily focused on Industrial MRO
  • Onboarding: a plethora of features and apps to make it easy to onboard suppliers
  • Evaluation: in addition to collecting information on products AND capabilities, collect and store public/shared information on risk, sustainability, certifications, perform due diligence, etc.
  • Monitoring : track all relevant quality, compliance, sustainability, risk, and performance data
  • Management/Development : performance evaluation, sustainability monitoring (including Scope 3), non-conformity management, and development campaigns
  • OffBoarding : status marking, performance evaluations, (de)qualification, etc.

… and if a supplier corrects an issue (lack of certification), adds a capability (factory upgrade), address a major risk, etc., then the cycle can begin again with (re-)onboarding. It’s truly closed loop — and the (pre-defined) master data management capability is among the most extensive data models we’ve ever seen.

The SupplHi site markets a large number of capabilities (which it calls apps, of which there appear to be 25+, in addition to integration services, ad-hoc services, etc.), but six key capabilities that make SupplHi stand out are:

  • DEEP EXTENSIBLE PROFILE: it’s MDM capability allows it to track any and all data you need to track on the supplier, including products, capabilities, certifications, sustainability ratings, quality (metrics), performance metrics, sub-tier supplier linkages, etc.
  • DOCUMENT MANAGEMENT: all product specs, certifications, (insurance) certificates, contracts, assessments, etc.
  • CERTIFICATION AND BANK ACCOUNT VALIDATION: in the platform, no reliance on a buyer NOT fat-fingering a critical piece of info.
  • MULTI-TIER VISIBILITY: few platforms have this, but due to their deep knowledge of the Industrial MRO space and extensible Master Data Management approach that allows suppliers to identify their suppliers, they can map, and visualize, a typical supply chain to the source suppliers even during the Scouting/Discovery phase
  • SUPPLIER CAPABILITY TRACKING: it can track the types of engineer specialties, the machinery available, international codes/standards supported, sub-tier suppliers by category (down to level 3 in the category tree), policies, energy efficiency, and other data required for a proper assessment of an equipment and/or services Industrial MRO supplier
  • ACTION MANAGEMENT: simple information requests, quality issues, development projects (as part of a campaign), etc. all fall under actions that the platform can manage

In other words, as we said before, it’s broad, it’s deep, it has direct capabilities that only a few competitors posses, and it’s built-in category framework and extensive supplier network make it unparalleled in Industrial MRO.

You don’t have to just take our word for it. You can also see:

It Doesn’t Matter Where You Start, You End with BoB in SXM!

In a recent article, we asked in the battle of Suite vs. BoB (Best-of-Breed), which do you choose, and ended up with the answer of neither, but potentially both, because, as indicated in our article we asked in our post on Where’s the Procurement Management Platform, you need a true platform (that enables the creation of a true source-to-pay plus ecosystem for the various workflows and processes that need to be managed).

As a result, we indicated you could start where you wanted, provided:

  • you could conceivably manage it (if you don’t have any reasonably modern e-Procurement applications, expecting you can dive into more than a couple, learn them, and incorporate them in your daily processes in a short-time frame is completely unrealistic, so you shouldn’t buy from a suite vendor unless you can activate modules over time as you are ready for them)
  • the vendor offers, and publicly publishes, a complete Open API that, at a minimum, can be used to import and export all data the platform supports and should support the execution of core functions (so that you can script in a related module a date/time-based import/refresh process, re-execution of a core function/calculation, and retrieval of updated results)
  • the vendor offers the necessary quick-start services (you need to be able to get going quickly — if it requires a 3 to 6 month onboarding process, you’re dead in the water before you begin from both a first year ROI and adoption perspective)

But where do you end up? It depends. On what:

  • the module (Spend Analysis, Sourcing, Contract Management, Supplier Management, e-Procurement, e-Invoicing/AP, etc.)
  • the organization’s biggest need for workflow/process management
  • the organization’s biggest savings/cost avoidance/value creation opportunities

And for some modules, like e-Procurement, standard sourcing (no optimization/automation), AP (accounts payable), it’s quite hard to make the case for one over the other for an average organization (as it’s not how many features, functions, bells, and whistles, but which of those will actually add value to the organization acquiring the solution).

