Monthly Archives: October 2007

A Coupa Inspired Hoe-Down

It seems that my posting of the Coupa Drinking Song confused a few farmer’s cooperatives when they read the lines:
  Use it to bid on anything
  Except maybe that goat

In particular, it seems that some may have assumed that this meant that you cannot use Coupa to purchase goats. This simply is not true! As long as you can define a “goat” as a standard commodity or a special one-time purchase, you can indeed purchase goats using Coupa e-Procurement if you so desire. Furthermore, there is absolutely no reason that a farmer’s cooperative should not be considering Coupa for all of its e-Procurement needs!

I give you my sincere apologies for any confusion I might have caused. Please accept this Coupa Inspired Hoe-Down as my way of saying “thank you for your understanding“.


It was just yesterday, I ran out of feed
A wascally wabbit, it ate all my seed
Hens were getting restless, I couldn’t drink my mead
I logged into Coupa, and it met my need

Just a click of the mouse, and confirmation
The order was on its way, from central station
Lots of time left to find wabbit wemoval
A Five-Star service with user approval

The next day he arrived with his trusty rifle
“I’ll shoot the wrascal fast, it won’t be a trifle”
He headed to the field, quiet as he could be
Pinned his sights on a spot and waited patiently

The wabbit hopped up behind, and said “What’s up, Doc?”
He spun around startled, and tripped on a rock
Fell on the tractor’s gear, drove it into the moat
Now my grass is too tall, and I need a goat

To Coupa for a goat!


P.S. Good news! The date of Coupa’s next announcement is fast approaching. It’s October 22. Check back early that week for coverage!

Supply Chain Humor This Week X

Today I bring you three more spenderific stories from the hat of The Satirical Sourcerer, the great Metals Miner from Aptium Global.

Why teenage wannabe beauty queens don’t make good sourcing professionals:
A 14 year old British teen racked up a £1,175 phone bill by texting votes for herself in an online beauty contest in an effort to win a £100 prize of make-up. Awkward.

A spokeswoman said: Chelsea’s mum knew what she was letting her enter. In the final round the girls are judged by our judges. It is all above board. Above-board or not, shameful behavior is shameful behavior. For example, just because your sourcing professionals can accept free trips from potential suppliers, doesn’t mean they should!

Dollar’s fall raises costs of outsourcing to India
Countries that outsourced many of their service jobs to India, are now saying that the dollar’s decline is making Indian workers too expensive. Bonus: The featured company in the article is RFQConnect, a broker of shipping and warehousing services.

According to the article, as the dollar was plunging against the Indian rupee a few months ago, the Pune programming shop raised its hourly fee from about $22 to $25, an added expense an infant company such as RFQConnect could ill afford. When are they going to learn, it’s not cost, it’s the return on investment multiple that matters. Costs are always going to go up and down with currency fluctuations and the economies in general, but a great software developer who’s three times as productive on average will always be three times as productive, and the relative cost is not going to fluctuate as noticeably with currency woes.

Pour me another!
This week in auction news: A 157 year old whiskey recently fetched the highest price ever at auction at $59,200. “Rare Scotch whisky tops world record auction price”

Not bad, but still a far cry from the $500K Bottle of Ale!

Read This Week’s Spend Matters Posts!

This week, Jason Busch has been working like mad to cover Procuri Empower and the Emptoris User Conference and bring you great coverage of not only the events BUT the new offerings these players are releasing. As the only blogger who is capable of diving deep into both of these events, and doing so from a purely independent and objective angle (since analysts have to be careful when the company they’re writing about constitutes a large portion of their firm’s revenue), at least this week, he is the source for those of you who are considering a (new) sourcing solution and want a fresh perspective on these firms.

So even though it might look like I’ve been ripping on him a bit in the comments on his blog this week, I want to assure you that is not my intent. It’s the best coverage I’ve seen in a long time … I’m just trying to push him to go above and beyond what he’s written so far, because, let’s face it, he’s most likely not only the only blogger who can, but one of the few people in the world who can!

Plus, if you comment and ask a question, you will get an answer! How can you beat that? So, go read it – now!

Here are the links (which I’ll update when he’s done):

Procuri Empower: Dispatch One
Procuri Empower: Dispatch Two
Procuri Empower: Dispatch Three
I feel Empowered
Emptoris Ups the Supplier Performance Ante
Procuri Empower: Dispatch Four
Emptoris 7: Pushing the Sourcing Envelope
Emptoris 7 on the iPhone
The MFG.com Fusion Road Show Rolls On
Comparing User and Partner Bases at Customer Events: Procuri and Emptoris
Procuri Empower: Dispatch Five
Emptoris International User Conference Dispatch One
Procuri Empower Dispatch Six
Procuri Empower Dispatch Seven

Secrets of Suppliers and Office Suppliers

Back in July I alerted you to two great new podcasts on optimization over on Next Level Purchasing (“What is Supply Chain Optimization?” Part I and Part II) and earlier this month I alerted you to another great podcast on corporate social responsibility and animal rights. What I didn’t tell you was that over the past year, Next Level Purchasing has amassed almost a dozen podcasts in its Purchasing & Supply Management Podcast Series, including one on Suppliers’ Secrets for Negotiating with Purchasing and Office Supplies Sourcing Secrets. Today, I’m going to review a few of the highlights of each of these podcasts to indicate why they are worth a listen.

In Supplier’s Secrets for Negotiating with Purchasing, Charles Dominick, founder and president of Next Level Purchasing, interviews Ken Knudsen, CEO of Eagle Rock Enterprises, a firm that specializes in sales and leadership coaching. In this podcast, Ken offers up some tips that purchasing managers can use in negotiations with suppliers to get the best deal.

The first thing Ken notes is that the key for a purchasing manager who wants to get the best deal is to make sure there is potential for a long term relationship between them and the potential supplier they are negotiating with. There’s almost always room for improvement in terms of price, terms, guarantees, and so forth – but you’ll never get the best deal if you’re not willing to go in for the long term. Furthermore, negotiations will go better if the salesperson feels you can be trusted, so be open about where you’re coming from and what you hope to gain.

The, the second key to success is open communication. This will foster a spirit of collaboration and increase the success that the negotiations will go favorably. This will require honesty, since a good salesperson will be watching your body language, and will likely know, or at least have a good hunch, if you’re not telling the truth.

As Charles says, negotiation isn’t just figuring out which side of the table a fixed amount of money is going to end up on … it’s evaluating your compatibility for a long-term relationship, looking at how decisions are made and how quickly you’re responding to things, and how stuck the other party is in their own business model, as opposed to being flexible.

In Office Supplies Sourcing Secrets, Charles Dominick interviews David Clevenger, Vice President of Corporate United, who offers up some tips for maximizing your office supply buys.

David starts by noting that purchasing professionals are frequently victimized by a lack of quality data. If the data is not current and if your evaluation of that data is not ongoing, you run the risk of creating a list of core items that are not valid for the organization, and this will definitely hamper communications. Especially considering you’ll be seeking the best deal on core items, and a supplier is likely to only give you the best possible deals on one set of items if you also buy another set of items at prices closer to list. So it’s critical you pick the right items.

It’s also important to understand manufacture suggested prices or list prices when dealing with an office supplies distributor, because otherwise the supplier can play with the base price and still claim to meet your demand of 30% off while only reducing their profit margin by 10%.

It’s also critical to focus on cutting contracts for the items that personnel use. If they insist on a specific type of pen, cutting the best contract in the world for what you consider to be a reasonable substitute will not save the organization any money if personnel will not use them and instead expense the other brand, just like a great corporate rate with the Hilton is useless because everyone stays at the Mariott instead because they get points.

Finally, make sure to keep on top of your contract. Often, when a buyer signs a multi-year contract for dozens, or hundreds of items, the supplier will discontinue or replace items on that list every year. It will usually do so with items that give it a higher margin, which may or may not be of the same quality and same level of desirability. Make sure that your contracts allow you to resource discontinued items and that you cut new contracts for those items on a regular basis to maintain savings.