But for others, it’s crystal clear. And the clearest case is Supplier Management. Why? As per our recent article in our Source-to-Pay+ Series, Supplier Management is a CORNED QUIP Mash, and there’s no way that a suite, which is typically only average across-the-board, is going to be deep enough for the key functionalities needed by an organization (and the majority only address SIM reasonably well, with limited SRM-related capabilities). In fact, you’re not even going to find a single BoB provider that provides leading functionality in more than a few areas of what supplier management can encompass (especially if an organization needs quality, enablement/innovation, orchestration, or other specific direct or service support requirements, etc.). (So do you think you’re finding a suite that does everything? Not a chance!)

So you can start with a suite (that serves as a foundation for comprehensive SIM), or even a module from a BoB provider (that likely provides baseline Supplier Information Management as a Sourcing/CLM/Analytics add-on), but if you are serious about improving supplier performance (quality, compliance, cost of service), you will eventually progress to one (or, for extensive, different, Supplier Management needs, multiple) BoB solutions.

The 39 Steps … err … The 39 Clues … err … The 39 Part Series to Help You Figure Out Where to Start with Source-to-Pay

Figuring out where to start is not easy, and often never where the majority of vendors or consultants say you should start. They’ll have great reasons for their recommendations, which will typically be true, but they will be the subset of reasons that most benefits them (as it will sell their solution), and not necessarily the subset of reasons that most benefits you now. While you will likely need every module there is in the long run, you can often only start with one or two, and you need to focus on what’s the greatest ROI now to prove the investment and help you acquire funds to get more capability later, when you are ready for it. But figuring out how much you can handle, what the greatest needs are, and the necessary starting points aren’t easy, and that’s why SI dove into this topic, with arguments and explanations and module overviews, both broader and deeper than any analyst firm or blogger has done before. Enjoy!

Introductory Posts:
Part 1: Where Do You Start?
Part 2: Where Should You Start?
Part 3: You Start with …
Part 4: e-Procurement, and Here’s Why.

e-Procurement
Part 5: Defining an e-Procurement Baseline
Part 6: There are Barriers to Selecting an e-Procurement Solution (and they are not what you think)
Part 7: Over 70 e-Procurement Companies to Check Out

Interlude 1
Part 8: What Comes Next?

Spend Analysis
Part 9: Time for Spend Analysis
Part 10: What Do You Need for A Spend Analysis Baseline, I
Part 11: What Do You Need for A Spend Analysis Baseline, II
Part 12: Over 40 Spend Analysis Vendors to Check Out

Interlude 2
Part 13: But I Can’t Touch the Sacred Cows!
(including Over 20 SaaS, 10 Legal, and 5 Marketing Spend Management / Analysis Companies to Check Out)
Part 14: Do Not Stop At Spend Analysis!

Supplier Management
Part 15: Supplier Management is a CORNED QUIP Mash
Part 16: Supplier Management A-Side
Part 17: Supplier Management B-Side
Part 18: Supplier Management C-Side
Part 19: Supplier Management D-Side
Part 20: Over 90 Supplier Management Companies to Check Out

Contract Management
Part 21: Time for Contract Management
Part 22: Contract Management is a NAG: Let’s Start with Negotiation
Part 23: Contract Management is a NAG: Let’s Continue with [Contract]Analytics
Part 24: Contract Management is a NAG: Let’s End with [Contract] Governance
Part 25: Over 80 Contract Management Vendors to Check Out

e-Sourcing
Part 26: Time for e-Sourcing
Part 27: Breaking Down the ORA of Sourcing Starting With RFX
Part 28: Breaking Down the ORA of Sourcing Continuing with e-Auctions
Part 29: Breaking Down the ORA of Sourcing Ending with [Strategic Sourcing Decision] Optimization
Part 30: Over 75 e-Sourcing Vendors to Check Out!

Invoice-to-Pay (I2P):
Part 31: Time for Invoice-to-Pay
Part 32: Breaking Down the Invoice-to-Pay Core
Part 33: Over 75 Invoice-to-Pay Companies to Check Out

Orchestration:
Part 34: How Do I Orchestrate Everything?
Part 35: Do I Intake, Manage, or Orchestrate?
Part 36: Over 20 Intake, [Procurement] [Project] Management, and/or Orchestration Companies to Check Out
Part 37: Investigating Intake By Diving In to the Details
Part 38: Prettying Up the Project with Procurement Project Management
Part 39: Deobfuscating the Orchestration and Fitting it All Together

Source-to-Pay+ is Extensive (P20) … And Supplier Management Very Extensive … So Here Are Over 100 Supplier Management Companies to Check Out!

And now the post you’ve all been waiting for! A partial, starting, list of over 100 supplier management companies that may (or may not) meet some, or many, of the core baseline capabilities we outlined in the last four parts of this series (Part 16, Part 17, Part 18 and Part 19) as we discussed the A, B, C, and D sides of Supplier Management today (with more sides emerging, as we still haven’t discussed ESG and Diversity, to name a couple of topics, as those providers are mainly data providers today, which you integrate into your SIM, SCM, SUM, or SRM solution today).

As with our lists of e-Procurement Companies (in Part 7), Spend Analysis Companies (in Part 12), and Sacred Cow Companies that do, or support, customized “spend” analysis on Marketing, Legal, and SaaS (in Part 13), we must again give our disclaimer that this list is in no-way complete (as no analyst is aware of every company), is only valid as of the date of posting (as companies sometimes go out of business and acquisitions happen all of the time in our space), and does NOT include any companies that just (or primarily) do ESG data collection (or carbon calculators), diversity data enrichment, or other emerging areas of supplier management not in the ten (10) areas we’ve covered so far (for which there are actual solutions that do more than just supplier record data enrichment) in our expository on the CORNED QUIP mash of Supplier Management.

Furthermore, as we’ve said before, not all vendors are equal, and we’d venture to say NONE of the following are equal. The companies below are of all sizes (very small to very large, relative to vendor sizes in our space), cover the baseline differently (in terms of percentage of features offered, the various degrees of depth in the feature implementations, and differing levels of customization for a vertical), offer different additional features, have different types of service offerings (backed up by different expertise), focus on different company sizes, and focus on different technology ecosystems (such as plugging into other platforms/ecosystems, serving as the core platform for certain functions or data, offering a plug-and-play module for a larger ecosystem, focussing on the dominant technology ecosystem(s) in one or more verticals), etc.

Do your research, and reach out to an expert for help if you need it in compiling a starting short list of relevant, comparable, vendors for your organization and its specific needs. For many of these vendors, good starting points might be found in the Sourcing Innovation archives, Spend Matters Pro, and Gartner Cool Vendor write-ups if any of these sources has a write-up on the vendor.

Finally, a second reminder that inclusion on this list DOES NOT imply Sourcing Innovation is recommending the vendor.

COMPANY LINKEDIN
Employees
HQ (Country)
State
C O R N E D Q U I P
Achilles 757 United Kingdom N I
Advanced 2769 United Kingdom R U I P
apexanalytix 411 North Carolina, USA D U I
Aravo 117 California, USA C R U I P
Arcus (Trade Interchange) 27 United Kingdom C I P
Avetta 833 Utah, USA C R N I
Axiscope 13 France C R Q U I
Basware 1575 Finland N I
Bedrock 78 Florida, USA R I
Beroe 660 North Carolina, USA O D U I
Brooklyn Solutions 24 United Kingdom C R U I
Canopy 14 United Kingdom C R U I
Claritum 7 United Kingdom I P
CMX1 75 California, USA C R Q I P
Corcentric 601 New Jersey, USA R I
Coupa 3687 California, USA R N U I
Delta eSourcing 206 United Kingdom I
Dun & Bradstreet (D&B) 5569 Florida, USA C U I
eBidToPay ?? Germany R Q I
Ecovadis 1418 France C U I
eCratum 12 Germany N I
ECSourcing (Simfoni) 11 New York, USA C R I
Everstream Analytics 183 California, USA O U I
FullStep 130 Spain U I P
GateKeeper 101 United Kingdom C U I
GEP 4803 New Jersey, USA R I P
GHX 1394 Colorado, USA C N I
Globality 178 C R D I
GraphiteConnect 62 Utah, USA R E U I
GRMS 29 California, USA U I
Hellios Information 74 United Kingdom N I
HICX 117 United Kingdom C R I
Ignite Procurement 65 Norway R U I P
Informatica 5992 California, USA I
IntegrityNext 61 Germany C R U I
Intenda 109 South Africa I
Interos 254 Virginia, USA C O D U I
Ion Wave 22 Missouri, USA R I
IS Networld 1007 Texas, USA C N I
ISPnext 59 Netherlands U I
Ivalua 900 California, USA C R U I P
Jaggaer 1313 North Carolina, USA R N U I
K2 Sourcing 10 Wisconsin, USA I
Khareed ?? Pakistan I P
Kodiak Hub 40 Sweden R U I P
LexisNexis 10348 New York, USA U I
LGX Corp ?? North Carolina, USA I
LiveSource (Blume Global) 8 Georgia, USA R E Q I P
LUPR 5 New Jersey, USA R U I P
Market Dojo 34 United Kingdom R I
MarketPlanet 72 Poland R I P
Matchory 12 Germany D I
MCO (My Compliance Office) 188 New York, USA C U I
Medius (Wax Digital) 568 Sweden R I
Mercell 462 Norway R I P
MeRLIN (Rheinbrucke) 172 Germany R I
Meshworks 18 Ohio, USA R Q I
MFG 468 Georgia, USA D I
Newtron 54 Germany R N Q U I
Oalia 24 France I
Oboloo 6 United Kingdom C I P
Onventis 147 Germany R N D I P
Open Windows Software 29 Australia C R I P
OpusCapita 474 Finland N I
PratisPro ?? Turkey I P
Proactis 566 United Kingdom R N I
ProcessUnity 143 Massachusetts, USA R U I
Procurence 9 Poland C R E Q U I
ProcurePort 8 Indiana, USA R I
ProcureWare >?? Washington, USA R I
Prokuria 8 Romania I P
Promena 18 Turkey R D I
Prospeum ?? Germany I P
QAD Allocation ?? California, USA C R Q I P
QMSC 15 Texas, USA Q I
Raindrop 29 California, USA R I
Resilinc 299 California, USA O U I
Ready Contracts 243 Australia R I P
RizePoint 62 Utah, USA C Q I
SAP Ariba 3009 California, USA R N D U I P
ScoutRFP 44 California, USA I P
SourceDogg 31 Ireland R I
Sourcing Force 4 Ontario, Canada C R I P
Sphera (riskmethods) 125 Germany U I
ScanMarket (Unit4) 61 Denmark C R U I P
Scoutbee 102 Germany D U I
SourceMap 95 New York, USA O R E U I
Suppeco 10 United Kingdom R I P
Supplhi 12 Italy C O R D U I
supplier.io 92 Illinois, USA O R D I
SupplierSoft ?? California, USA C R Q U I P
SupplyOn 239 Germany C R E Q U I P
Supply Risk Solutions 5 California, USA O U I
Synertrade 185 Germany R U I P
State of Flux 62 United Kingdom R E U I P
Tealbook 143 Ontario, Canada O D I
Trade Interchange ??

United Kingdom I P
Transparency-One 23 Massachusetts, USA C O N U I P
Trust Your Supplier 15 North Carolina, USA C U I
Vendorful 15 New York, USA C R U I P
Vizibl 49 United Kingdom R E I
VORTAL 195 Portugal R I
Zumen 66 California, USA R I P
Zycus 1540 New Jersey, USA R N U I P

Continue to Part 21 where we continue our review of Source-to-Pay.

Tealbook: Laying the Groundwork for the Supplier Data Foundations

It wasn’t that long ago that we asked you if you had a data foundation because a procurement management platform, should you be lucky enough to get one (which is much more than a suite), generally only supports the data it needs for Procurement to function and doesn’t support the rest of the organization. Furthermore, when you look across the Source-to-Pay and Supply Chain spectrums, there are a lot of different applications that support a lot of different processes that have a lot of different data requirements that need to be maintained as different data types in different encoding formats.

Furthermore, as we noted in the aforementioned post, it’s rare enough to find MDM capability that will even support procurement. This is because most suites are built on transactions, most supplier networks on relational supplier data records, and contracts on documents and simple, hierarchical, meta-data indexes. But you also need models, meta-models, semi-structured, unstructured, and media support. And more. The need is broad, and even if you restrict the need to supplier data, it’s quite broad.

As you will soon garner from our ongoing Source-to-Pay+ is Extensive series, in which we just started tackling Supplier Management in Part XV, the supplier data an organization needs is extremely varied and extensive. Given that Supplier Management is a CORNED QUIP mash with ten (10) major areas of functionality, not counting broader enterprise needs around ESG, innovation, product design / manufacturing management, and other needs tied to operations management, engineering, and enterprise risk management, among other functions, it’s easy to see just how difficult even Supplier Master Data Management can be.

Considering not a single Supplier Management solution vendor (as you will come to understand as we progress through the Source-to-Pay is Extensive series) covers all of the basic functions we’re outlining, it’s obviously that not a single vendor can effectively do Supplier Master Data Management today. However, Tealbook, which has realized this since their exception, is aiming to be the first to fix this problem. As of the first release of their open API next month, they are transitioning to a Supplier Data Platform and will no longer focus on being just a supplier discovery platform or diversity data enrichment platform. (They will still offer those services, and will be upgrading them in Q4 with general release expected by the end of 2023, but their primary focus will be on the supplier data foundation that enables this.)

This is significant, and illustrates how far they’ve come in the nine (9) years since their founding when their original focus was on building a community supplier intelligence platform that was reliable, scalable, extensible, and appropriate for new supplier discovery (via a large database of verified suppliers with community reviews). From these humble beginnings, where they didn’t even have a million suppliers in their platform after their third year of existence, they grew into the largest supplier network with over 5 Million detailed supplier profiles that is integrated with the largest S2P suites out there (Ariba, GEP, Ivalua, Jaggaer, and Workday, to name a few) and powers some of the largest organizations on the planet. As part of this empowerment, they can take in an organization’s entire supplier data ecosystem, transform it into their standard formats, match to their records, verify or correct existing data, and then enrich the organization’s supplier records before sending them back. In addition, they integrate with a multitude of BI tools, databases / lakes / warehouses (including ERPs), digital platforms, and so on.

To summarize, that’s a ten fold increase in suppliers and an explosion in global utilization and usage. At the same time, the platform has been augmented with over 2.3M supplier certifications, global diversity data, and the ability to track an organization’s tier 2 supplier diversity data. Quite impressive.

And while this meets most of an organization’s discovery needs, Tealbook knew that it didn’t meet all of an organization’s supplier data needs, especially when you think about all of the regulatory, financial, compliance, performance, sustainability, risk, contract, product/service, relationship, quality, and enablement/innovation data an organization needs to maintain on a supplier. As a result, they have been aggressively working on two key pieces of functionality. An extended universal supplier profile and a fully open, extensible, API that an organization can use to do supplier master data management across their enterprise with the Tealbook Supplier Data Platform. An organization can use the Tealbook Supplier Data Platform to classify, cleanse, and enrich supplier records; augment those records with third party data for sustainability, compliance, and risk; find new suppliers in the network; and so on.

In short, Tealbook is on a mission to be the organization’s trusted supplier data source, and to constantly improve their data offering both with their own ML/AI enabled technology that monitors over 400M+ public websites for supplier-related data (supplier web sites, business registries, certification providers, supplier data providers, etc. etc. etc.), maintains data provenance (when was it last updated, by what/who, etc.), and provides trust scores (in their proprietary framework that indicates Tealbook’s confidence in accuracy and correctness).

The real mission begins next month when they release their new Open API that will allow an organization to integrate, and interact with, Tealbook the way it needs to across its enterprise applications. Congruent with this release, they will also start releasing their enrichment data-packs that will, within the next year, allow the organization to plug-and-play the data they need to confirm firmographics, contact channels and key information, diversity, supplier offerings, financials, certifications, and basic risk data (which Tealbook will offer through partnerships with specialty supplier data providers, giving an organization a one-stop shop vs. having to license with multiple providers separately to build its 360-degree supplier profile).

Then, over the next year, Tealbook will enhance the usability of their data platform by first rebuilding their diversity and discovery applications and then building out new applications around sustainability, risk, benchmarking, and other areas that their customers would rather a data platform handle for them.